Spring Garden and Home Ltd Reviews 

256
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

They were exceptionally helpful in getting the right measurements for the mesh guards for my bird table. I was treated politely and with a great deal of patience until we had worked out what I needed.... See more

Rated 3 out of 5 stars

Ordered a bird table, took 4 weeks to arrive, just a box of bits, more of a DIY kit than expected. Two of the components had holes drilled incorrectly causing 30mm screw to go through leaving an expos... See more

Rated 5 out of 5 stars

The item was delivered in a very reasonable time, and was carefully and securely packed. I purchased the bird bath/drinker to replace my bird bath/drinker, which I believed had started leaking. In f... See more

Rated 5 out of 5 stars

Excellent service for a superb product. I bought the Riverside Hedgehog House first which is amazing. Keeps all predators out, even a badger. I then added a smaller one The Riverside Eco Hedgehog hou... See more

Company details

  1. Garden Center

Written by the company

Spring Garden and Home is a business set up to bring our customers a range of good quality wildlife products such as Bird Tables, Nest Boxes And Hedgehogs Houses. We have specifically chosen and well known brand such as Riverside Woodcraft to bring you. Our customers a premium quality product, The majority of our products can be personalised.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.3

All reviews

(256)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Problem sorted

Received our lovely and beautifully made bird table 2 weeks ago. Easy to assemble. This is great for the small birds to eat. We have a lot of 'nuisance' birds around us so this is just what we wanted. Very pleased.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

The best Hedgehog food!

Great to have their Hedgehog food back in production. I have tried many other Hedgehog foods and in my opinion this is the best as it has a very high meat content and the small kibble size is good for small hedgehogs. I certainly noticed a drop off in Hog numbers whilst I had to use other foods. With this food back on the menu the hedgehogs are certainly back in numbers.

May 4, 2023
Rated 4 out of 5 stars

I ordered a Woodcraft Safe Haven Slate…

I ordered a Woodcraft Safe Haven Slate Roof Bird Table.
I opened it and found that,
"THE ROOF IS NOT SLATE"
It's plastic and clay according to Spring Garden And Home. Which I learned after emailing them, to inform them that the roof is plastic.
However, I love the bird table and so do the birds in my garden.
So overall I am happy with the Woodcraft Safe Haven Plastic Roof Bird Table.
I would have given 5 stars had the roof been slate.

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

Hedgehog feeding station is NOT cat proof

Purchased the Hedgehog feeding station. Its large and well made but it is NOT cat proof. My cat (a large Ragdoll) has no problem getting in. Very disappointed. It’s not cheap and to make it cat proof I would have to buy the 2 tunnels at an additional cost of £50! The station should be cat proof in the 1st place and not expect customer to pay extra to actually make it cat proof. I contacted the store, sent them a video of my cat in the station and they were not helpful at all. I also have the hibernation shelter and my cat was probably able to snoop in there as well!! Left a review on the store website but the store owner restricts freedom of speech and only allows favourable reviews! Won’t be buying from them again.

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered some solar lights for the…

I ordered some solar lights for the garden but when they arrived they were considerably different from the photos on the website.
I contacted customer service and they were so helpful and understanding.
They organised a courier to collect them and within 24 hours they have refunded me.
Absolutely exemplary service.
Yes it didn't work out on this purchase but I will definitely buy from them in the future.
The sign of a great company is in the level of customer service and it is fantastic

April 8, 2023
Rated 5 out of 5 stars

Superb service,above standard.

Excellent service for a superb product. I bought the Riverside Hedgehog House first which is amazing. Keeps all predators out, even a badger. I then added a smaller one The Riverside Eco Hedgehog house I use as a feeding station. Arrived the next day.!!!!!!!! What super service. Thank you.😆😆😆😆😆😆

April 11, 2023

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