Spriggy  Reviews 3,534

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform fantastic for teaching children about money, offering a safe and simple way to build real-world financial skills. The app is praised for being user-friendly, allowing parents to easily manage spending, set goals, and receive instant notifications on transactions. Many appreciate the convenience of instant money transfers, which helps children have funds when needed and gives them a sense of independence while still providing parental oversight. However, some customers reported issues with unexpected deductions, difficulty retrieving money from accounts, and problems with membership fees. There were also complaints about the app's reliability, particularly concerning data usage information for child accounts and slow processing of payments, which sometimes led to children being unable to pay for essentials.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app's ease of use and... See more

Product

People report positive experiences with the product, finding it an amazing way to give children pocket money... See more

Payment

Users describe positive interactions with payment, appreciating the freedom and independence it offers, along... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting its effectiveness in teaching... See more

Application

Clients share positive opinions on the app, finding it easy to use and navigate, with many praising its clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Spriggy for a while now and it’s been fantastic for teaching our kids about money. They absolutely love the savings goals feature — it’s helped them stay motivated while saving up... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more

Company replied

Rated 5 out of 5 stars

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and be... See more

Company replied

Rated 5 out of 5 stars

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more

Company replied


Company details

  1. Payment Service
  2. Financial Consultant

About Spriggy

Written by the company

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Written by the company

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great system

Great system, absolutely love it.

August 17, 2025
Unprompted review
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Reply from Spriggy

Hi, Sophie, thank you for loving the Spriggy app and card! We appreciate the support and awesome feedback.

Rated 5 out of 5 stars

Works better than advertised

Works better than advertised. My kids love it. Giving them some independence and Education on money.
I work away and its great to interact with and set goals for them.
Highly recommend.

August 13, 2025
Unprompted review
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Reply from Spriggy

Hi Christopher, thank you so much for your wonderful feedback! We’re delighted to hear that Spriggy is helping your kids build independence and learn valuable money skills, even while you’re away. It’s great to know the app helps you stay connected and set goals together. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

It’s safe

It’s a great way for my daughter to understand the value of money.

August 10, 2025
Unprompted review
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Reply from Spriggy

Graham, thank you so much for the great feedback! We love to hear that the Spriggy app is helping you to teach about the value of money.

Rated 5 out of 5 stars

Fantastic Tool for Teaching Kids About Money

Spriggy has been a game changer for our family. It has made teaching my kids about budgeting, saving, and spending so much easier and fun. The app is simple to use, with a clear and colourful interface that my children understood straight away. I love how I can instantly transfer money, set savings goals with them, and track their spending in real time.

The prepaid card gives them a sense of independence while still allowing me to have oversight and set boundaries. The savings goals feature has really motivated my kids to think before they spend, and the ability to send quick top ups for chores or achievements is such a great bonus.

Customer service has been friendly and helpful whenever I have needed them, and everything feels secure and reliable.

Spriggy has turned money management into a positive learning experience, and I could not recommend it enough to any parent wanting to help their kids build great financial habits from a young age.

August 8, 2025
Unprompted review
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Reply from Spriggy

Wow, Obbae, thank you for such a wonderful review! We’re thrilled to hear Spriggy has been a game-changer for your family. It’s fantastic that your children have found the app easy to use and that the features, such as instant transfers and savings goals to real-time tracking, are making money management both fun and educational.

We’re especially glad the prepaid card is giving your kids a sense of independence while still allowing you to guide and support their spending habits. Hearing about your positive experiences with our customer service team means a lot to us too.

Rated 5 out of 5 stars

Very happy with it

Very happy with it
I can control my son’s spending and communicate with him when he needs more money. It keeps the kid accountable and makes him think about his purchases

August 4, 2025
Unprompted review
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Reply from Spriggy

Hi Monika, thank you so much for the fantastic feedback! We're thrilled to hear that Spriggy is helping you stay connected with your son’s spending and giving him the tools to think before making purchases. It’s great to know it’s building his accountability and encouraging responsible habits early on. We really appreciate your support!

Rated 1 out of 5 stars

NOT SAFE OR SECURE TO LINK YOUR BANK CARD TO

DREADFUL CUSTOMER SERVICE. We loved spriggy until $60 was deducted from my bank by spriggy with zero explanation. Despite multiple attempts at getting support and my money back I have gotten nowhere. My boy doesn’t understand why his card keeps being locked, I am too nervous to use it in case more money is taken. It was fine until something went wrong and it’s is impossible to get anyone to except a bot to communicate with. Really frustrated and disappointed.

August 6, 2025
Unprompted review
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Reply from Spriggy

We're truly sorry to hear about your experience and understand how upsetting this must be, especially when it affects your child's confidence in using the card. Just to clarify, if a card is locked within the app, this can be unlocked.

The $60 charge is the annual membership fee, and we do send reminder emails a week before it's due. All fees are also clearly listed on our website: www.spriggy.com.au/pricing.

