S.S.D Appliance Repairs Reviews 200

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Very courteous. However, online site states 'same or next day' service I had to wait 5 days and engineer found nothing wrong with machine the problem was/is the power socket which was not for him to... See more

Rated 5 out of 5 stars

Easy to set up appointment. Good communication from the office. Easy to change the appointment date. Engineer arrived at the agreed time. He did an excellent job in fixing the machine, with good co... See more

Rated 5 out of 5 stars

Great response to our oven problem. Kept fully informed from time of first visit to final repair completion. Delay due only to having to obtain replacement fan from Germany. Many thanks Stuart.

Rated 5 out of 5 stars

I’m very happy that my doomed dishwasher is now running without a leak. It is only 2 years old and from what the engineer has said it had been dropped either at the warehouse or while in transit befo... See more

Company details

  1. Appliance Repair Service

Written by the company

With over 25 years' experience working for major manufacturers and service providers S.S.D Appliance Repairs offer a fast and competitively priced solution for all of your appliance needs. We cover all types of domestic appliance from Cookers to condenser dryers from most manufacturers and all parts and labour are guaranteed So, whether you have a leaky washing machine or an oven with no heat, please get in touch we will be happy to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

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Rated 2 out of 5 stars

Too expensive to use.

We think that £85 for 15mins is very expensive. Considering that all he did was to look at the fridge and re-align the rubber seal. And he wanted another 35 to come back and replace hinges.

April 29, 2024
S.S.D Appliance Repairs logo

Reply from S.S.D Appliance Repairs

Hi Mr Milborrow.

Unfortunately when you book through a third party then our rates are set by them Im afraid.

On booking you agreed the call out and labour charge and its explained to you that any parts are charged at an extra cost.

We attended and diagnosed your problem and arranged for your appliance to be left on test and booked to re attended a few days later at no extra cost. We also advised that it wold be advisable to replace your hinges on the first visit.

We also advised that your hinges are part of the problem on our second visit and will continue to get worse and offered to again re attend to fit for just the price of the parts rather than you have an issue with the hinges a few months down the line at which point it would of cost you another call out and labour charge.

We're are sorry that you do not feel that all of the above is not value for money but as stated when you book through a third party they set our rates.

Regards
Stuart



Rated 5 out of 5 stars

Great Service

Easy contact. Stuart turned up when agreed, on time and gave me the options quickly without steering me either way.
Returned when requested to fit new appliance. Would recommend!

April 19, 2024
Rated 5 out of 5 stars

Very reliable.…

Very happy with the company ,very trustworthy,always onetime, gave good advise on how to and when to give the washing to clean ,would have them again .

April 19, 2024

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