Be careful! spotlessweb.com / Mysoftfeet.com are practicing phishing for credit card information. They charge your creditcard almost on a two-three weeks basis. If you're in contact with them, ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially I did not agree nor interested in making purchases, but almost immediately there was a charge to my card of a value that I did not authorize after having applied for membership. After this i... See more
I didn't sign up for any membership, yet money was deducted from my bank account... This was supposed to be for a product... I got a call that explained everything to me and I am satisfied with how... See more
I followed a link which led me to a site published by spotlessweb and inadvertently clicked on a membership sign-up. I was looking for more detail rather than a locked in membership with on going... See more
4.0
Great
266 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't sign up for subscription want my…
Didn't sign up for subscription want my money back
March 24, 2024
Unprompted review
I am happy to haverefund been contacted
I am happy to have been contacted. I will be more than happy with a refund.
March 20, 2024
Unprompted review
They have sort it out finally
Finally I got my money back now. They took time to sort it out but I received my refund back now
February 9, 2024
Unprompted review
Honesty and dishonesty
You need to be very careful of everything you click on.
My trip with this people started on Instagram, which is a common platform as any other platforms you can see advertising and offers etc. It was Christmas period and I was pregnant of nine months. I wanted to purchased this 9,99 Euros gift after an advertisement I saw on IG and gave all of my account details. None of this product ever arrived. Plus they charged me in the following two months as a ViP member for a subscription I've never subscribed!!!!!! The amount every month was 46,45 euros. I couldn't check on my bank account since the particular situation I was going through also because they don't need any authorisation from your bank. I've just realised this today because I received an email from Spotlessweb.com saying that I had a credit of 242 euros and other 46,45 euros were just added. Eh of course!!!
Please be careful. We need to do something to change this world and people who are not honest.
This is so bad
January 22, 2024
Unprompted review
Nothing in stock so could never spend…
Nothing in stock so could never spend your credits and can’t get refund!!! They must be making a fooof everyone!
January 13, 2024
Unprompted review
Total scam
Total scam, received a email posing as Screwfix and offering a promotional prize, it had my name in the email and said if I fill out the questionnaire I am in titled to prize (170 piece toolbox) once I filled out questionnaire it then prompted me to pay £3 for postage. Once this was done I then received and email congratulating me for signing up to a site called spotless. So no free prize from Screwfix. Tried to delete my account to find spotless saying then cannot delete my account for the first 24-48 hours. I called my bank and got spotless blocked (I called my bank on the same day I signed up unknowingly to spotless, so can only see that the £3 has been taken from my account at present.
January 6, 2024
Unprompted review
I just had $63 taken out of my bank…
I just had $63 taken out of my bank account I didn’t agree to it!!!!
January 2, 2024
Unprompted review
Total disappointed
I didn't sign up for any membership, yet money was deducted from my bank account... This was supposed to be for a product...
I got a call that explained everything to me and I am satisfied with how it was handled and I will get my refund
December 29, 2023
Unprompted review
I want to cancel my subscription with…
I want to cancel my subscription with them I think it a scam and illegal
December 17, 2023
Unprompted review
Shocking!
Shocking!!
Total scam. An account and subscription set up without my knowledge. Payment taken from my back account without permission.
AVOID!
December 12, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.