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Rated 1 out of 5 stars

Squire 39 padlock Cylinder failed on 2 padlocks,received replacements from Squire but one of them has now failed,exactly the same fault as before,the other one is fine its still in the packaging. Do... See more

Rated 4 out of 5 stars

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the... See more

Rated 5 out of 5 stars

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie... See more

Rated 5 out of 5 stars

Great lock easy to use. Good bright colour so not easy to forget, good visible deterrent. Reminder strap really helps when your minds on getting back on the road. Bought direct from Squire. Need... See more

Company details

  1. Security Equipment Store

Written by the company

The British name in lock security since 1780, pioneering locks for the home, work and leisure. Toughness guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I think I have just had the best…

I think I have just had the best customer experience ever! Brought 2 x Squire locks from a retailer and they turned out to both be faulty. I had heard about Squires excellent customer service so thought better to go to them direct. Wow, what a service! They paid for the delivery, fixed the locks and sent them back. I really cannot think how the service from Jim could have been any better in any way. A great British company, thanks a lot Jim!!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. The product was delivered within a couple of days from date of order on the normal delivery option. Very pleased with the Straplok and delivery service.

July 30, 2023
Rated 5 out of 5 stars

VFM Diamond level protection.

A very good quality, compact frame lock that is really robust and well made. Rated Sold Secure Diamond level at this price is great.
A great value alternative to Kryptonite & Hiplock
In short VFM, quick delivery and a confidence-inspiring solid product.

July 24, 2023
Rated 4 out of 5 stars

Bike security

I ordered a significant number of items for securing expensive bikes. My order was delivered promptly and when I discovered that one chain was incorrect I contacted Squire's and Marian Flint arranged to deliver a replacement the next day. The equipment that I received whilst not cheap was of a quality that made each item good value.

July 6, 2023
Rated 5 out of 5 stars

My 3rd Squire Lock

I (Dave) ordered my (3rd) Squire lock from Canada (where I live) for delivery to my son (Alex) in the UK. I will pick up the lock and bring it back to Canada when I visit him next month.

My research indicated that Squire locks are the best in the world, that is why I bought my first lock a few years ago.

Where I live there is a room full of storage lockers, one per flat owner. Last year it was broken into. The thief smashed the locks on every locker and searched through the contents of each, stealing everything of value. The only locker they did not get into was mine - because it had a Squire lock on it. They tried to break in and there was damage to the locker itself, but the Squire lock held and so they skipped my locker. That is why I have subsequently bought two more.

My only wish is that Squire locks were easier to acquire in Canada.

July 4, 2023

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