I placed an order for copier paper, but due to a shipment error, the order was only partly delivered. In life, it's not about the problem, but how it is managed and the solution arrived at. Suzanne... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Trusted by thousands of educators – we guarantee quality, service, and support on every order.
Unit 3 Glen Trading Estate, Wellyhole Street, OL4 3BF, Oldham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service. Print dryer arrived on time in good condition and my hubby is so pleased with it. Can recommend both company and product.
So incredibly helpful. Exemplary communication, that is honest and realistic.
I would recommend Springboard Supplies 100%.
As I’d been let down by another company, Springboard we’re flexible in trying different delivery carriers to get the quickest delivery.
Excellent customer service and very quick delivery.
Very responsive and helpful customer service. Pulled out all the stops for a Christmas delivery.
Good quality backing paper delivered promptly and with no fuss.
I would definitely use Springboard again.
The company were very helpful when we called to inquire about the product and delivery times etc. Product arrived in the time frame, overall very pleased with our purchase.
Fantastic shop. Lovely customer service, with speedy dispatch. Highly recommend
Having been scammed by another company ,I ordered a special scooter for my foster boy. It arrived within 48 hours!!
Thank you so much.
Excellent company,will be using them in the future.
Excellent service, good proactive communication over delivery times.
I have been looking for these products for a few years and was so excited when my daughter drew my attention to them. I just need the blue and purple now but not so easy to get. Ordered via Amazon prime so quick delivery safely delivered in packaging . So Christmas wrapped up with extra sparkle .
Ordered a roll of poster paper from springboard supplies, very easy to order online and delivered quickly, product was well wrapped and excellent quality. Thumbs up all round
Good to be able to buy educational supplies without being a business...! Super quick delivery
Very fast shipping, items arrived sooner than expected and were even better in real life than on the site. Great communication/tracking too.
Pack of six rolls of foil was as described and arrived on time but a couple of rolls were crushed at the tips in despatch hence 4 stars rather than five. Product needed stronger packaging imv.
It's very hard to find these vegetable planters these days but I have ordered twice now from Springboard Supplies and both have arrived in great condition and just as I wanted and exactly the same as my existing planters
Lovely experience, easy to contact, quick to reply and very fast delivery. Great qualify product! Thank you.
Fantastic fast service, reasonably priced and will definitely be returning for future orders.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.