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STAHLS' Reviews 193

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, often describing them as top-notch and exceeding expectations. Many appreciate the efficiency of the ordering system and the speed of delivery, with several noting that items arrived sooner than anticipated. The service provided is frequently highlighted as excellent, with people commending the helpfulness and expertise of the staff in assisting with orders and educating on product usage. However, some customers experienced issues with their orders, including incorrect colors, missing items, or prolonged delivery times, even when expedited shipping was paid for. A few reviewers also reported problems with equipment, such as defective demo models or serious electrical failures in new machines, and expressed dissatisfaction with the troubleshooting support provided.

What people talk about most

Product

Users describe positive interactions with product quality and performance. Many customers praise the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the top-notch quality of... See more

Order

Reviewers highlight positive aspects of order, noting the ease of the ordering process and the quick delivery... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and accurate... See more

Service

Consumers find service to be positive. Many reviewers praise the quality of service, attention to detail, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stahls is as professional of a product & service company as you will find anywhere. Their products, services, customer support, website resources, etc. are what all U.S. companies should strive to emu... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Stahls' for 30+ years, and I have always marveled at and raved about how easy Stahls' made life for us. The entire staff are well versed - every time I call, no matte... See more

Company replied

Rated 5 out of 5 stars

I've been ordering through Stahls for several years now and they never disappoint! Everything ships very quickly and the products have always met or exceeded expectations. The Ultra Color Max is an... See more

Company replied

Rated 5 out of 5 stars

The products and service are top notch. I don't think there is another brand that even comes close to the options that Stahls offers. My only complaint is that parts of the website are very difficult... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Craft Store
  3. Prints and Signs Store
  4. Printing Equipment Supplier
  5. Promotional Products Supplier
  6. Screen Printing Supply Store

Written by the company

STAHLS’ is the industry leader in custom garment decoration, providing heat printing equipment, materials, and innovation trusted by decorators, apparel brands, and entrepreneurs around the world. Since 1932, we’ve been helping businesses turn blank apparel into something extraordinary through cutting-edge products, hands-on education, and unmatched customer support. From professional heat presses and vinyl cutters to DTF transfers and CAD-CUT® heat transfer vinyl, we offer everything you need to start or scale your heat printing business. Our mission is to make apparel customization faster, easier, and more profitable—whether you’re producing one-off designs or large-scale runs. At STAHLS’, we take pride in standing behind every product we sell. Our customers rely on us not just for quality materials, but for the knowledge and partnership that fuels their success. With global distribution, in-house manufacturing, and a team of experts ready to help, we’re proud to be the most trusted name in heat printing. Discover why generations of decorators choose STAHLS’ as their go-to source for heat transfer innovation, reliability, and support. Learn more at www.stahls.com

Heat Printing Solutions for Every Business

Written by the company

DTF Transfers
Experience professional-quality Direct to Film (DTF) transfers designed for speed, color accuracy, and durability. Perfect for small businesses, print shops, and apparel brands of any size.
Heat Press Machines
From the award-winning Hotronix® line to entry-level models, STAHLS’ heat presses are built for precision, reliability, and long-lasting performance—backed by industry-leading warranties and support.
Heat Transfer Vinyl (HTV)
Our proprietary CAD-CUT® heat transfer vinyl gives decorators unlimited creative freedom. Choose from hundreds of colors, textures, and finishes to bring any design to life.
Custom Transfers & Printing Materials
We provide the widest range of heat transfer materials, from screen-printed and digital transfers to special-effect films and appliqué options—everything you need to customize apparel with confidence.
Education & Support
STAHLS’ is more than a supplier—we’re your partner in growth. Access step-by-step guides, video tutorials, live webinars, and expert advice to help you master heat printing and grow your business.

Contact info

Get Free Samples

See the quality for yourself - request a free sample from STAHLS

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars
STAHLS' logo

Reply from STAHLS'

We’re glad to hear you found our site easy to navigate! Making your experience simple and smooth is always our goal. Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

The responsiveness

The responsiveness, timeliness and quality of material are all outstanding.

December 13, 2025
STAHLS' logo

Reply from STAHLS'

Thank you for the kind words! We appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Darcy was very helpful,knowledgeable…

Darcy was very helpful,knowledgeable and trough.

December 13, 2025
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Reply from STAHLS'

Thanks for the feedback Gene! We’re thrilled to hear Darcy was able to help and provide the help you needed. We’ll be sure to pass along your kind words!

Rated 5 out of 5 stars

great custome service

I can appreciate the great customer service and the samples are a great marketing tool.. I love all of them!! And will make my selection for my order and get in touch soon.

December 13, 2025
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Reply from STAHLS'

Thanks so much for the kind words! We’re glad you love the samples and find them helpful. Can’t wait to see what you choose for your order. Feel free to reach out whenever you’re ready!

Rated 4 out of 5 stars

Incorrect Application Instructions

The Direct To Film transfers were designed just as requested, but the application instructions were not complete nor were they accurate. The application instructions for cotton garments has changed, but were not included in the package. The transfers are no longer hot peels. They are now warm - cool peels.
We almost messed up several transfers and garments because of the incorrect information.

