Ssassystore Reviews 118

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Such a lovely seller ! Jewellery was beautiful I am in love 🥹can’t wait to buy more stuff from here would recommend to anyone !

Company replied

Rated 2 out of 5 stars

Charged me 10.99 next day delivery and waited 3 weeks for order Next day delivery shouldn’t be available on made to order items *** following response below from company tried to email them as req... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my name necklace, bought for me as a gift from my little sister but sent directly to me by Sassystore 💖 came in a lovely little package in a sweet jewelery box ! Also love the... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my new purchase! I have many Sassy jewellery and wikk defo be getting more! Serene was amazing and made sure that I received my parcel, she kept me updated and reached out t... See more

Company replied

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler

Written by the company

SSASSY STORE is a custom made personalised jewellery store for babes from outta this galaxy. Get really personal with our collection of personalised name necklaces in Arabic & English and more SSASSY pieces. All our SSASSY Jewellery is made using high quality materials, including 925 Sterling Silver. All our SSASSY jewellery pieces are allergy free and water / tarnish resistant. We offer worldwide shipping, and all our SSASSY jewellery are hand packaged for that added SSASSY touch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Obsessed !!

Such a lovely seller ! Jewellery was beautiful I am in love 🥹can’t wait to buy more stuff from here would recommend to anyone !

May 6, 2025
Unprompted review
Ssassystore logo

Reply from Ssassystore

Hi Demi,

We are so happy to hear that you love your new Ssassy necklace!! We can't wait for you to shop with us again!! 💎💘

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Absolutely in love with my new…

Absolutely in love with my new purchase! I have many Sassy jewellery and wikk defo be getting more!

Serene was amazing and made sure that I received my parcel, she kept me updated and reached out to me to make sure I was satisfied with my new necklace.

January 9, 2025
Unprompted review
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Reply from Ssassystore

Hi Sabrina,

We are so happy to hear that you love your new Ssassy necklace & that you have bought from us before!! We are over the moon to hear that you've received excellent customer service, as we aim to ensure that our customers always receive outta this galaxy customer service!! 💎💘

💘 Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Ten out of ten!

Great customer service and the packaging is so pretty! Also the jewelry is very good quality! In love! 🩷

January 8, 2025
Unprompted review
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Reply from Ssassystore

Hi Emilia,

We are so happy to hear that you've received great customer service and that you find our jewellery to be high quality! We always ensure that we use the highest quality materials for our jewellery so that they can last for a long time! 💎💘

💘 Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 1 out of 5 stars

no updates of where the delivery is at…

no updates of where the delivery is at all and its been two weeks and no clue where it is

December 27, 2024
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Reply from Ssassystore

Hi Mishaal,


We are so sorry to hear that you haven't been entirely happy with your SSASSY customer experience. This is not our intention, and it saddens us to hear, as this is not the type of experience we want our customers to experience, as we strive to offer out of this Galaxy exceptional service.


We have had a slight error with our emailing systems and have now rectified this error to minimise any further errors from happening when placing an order with us. Please email us at info@ssassystore.com to resolve this query for you as soon as possible. 💎💘

We can also see that the delivery was completed from our records! Please notify us in case you need any additional help, or have any more questions. We are more than happy to help.

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

HOW amazing!!!

Must say how perfect the quality of the jewellery is! I ordered from store in 2021 and haven’t taken it off since! I wear it anywhere possible and it’s not a single bit damaged or changed. Well done to all apart of this business as you can tell it has all been well thought through. Defo recommend all the jewellery especially the arabic personalised necklace! 🩷🩷🩷

July 11, 2024
Unprompted review
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Reply from Ssassystore

Hey Elmina, 💘

WOW! We are so happy to hear that your jewellery has kept its colour since 2021!! 💘

We are so happy to hear that you felt special and that the quality and design of our jewellery and your Personalised Arabic necklace was Outta this Galaxy for you! 💘

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Perfect Quality & Packaging!

So impressed with the quality of the jewellery I bought from SassyStore ✨ I’ve had it a couple months now and I even shower in my necklace and the color did not tarnish one bit! Will definitely be buying more 💝

July 24, 2024
Unprompted review
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Reply from Ssassystore

Hey Naf, 💘

We are so happy to hear that you love your Ssassy Jewellery and that it has lasted you for months! 💘 We pride ourselves on our anti tarnish & water resistant jewellery and so glad to hear your Ssassy jewellery feels like it's brand new! 💘

Thank you for the love & support SSASSY babe.

Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Gift for my sister


I bought a gift for my sister, and I have to say, the bracelet is 100% beautiful. She absolutely loved it! I've always struggled to find a reliable store, but I truly believe these are the best value on the market. The packaging was great, and the fast, free delivery was a fantastic bonus. Highly recommend!

July 26, 2024
Unprompted review
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Reply from Ssassystore

Hey May, 💘

We are so happy to hear that you have chosen our brand to gift your sister. 💘 Thank you for the love & support SSASSY babe. We are so happy to hear that you felt special and that the quality and design of our jewellery and packaging was Outta this Galaxy for you!

Shine bright like a diamond babe 💎💘 Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Absolutely beautiful brand with so much…

Absolutely beautiful brand with so much thought put into it and so much love. The packing and attention to detail is so so sweet and makes every order feel special, the quality and designs are so so beautiful. a must have brand with the kindest soul who's making sure everyone feel special x

May 18, 2024
Unprompted review
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Reply from Ssassystore

Hey Maggie, 💘

We are so happy to hear that you love your Ssassy Jewellery! 💘 Thank you for the love & support SSASSY babe.

We are so happy to hear that you felt special and that the quality and design of our jewellery was Outta this Galaxy for you!

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

love

Love my meem necklace can’t wait to wear it!

March 28, 2024
Unprompted review
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Reply from Ssassystore

Hey Sahirah, 💘

We are so happy to hear that you love your Meem Arabic initial necklace! 💘

Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Shine bright like a diamond babe 💎💘

Lots of love,

@ssassystore xoxo


Rated 5 out of 5 stars

WOW WOW WOW!! 🩷🤌🏽

I've bought items from this lady a few times and not only is she so absolutely lovely, kind and considerate but the items have been ✨️perfect✨️ and incredible quality 😍. Prices are great and brilliant communication. The jewellery is durable, high quality and does NOT tarnish. I don't take mine off when I shower. I would only buy my gold jewellery from her. So glad I found her and hope many others do!! 🩷🩷🩷

February 23, 2024
Unprompted review
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Reply from Ssassystore

Hey Elle Belle, 💘

We are so happy to hear that you have shopped with a few times and think our brand is perfect! We are also happy to hear that you're impressed by the durability and high quality of our jewellery! 💘

Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘 Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

LOVE LOVE LOVE!

LOVE LOVE LOVE!! bought a few personalised pieces from sassy store and love them so much and the packing is so cute! Just bought some more and can’t wait to receive them XOXO

January 17, 2024
Unprompted review
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Reply from Ssassystore

Hello Consumer, 💘

Thank you so much for the amazing review! 💘 We are so happy to hear that you have purchased some personalised items from us a couple of times and love our brand! 💘

Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘 Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Great Arabic necklace

Fast delivery - really good communication from the seller. Love the Arabic necklace and it came in a great gift box. Highly recommended.

May 30, 2023
Unprompted review
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Reply from Ssassystore

Hello Sim, 💘

Thank you so much for the amazing review! 💘

We are so happy to hear that you received an Outta this Galaxy customer service experience and that you love your Personalised Arabic Name Necklace! 💘

Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

The best jewellery store!

As always - exceptional service and amazing jewellery ❤️ the owner goes above and beyond for her customers ❤️

March 2, 2023
Ssassystore logo

Reply from Ssassystore

Hello Nina, 💘

Thank you so much for the amazing review babe! We are always so happy to hear that you love our Outta this Galaxy customer service experience and that you love our SSASSY jewellery collection! 💘

Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

The cutest ring

I love my new Lilly Crossover Ring ! It’s really cute and it fits perfectly good. I was amazed how pretty the packaging was 💗.. I definitely recommend the Ssassystore brand !

April 1, 2023
Unprompted review
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Reply from Ssassystore

Hello Josilda, 💘

Thank you so much for the amazing review babe!💘

We are so happy to hear that you love your Lilly Crossover Ring & that you loved our packaging! 💘

Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Shine bright like a diamond babe 💎💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Obsessed with the Mini Koko Ring!

I’m in love with the Mini Koko Ring! It fits perfectly and the packaging it came in was so pretty! This brand takes such care of its customers and will definitely be adding some more rings to my collection. Thank you 💓

February 1, 2023
Unprompted review
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Reply from Ssassystore

Hello Francesca, 💘

Thank you so much for the amazing review babe!💘 We are so happy to hear that you love your Mini Koko Ring & that you loved our outta this galaxy SSASSY store customer experience! 💘

Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Lots of love, @ssassystore xoxo

Rated 2 out of 5 stars

Charged me 10.99 next day delivery and…

Charged me 10.99 next day delivery and waited 3 weeks for order
Next day delivery shouldn’t be available on made to order items

*** following response below from company tried to email them as requested and appears my email address has been blocked as bouncing back tried numerous times to contact them - wouldn’t use this company again ***

March 14, 2023
Ssassystore logo

Reply from Ssassystore

Hello Sarah, 💘

We are so sorry to hear that you haven't been entirely happy with your SSASSY customer experience. This is not our intention, and it saddens us to hear, as this is not the type of experience we want our customers to experience.

