Our experience with Sprinto was…
Our experience with Sprinto was positive. The account manager assigned to us was proactive and did everything possible to get us certified on time.
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Our experience with Sprinto was positive. The account manager assigned to us was proactive and did everything possible to get us certified on time.
The demo call is annoying, they dont tell you anything, they dont really do any real job its just a stupid checklist online and i have never attend a worse sales call in my life they do 0 demo and no real demo, since its just a checklist.
In April 2023 we engaged with Sprinto to help us with compliance of our b2b SaaS startup. After an initial meeting were encouraged to pay a fee upfront of 3K USD for the first year in order to take advantage of a limited time offer.
We were subsequently supposed to initiate an onboarding process, but our priorities changed and we did not require Sprinto's service anyways and asked for a refund on August 7th 2023. This was declined even though we only had an initial meeting and never commenced our onboarding. Even though we tried to get our money back and had said we didn't require their services, they still tried to charge our credit card an additional 5k USD on 25th of April 2024. Thankfully the payment did not go through and we have had to cancel our credit card. We have once again requested a refund, but they have ignored that request. My advice would be to take your business elsewhere and look at trusted compliance providers like Vanta instead.
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