Squarerepair Reviews 

201
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I don't often give five stars unless it's really been earned, and in this case Square Repair has earned it! I was sending an iPad in for repair, the website was so easy to understand and the pricing... See more

Rated 5 out of 5 stars

Screen cracked on my foldy Motorola and visited a number of local repairers resulting in lots of tutting and sucking of teeth along with words like over £500 and China. I came across SR online and the... See more

Rated 1 out of 5 stars

Purchased a damaged 13 pro max on their eBay store (username square-tech) so I could repair it. 2.5 months later and it has been blacklisted as lost or stolen on CHECKMEND, so can’t be used in the U... See more

Rated 5 out of 5 stars

Fast, courteous communication. Great service. Put a new battery in my much loved, supposedly extinct, BlackBerry Classic in an hour. My one regret is that I didn't discover Squarerepair earlier. More... See more

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4.4

Excellent

TrustScore 4.5 out of 5

201 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.4

All reviews

(201)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and value

Great service and value. I still like using the 'last ever Blackberry' - the Key2 - for work emails. Square Repair did a great job taking mine in and replacing the battery; it now runs as new and it took less than 2 hours to turn around. Highly recommended.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

I had a problem with my OnePlus 8pro ,my battery was faulty and the speakers was broken,I booked an appointment really quickly and the service was really great.not many repair services works with OnePlus phone so it's really great to have found one !!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic gents, fab price and very quick!

Sometimes when I read reviews I don’t know if they’re true or not. I don’t write many myself, but when I’m really delighted with the service and support I think it’s key to support.

Anthony and Steven are such gents. I was a walk in and seen straight away. Anthony came to meet me f2f and explained everything thoroughly. I needed a replacement screen for one iPad and a new battery on the other.
I had calls while they were working on the iPads to ask questions and give updates.
The work was done on both within 3 hours
The cost was far cheaper than anywhere else I’d been quoted.
I met Steven on collection and he explained what they’d done and any issues give them a call/email etc.
I can’t recommend them enough.
Thank you so much

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very good communication
Friendly service carried out quickly for the quoted amount
One of the few shops that still offered repairs on my elderly but much loved Samsung Galazy A5 phone

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Able to do what my insurer was unable to!!

Screen froze and wasn't able to access after it was dropped.

Took my phone to Square Repair after being told by my phone insurance provider that they were not able to fix it and they would need to provide me with a replacement.

As I hadn't backed up the phones contents to the cloud I was unable to access data and photos that i desperately needed (on a new phone).

Anthony at Square Repair calmly took me through the options and was confident a fix was possible without any data being lost.

Within 2 hours the phone was repaired with a new screen as a very reasonable cost (below my insurance excess) and none of the data has been lost.

Couldn't be happier and I'll be telling everyone about this fantastic company!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt reply to email.

Prompt reply to email.
Appointment given on request.
Good service given and repair done within 2 hr guarantee.
Coffee, food and good cloakroom available.
Will use again and recommend to friends

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

EFFICIENT REPAIR

Reliably replaced the battery in my Motorola 'phone. I had confidence that Square Repair would undertake this task without causing damage. Great expertise. All done same day thank you.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent, swift, helpful and courteous service at Squarerepair Liverpool Street fixing the power port on my i phone within the hour.
Would recommend.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Seem to have lost my phone

I sent my phone to them for a repair and they promised to return it via Tracked24 postage. The tracking doesn't work, they claim they sent it on Monday but now it's Wednesday and it hasn't arrived, I've no idea where my phone is or when it will turn up. Or even if it will turn up.

Do not trust this company, they will promise one thing and deliver something else, and they might just lose your property.

October 30, 2024
Unprompted review
Squarerepair logo

Reply from Squarerepair

Hello Tom,

We provided a digital copy of the delivery label that was created and shipped on Monday 28th ( Delivered at: 12:35, Wednesday 30 October 2024).

If you refer to your order the delivery option selected is "Royal Mail 1st Class signed for".

You reviewed this order and paid for the service (1st Class signed for).

Everything from this point on is automated in our system.

Having looked into things and prior emails it appears the Tracked 24 request was in the email. This is an oversight caused as we are currently migrating from Royal mail recorded to Tracked 24 in our system.
I should mention the price is currently the same for both services.

We have refunded your repair for the mix-up, even after threatening to sue us, and choosing to leave the review before receiving your device back.

Rated 5 out of 5 stars

Fast Excellent Service

Got a battery replaced on my OnePlus 9 Pro bringing it back to like new. Was done within a few days and delivered back to me. Highly recommend.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Recommended

Pleasant gentleman to deal with. Easy to arrange.
My device was repaired extremely quickly.

Wouldn’t hesitate to recommend.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I highly recommend Square repair. My dad’s iPod touch (4th gen) had stopped working. I met Stephen and he was great. I explained to him that I wasn’t sure why it wasn’t working and that if possible I didn’t want to lose the data. He listened to me, gave me clear next steps and kept me updated via email. The repair was completed on the same day. They did a great job and my dad said the ipod is working brilliantly. Thank you.
I received excellent service which I would recommend and will be going back for any future repairs!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Was a bit apprehensive leaving my iPad…

Was a bit apprehensive leaving my iPad to have the cracked screen repaired. Stephen met me at the reception of their office space near Liverpool Street station, gave me a receipt and emailed me later to say it was ready for collection. Convenient, fast service, I would use again.

March 14, 2024
Unprompted review

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