cracked Samsung casino page went sideways once fullscreen closed with PayPal and reset the stake before the next spin. Bonus screen left the blank row inside the account while the cashier still said m... See more
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while dinner was on I opened payout #97419; cashout sat on pending at Mon 17:33, then KYC requested one more document. KYC status made one payment page feel like guesswork after I checked contact form... See more
the lobby lists 22 live tables. i counted what was actually open at ten past eleven on a tuesday and it was five. three roulette, one blackjack, one game show. the other seventeen tiles all opened ont... See more
The favorite marking stayed put. Access remained quick. Clicking back brought it right up. Everything saved properly. Fantastic!
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A selection of online casinos for UK players judged on licensing, security, payment options and user experience.
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People also looked at
At the bingo hall
At the bingo hall, my winnings were added as credit instead of paid out in cash. The poster at reception said cash prizes, so I did not expect to argue with the desk after the game.
The account page says one thing
The account page says one thing: Casino profile showed verified, cashier behaved like I was not verified
profile status Fri 8:47 went sideways…
profile status Fri 8:47 went sideways once old receipts were harder to find after I used £17 than the games. Lobby notice hid the cashout reason with £55 involved
the first two payouts were fine
the first two payouts were fine, about a day each, so i wasnt worried.
the third one for £260 has been sitting there since the 8th. i chased it on the 11th, was told the payments team would look within 24 hours, chased again on the 14th and got the same message word for word. its the copy and paste that gets me more than the wait
Verification email stated approved
Verification email stated approved. The account screen still showed review, and the cashier wouldn't let the 68 withdrawal move forward. The account screen didn't make anything any clearer. That was the point where it started getting irritating.
cracked Samsung casino page went…
cracked Samsung casino page went sideways once fullscreen closed with PayPal and reset the stake before the next spin. Bonus screen left the blank row inside the account while the cashier still said manual check.
Fine until payout
Fine until payout: Cashier accepted the request, then hid the withdrawal tab on mobile
Reopened the account with lower limits…
Reopened the account with lower limits without much fuss. Fairly standard process, it did what it said, no more and no less.
I expected a normal casino account…
I expected a normal casino account page. The problem was that polite replies didn't fix messy statuses. The clean design didn't help when details mattered. I noticed it since I looked both desktop and mobile.
seriously
seriously, login worked once, then the verifycation page kept looping. I reset the password twice and ended on the same screen
Profile status Fri 22:22 had the issue…
Profile status Fri 22:22 had the issue first: cashier, email and profile on ticket #2964 all disagreed. Support reply showed something different from live chat after another refresh.
Zoe on chat
Zoe on chat, then Tom on chat, then an email from someone with no name at all... three people, three timescales, and the £160 payout has not moved a day closer.
while dinner was on I opened payout…
while dinner was on I opened payout #97419; cashout sat on pending at Mon 17:33, then KYC requested one more document. KYC status made one payment page feel like guesswork after I checked contact form.
my phone was dying
my phone was dying. The casino kept logging me out right after opening withdrawal history I stopped refreshing after that
the lobby lists 22 live tables
the lobby lists 22 live tables. i counted what was actually open at ten past eleven on a tuesday and it was five. three roulette, one blackjack, one game show. the other seventeen tiles all opened onto a closed table message.
Sent the £115 cashout off on my way out…
Sent the £115 cashout off on my way out of the supermarket car park. nine days later the same screen, the same processing line, and three emails from me with nothing back.
Slot round #23128 seemed fine until…
Slot round #23128 seemed fine until slots listed in the promo vanished with Visa after deposit. Support reply gave a vague reason before I closed the tab
Won £48 on Big Bass
Won £48 on Big Bass, went to withdraw, and the whole request was gone from the history by morning.
no email, balance just back to what it was before.
odd.
Complimentary spins were the reason I…
Complimentary spins were the reason I clicked the offer: complimentary spins were listed as active but never displayed up in the game. I wouldn't have touched it if shown earlier.
Same account
Same account, same day: Transaction history loaded blank on iPhone SE, then worked on laptop
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