Back in October 2025 I bought two Smart Tags, unfortunately one stopped working after 5 months. I contact Spotminders customer services and received a reply from Carol, who offered me a replacement n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Marla was outstanding! Fixed problem straight away, was always upbeat & nothing was too much trouble. If there were prizes for Customer Services agents, for going above & beyond, Marla would be a sh... See more
Company replied
I bought three cards to use on an upcoming trip but put one to use right away. It has given me the notification that my purse was not with me and left behind-(I had left it in my car for a few moments... See more
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I made an order and paid for my order, as soon as the payment went through I realised I had ordered the incorrect things. I sent an email, received a response within a very short time to say they had... See more
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Company details
Written by the company
Spotminders creates innovative, ultra-slim tracking solutions to help you effortlessly keep track of essentials like wallets and bags. Our cutting-edge Tracking Card offers reliable tracking without bulk, featuring Apple Find My compatibility, rechargeable batteries, and a lifetime guarantee. We prioritize quality, functionality, and data security, ensuring your privacy is always protected. Trusted by customers worldwide, Spotminders helps you stay organized and never lose what matters most!
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4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is a great product easy to set up…
This is a great product easy to set up and works well. Tracked delivery and I was kept informed of the delivery process.
April 26, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Great to hear everything from setup to delivery tracking worked smoothly and that you felt informed throughout. That full experience is exactly what we aim for.
Spotminders.
It is kind of scary to order online…
It is kind of scary to order online anymore. But, I had a very good experience with Spotminders. They are actually an honest company without a con. They communicated with me from the beginning and my items arrived quickly. Maria helped me with the card connection and warranty and I am set to go.
April 20, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really appreciate you sharing it.
We completely understand that concern, so it means a lot to hear the experience felt trustworthy from start to finish. Great to know everything arrived quickly and that the setup and support got you fully up and running.
Spotminders.
Easy ordering with Apple Pay.
Easy ordering with Apple Pay.
Fits perfect into a wallet, not bulky like an Apple air tag. I need to check distance issue. Gonna use it for my trip with wife and son to Italy to protect from myriad of tourist pickpockets and RFID scanners.
April 25, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Great to hear ordering was smooth and that the slim design fits perfectly into your wallet. It’s a great setup for travel, especially in busy areas, and should give you that extra peace of mind on your trip to Italy.
Spotminders.
Great customer service from Carol at…
Great customer service from Carol at Spotminders. Thank you 🤩
April 24, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really appreciate it.
Great to hear the support made such a positive impression, that’s exactly what we aim for.
Spotminders.
Carol gave me directions that resolved…
Carol gave me directions that resolved my issue!
April 24, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Great to hear the guidance solved the issue quickly, that’s exactly the kind of support we aim for.
Spotminders.
Exactly as described
Exactly as described. Simple to set up. Slips in to my RFID wallet card slot with no issues.
April 22, 2026
Unprompted review
Reply from Spotminders.
Thank you for this, really appreciate it.
Great to hear it fits perfectly even in an RFID wallet and that everything worked exactly as expected. That kind of simplicity and compatibility is exactly what we aim for.
Spotminders.
Cards were received quickly and set-up…
Cards were received quickly and set-up was easy!
April 21, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Fast delivery and easy setup is exactly the experience we aim for. Glad everything went smoothly.
Spotminders.
Maria was fantastic
Maria was fantastic. She solved an issue extremely quickly and completely to my satisfaction. Thank you very much, Maria.
April 15, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really appreciate you sharing it.
Great to hear everything was resolved quickly and fully, that kind of support is exactly what we aim for.
Spotminders.
Wow -- a great piece of technology easy…
Wow -- a great piece of technology easy to fit in a wallet and both my carryon and suitcase had a small pocket that just fit the card. And was it simple to set up -- sometimes bluetooth connections don't go well for me -- smooth set up and I can tell you where everything is at the moment. I have a tendency to put my wallet down in strange places but now its easy to find. I think I will be traveling more secure now. I use to have those big apple pods -- too thick and too much work - love these things and will be telling others all about them.
April 23, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really love the energy.
That’s exactly the kind of everyday convenience and peace of mind we aim to deliver. Being able to fit them anywhere and still have full visibility makes a big difference, especially when things tend to wander.