It's our aim to ensure that our customer is completely satisfied with their overall experience and we aim to ensure all 'Made to order' items are processed, created and shipped out to the customer within the 2 weeks (working business days) that we advertise on all personalised 'Made to order' items.

Your order was processed with us on the 22nd February 2023 and was shipped out for you on the 13th March 2023. Which is within our 2 weeks (working day) waiting period for All Made to order jewellery orders. 💘

We also state on our delivery methods that our next day delivery is not available for 'Made to order' orders. However, as you did select the option we shipped out your jewellery with a next day delivery tracked option. 💘 We also cannot control our shipping providers and must make our customers aware that particular shipping providers have their own delays, and this may affect the arrival for the packages. Please do track your SSASSY package with the provided tracking sent to your email for the latest updates on your package. 💘

We would also love to make things right for you! Would you be able to email us on info@ssassystore.com so that we can look into this for you in further detail and extend a gesture of good will for your patience. 💘

We look forward to hearing from you, and cannot wait for you to receive your SSASSY Jewellery! 💘

Lots of love,

@ssassystore xoxo

⭐️ ⭐️ ⭐️ Response to your reply:

Hello Sarah,

We have checked out email provider & from our end everything is working & don’t see any reason as to why your emails are bouncing back.

We haven’t received any emails from you as of yet! As we have checked our server & get notified when an email is received into our inbox.

Can you please check you are emailing the correct email address. It’s to info@ssassystore.com 💗

Please let us know if you have any problems! 💖

Best wishes,

@ssassystore xoxo





Rated 5 out of 5 stars

love the necklace

honestly so helpful, when i wasn’t sure about an item she helped a lot by talking to me about the sizes which i think is very patient and i appreciate that alot. the shipping time is exactly as stated, no delays whatsoever. the necklace is actually beautiful and i’ll be wearing it all the time, it’s exactly what i ordered xx

December 22, 2022
Unprompted review
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Reply from Ssassystore

Hello Maz, 💘

Thank you so much for the amazing review babe!💘

We aim to always offer an outta this galaxy shopping experience for our customers and that means we are happy to answer all your questions in order to get your Personalised order right & to make sure you receive your jewellery exactly the way you pictured it.💘

Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Quick delivery in time for a birthday…

Quick delivery in time for a birthday gift.
Well presented and personalised.
I'd definitely buy again from this lovely online store!

December 3, 2022
Ssassystore logo

Reply from Ssassystore

Hello Liz, 💘,

Thank you so much for the amazing review babe! It means a lot to us that we offered you excellent customer service and fast delivery. We are over the moon to hear that the jewellery arrived in perfect time for a birthday gift! 💘

We aim to always offer an outta this galaxy shopping experience for our customers! 💘

Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Lots of love,

@ssassystore xoxo

Rated 5 out of 5 stars

The most amazing company & super cute…

The most amazing company & super cute bits🥹would definitely buy from here again💕💕💕

November 10, 2022
Unprompted review
Ssassystore logo

Reply from Ssassystore

Hello Ramaye, 💘,

Thank you so much for the amazing review babe! We are so happy to hear that you love your SSASSY Jewellery! 💘

Thank you for the love & support SSASSY babe. We cannot wait to see you shopping with us again soon! 💘

Shine bright like a diamond! 💘

Lots of love, @ssassystore xoxo

Rated 5 out of 5 stars

Amazing business with beautiful products and packaging

Such a lovely business. I have bought a necklace before from sassy and I am pleased to say I am even more happy with this product. The packaging was so cute, made me love it even more ! Communication was great throughout. 10/10 :)

October 5, 2022
Unprompted review
Ssassystore logo

Reply from Ssassystore

Hello Giuliana, 💘,

Thank you so much for the amazing review babe! It means a lot to us that we offered you excellent customer service and communication. We aim to always offer an outta this galaxy shopping experience for our customers! 💘

We are so happy to hear that you love your SSASSY Necklace & we are glad to hear that you loved the SSASSY packaging! 💘 Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘

Lots of love, @ssassystore xoxo

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