We can see that our team has reached out to assist, and we’d love to help resolve any remaining concerns.

Rated 5 out of 5 stars

Easy getting started girls feel very…

Easy getting started girls feel very important using thier cards displays on transactions wonderful absolutely love Spiggy.
Thankyou

August 5, 2025
Unprompted review
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Reply from Spriggy

Thank you for the 5-star review Sharon! That feeling is what we're aiming for and we're happy to hear that it's helping.

Rated 5 out of 5 stars

Savings

Easy for children to learn how to save money

August 3, 2025
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Reply from Spriggy

Thanks for the lovely feedback! We're so glad to hear that Spriggy is making it easier for your child to learn how to save. Helping kids build smart money habits early on is exactly what we’re here for!

Rated 5 out of 5 stars

So good i can learn to save up and…

So good i can learn to save up and spend my money on things I need not jungle!

August 2, 2025
Unprompted review
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Reply from Spriggy

Thank you for your feedback, Saige! We're so glad to hear that the Spriggy app is helping you to build smart money habits.

Rated 5 out of 5 stars

The ease of use.

August 1, 2025
Unprompted review
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Reply from Spriggy

Thanks for the kind words, Robert! We're thrilled to hear you’re enjoying the simplicity and ease of use of the Spriggy app.

Rated 5 out of 5 stars

Easy to use and understand.

Easy to use and understand.
I have recommend it to my families and friends who have children.

July 30, 2025
Unprompted review
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Reply from Spriggy

Thank you so much for your kind words, Nancy! We're thrilled to hear that you find it easy to use and understand. It means a lot to us that you've recommended it to your family and friends — we truly appreciate your support!

Rated 1 out of 5 stars

For spriggy mobile

For spriggy mobile. The app is terrible. Difficult to navigate. Slow to load. Instructions are not clear.
Poor customer service.
It's also not possible to turn off automatic payments. We use the phone for child safety. The child does not need to recharge the service every month.

July 29, 2025
Unprompted review
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Reply from Spriggy

Hi Kathy, we’re really sorry about this frustrating experience. This is not what we aim for. Can you please email us at support@spriggy.com.au, and we’ll be in touch asap.

Rated 5 out of 5 stars

Kids love it

Kids love it. Great to teach them how to save and spend the money they have earnt.

July 20, 2025
Unprompted review
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Reply from Spriggy

Love hearing this! It’s so great knowing Spriggy’s helping your kids build those smart money habits early. Thanks for being part of the Spriggy fam, Jo!

Rated 5 out of 5 stars

Older grandparent friendly

Kid friendly, old grandparent friendly 😀 quick and easy to use

July 17, 2025
Unprompted review
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Reply from Spriggy

Thank you so much for the kind words, Lesley! We're thrilled to hear that our service is easy to use for everyone, from kids to grandparents. Making things simple, accessible, and enjoyable for all ages is exactly what we aim for.

Rated 5 out of 5 stars

So easy to use for parents and kids

So easy to use for parents and kids. If they lose the card temporarily you can pause it. Money transfers instantly so you can make sure your kids have money when they need it. The app is very user friendly and you get immediate notifications when they spend which is great. Highly recommend!

July 14, 2025
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Reply from Spriggy

Thank you so much Emily! We're glad to hear that Spriggy is easy to use for your family!

Rated 5 out of 5 stars

Great ideas works well except bank…

Great ideas works well except bank account to spriggy

July 11, 2025
Unprompted review
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Reply from Spriggy

Thanks for your feedback, Shaun! We're glad to hear you're enjoying the overall experience. Please note that bank account top-ups take longer to arrive due to standard bank processing times. However, debit card top-ups arrive within 10 minutes.

Rated 1 out of 5 stars

Worthless, poor customer service.

Very unreliable, stops working every few months. Poor service. Don’t waste your money

July 12, 2025
Unprompted review
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Reply from Spriggy

We're really sorry to hear about your experience, Jenny. This isn’t what we aim for. I can see we have provided some resolution steps via in-app chat, and we will keep an eye out for your reply, so we can resolve this for you urgently.

Rated 5 out of 5 stars

Nicely explained all the step,easy and…

Nicely explained all the step,easy and quick to follow.New card delivery on time.

June 30, 2025
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Reply from Spriggy

Hi there, thank you for the great feedback! We're so glad to hear the setup was smooth and that your card arrived on time. If there's ever anything else we can do to help, don't hesitate to reach out.

Rated 5 out of 5 stars

Amazing platform for teaching your…

Amazing platform for teaching your children about setting finance goals & the difference between saving and spending accounts. We Love Spriggy !

July 11, 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you so much for your kind words, Clint! We're thrilled to hear that Spriggy is helping your family learn about financial goals and the value of saving vs spending. It’s wonderful to know you're loving the experience. We love having you as part of the Spriggy family!

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