Stack-It Removals & Storage  Reviews 

91
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being polite, professional, and exceptionally careful with all furniture and personal belongings during house moves. People also mention that the moving services are remarkably affordable, exceptionally well-organized, and successfully completed very efficiently without experiencing any unexpected delays. Some reviewers were not happy with unexpected extra costs and poorly managed organization toward the end of the job. A few consumers encountered significant issues with chaotic unloading processes, disorganised finishes, and severe communication problems with the company leadership and management.

What people talk about most

Service

People report high satisfaction with the service, highlighting that the team is punctual, extremely... See more

Staff

Customers had positive experiences with staff, frequently highlighting that the team was exceptionally... See more

Price

Customers consistently note positive experiences with price, highlighting that quotes are fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of Rafa and his colleague Eros today helping with my house removal. A big job - 3 full Luton van loads - and I could not be happier with the service. Very polite and respectful, b... See more

Company replied

Rated 5 out of 5 stars

Hani and Rafa were very helpful and friendly throughout the whole house move process. Despite it raining a lot, they carried all our belongings into the truck ensuring that I carry as little as possib... See more

Rated 5 out of 5 stars

The guys were excellent, worked fast, but also really hard to fit everything we had into one van (it was close, but they did it!) All this at significantly lower price than quoted by several othe... See more

Rated 5 out of 5 stars

This is the second time we’ve used Stack-It!! this time for a move from Kingston to Putney, and once again the service was excellent. The whole process was smooth and stress free. The team arrived on... See more

Company replied


Company details

  1. Moving Company

Written by the company

Experience stress-free moves with Stack-It. Tailored solutions for unique needs, handled by our trusted DBS certified professionals. Meticulous packing, secure transportation, and transparent pricing. Your peace of mind is our priority. Choose us for a seamless and personalised relocation. Why us? 1.Tailored Moving Solutions: Every move is unique, and so are our solutions. We customise our services to match your specific needs, ensuring a seamless and stress-free relocation. 2.Trusted Professionals: Our team consists of highly trained and DBS certified professionals who have undergone thorough background checks. Dedicated to ensuring the utmost care for your belongings, we handle every aspect of the process, from packing to transportation. Rest assured, you can trust us to safeguard your possessions throughout the entire journey. 3.Transparent Pricing: No hidden fees or surprises. Our transparent pricing ensures you know exactly what to expect, providing peace of mind and financial clarity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(91)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was pleasantly surprised and amazed…

I was pleasantly surprised and amazed by the quality of work and workers-very rare thing for UK. I hade a lot of removals in several countries including UK. Stack-it is the best one. Really stress-free, fast, professional, very accurate. Highly recommend!

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient, professional staff. Easy booking process too, good rates.
David was brilliant!

June 13, 2024
Unprompted review
Rated 4 out of 5 stars

They were really good

They were really good! took great care of our belongings. Very eager to help. 4 stars because they weren't the cheapest but one of the only companies we found in which there staff DBS certified.
Thanks guys!

April 19, 2024
Rated 5 out of 5 stars

Stressfree move

Stressfree move. Took great care not to damage new painted walls. Would use again

April 7, 2024
Stack-It Removals & Storage  logo

Reply from Stack-It Removals & Storage

That's fantastic to hear! We always aim for a smooth and stress-free moving experience while ensuring the utmost care for your belongings and surroundings. We'd be thrilled to assist you again in the future. Thanks for choosing us!

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