Really appreciate you spreading the word as well.
Spotminders.
Like the cards esp as rechargeable
Like the cards esp as rechargeable. Ordered the locks. There was an initial issue with this second order. Marla from customer support fixed this very quickly. Thank you.
April 23, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Great to hear you’re enjoying the rechargeable design and that the second order issue was handled quickly and smoothly. That kind of turnaround is exactly what we aim for.
Spotminders.
Thanks to Carol and Karl for their help…
Thanks to Carol and Karl for their help in setting up my Spotminder.Being a non teck person, it was tough for me to figure it out. so thank you. However can you still tell me how to figure out how much charge is left on the device. You say it lasts 6 months but how do I figure that out. look forward to your reply.
April 24, 2026
Unprompted review
Reply from Spotminders.
Thank you for sharing this, really appreciate it.
Great to hear everything is now set up, and completely understand the question. You can check the battery level directly in the Apple Find My app by selecting your Spotminders card under “Items,” where the battery indicator will be shown.
Glad the support helped get everything up and running.
Spotminders.
The Spotminders location cards are…
The Spotminders location cards are excellent. They are easy to set up & sink perfectly with Apple Find My. Also their chargers, excellent too and now my go to charging pads for iPhone, Spotminders cards etc
April 24, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really great to hear.
It’s fantastic that everything from setup to integration with Find My is working smoothly, and even better that the chargers have become your go to as well. That kind of all in one use is exactly what we aim for.
Spotminders.
Just what I needed
Just what I needed. Can go in my wallet, carryon or luggage. Perfect
April 8, 2026
Unprompted review
Reply from Spotminders.
Thank you for this, really appreciate it.
That versatility is exactly what we aim for, one solution that fits wherever you need it. Glad it’s working perfectly for you.
Spotminders.
Plug & Go setup Wireless Charger
Plug & Go setup.. when added to a “ Fast Charger” works very quickly. Also can use with iPhones that have wireless charging. So a great flexible high quality product. Tracking, updates and delivery were excellent.
April 22, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really great to hear.
Love that you’re getting the most out of the charger across different devices, that flexibility is exactly what we designed it for. And it’s great to know everything from tracking to delivery met your expectations.
Spotminders.
Reply from Spotminders.
Thank you for this, we really appreciate it.
Short and perfect, glad both the product and service delivered for you.
Spotminders.
Personalised and prompt response
The Sportminders support team replied to my email promptly (within a couple of hours)
I found the personalised service by Maria gave me peace of mind , look forward to receiving the items.
Thankyou - BM
April 23, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really appreciate you sharing it.
That kind of fast and personalised support is exactly what we aim for, and it’s great to hear it gave you peace of mind while waiting for your order.
Spotminders.
I’m very satisfied and truly appreciate…
I’m very satisfied and truly appreciate the personal support from Carol and Karl. They have been incredibly helpful, kind, and friendly, and they resolved all the issues I encountered with my order.
April 23, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really appreciate you sharing it.
It’s great to hear everything was resolved and that the support made such a positive impression. That kind of personal care is exactly what we aim for.
Spotminders.
I was looking for something thin rather…
I was looking for something thin rather than an air tag to put in my wallet and this checked all the boxes. also very easy to set up even for an old man!
April 20, 2026
Unprompted review
Reply from Spotminders.
Thank you for this, really appreciate it.
That’s exactly what we designed it for, something slim, simple, and easy to use without any hassle. Great to hear it checked all the boxes for you.
Spotminders.
Being 78 years old
Being 78 years old, I tend to forget things, but now, not my wallet. I have one in my wallet and one in my car. Great for those large parking lots when you can't seem to remember where you parked. Takes me directly to my car. Thanks for making them so easy to use.
April 21, 2026
Unprompted review
Reply from Spotminders.
Thank you so much for this, really love hearing it.
That’s exactly the kind of everyday difference we aim to make, from finding your wallet to guiding you back to your car without the stress. And it’s great to hear it’s all been easy to use.
Spotminders.
Great product
Great product. Easy to use. Ordering was easy, pricing was competitive.
April 20, 2026
Unprompted review
Reply from Spotminders.
Thank you for this, really appreciate it.
Simple to use, easy to order, and good value is exactly what we aim for. Glad it all came together for you.
Spotminders.
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