December 9, 2025
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Reply from STAHLS'

Thank you for sharing your feedback Cassandra. We’re sorry for the confusion that caused during application.

To clarify, our Direct to Film transfers are still a Hot peel. The only recent change was the application temperature for cotton garments, which is now 325°F—the peel method itself has not changed. We appreciate you bringing this to our attention so we can review the instructions to ensure they are as clear as possible.

Please feel free to reach out to our customer service team with your order number if you’d like us to review your order or help with future applications. We are thankful for your business and feedback.

Rated 5 out of 5 stars

The awesome customer support they are…

The awesome customer support they are very knowledgeable and protected keep up the good work

December 13, 2025
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Reply from STAHLS'

Thanks for the kind words! It means a lot to our team. We'll pass on your compliments. We’re happy to hear you had a great experience. Reach out anytime if you need a hand on your next project.

Rated 5 out of 5 stars
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Reply from STAHLS'

We appreciate you taking the time to leave a review! We're so happy your order was delivered quickly and they pressed great for you. Thanks for trusting us at Stahls'! Can’t wait to help on your next order.

Rated 5 out of 5 stars

Easy to order

Easy to order. Great product selection.

December 13, 2025
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Reply from STAHLS'

Thank you so much for the great feedback and review! ⭐ We really appreciate you choosing Stahls' and are glad you had a great experience.

Rated 1 out of 5 stars

Ordered one set of numbers a week in…

Ordered one set of numbers a week in advance and they still haven't arrived so had to order another set elsewhere

December 9, 2025
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Reply from STAHLS'

We’re very sorry to hear your order hasn’t arrived as expected. Our team is looking into this and will be reaching out directly to help resolve the issue.

Rated 1 out of 5 stars

Stahls is great BUT...

Stahl's is an amzing company that seems to be trying to reinvent the online experience wheel. I want to order patches from you all, but you POP interaction has too many step, is not very clear and clean from point to point and its not a very streamlined process. Ninja Patches for instance, has a very simple, clean, quick process along with their "proofing". The reason why I have not purchase any patches from you, yet, is becuase your process is WAY TOO complicated. Too many steps, not very clear, you make customers jump from screen to screen, its not intuitive, information is not always on the main screen, so action tasks are missed...I could go on and on...Maybe its your IT team?? Either way, you are too good of a company to have all of this be true.

December 10, 2025
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Reply from STAHLS'

Thank you for your detailed feedback. We understand how a complicated ordering process can be frustrating, and we appreciate you sharing your experience. You’re more than welcome to contact our customer service team — they’d be happy to guide you through placing your patch order and help make the process as smooth as possible.

Rated 5 out of 5 stars

Great experience as always!

The art team had quick responses about artwork changes needed to do PVC patches and the quality of work was great. The order arrived before the estimated date as well.

December 9, 2025
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Reply from STAHLS'

Thank you for sharing your experience! We’re thrilled to hear our art team was responsive, the PVC patches turned out great, and your order arrived ahead of schedule.

Rated 5 out of 5 stars

Site is easy to use and the patches I…

Site is easy to use and the patches I order always come out great!

December 9, 2025
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Reply from STAHLS'

Thank you for your feedback! We’re glad to hear you find our site easy to use and that your patches always turn out great.

Rated 5 out of 5 stars

We love Stahls

We love Stahls - excellent customer service!

December 6, 2025
STAHLS' logo

Reply from STAHLS'

Thanks for the love! We appreciate your support and are glad you’re enjoying your experience with Stahls'!

Rated 4 out of 5 stars

Customer Service Rocks

The customer service and art team are amazing. They are very friendly and helpful. I like that you provide updates when something needs to be looked at. I did pay for priority overnight shipping of my patches but it looks like it actually takes longer since they ship from Mexico.

November 25, 2025
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Reply from STAHLS'

Thanks for the kind words about our customer service and art team — we’re glad to hear they’ve been helpful! We appreciate your feedback on the priority overnight shipping as well. While patches do ship from our production facility in Mexico, we’re always working to make delivery times as clear and accurate as possible. Thanks for sharing your experience with us!

Rated 5 out of 5 stars

The web site is simple

The web site is simple, product is good

December 6, 2025
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Reply from STAHLS'

Thank you for your feedback! We’re glad to hear you found our website easy to use and that you’re happy with the product.

Rated 5 out of 5 stars

I appreciate the quality

I appreciate the quality, speed, and accuracy with which my orders are fulfilled. Stahls does a great job!

December 6, 2025
STAHLS' logo

Reply from STAHLS'

Thank you for your kind words! We’re thrilled to hear you’re happy with the quality, speed, and accuracy of your orders. We appreciate your support!

Rated 5 out of 5 stars

Always Great doing Business with…

Always Great doing Business with Stahls. Great products, fast shipping. Thanks Again

November 13, 2025
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Reply from STAHLS'

Thank you for your feedback! We’re glad to hear you consistently have a great experience with STAHLS' and we appreciate your support and kind words about our products and shipping.

Rated 1 out of 5 stars

poor Customer Service

I have never had issues with this company before, but I received some prints that were off color and told them I was on a tight deadline and their help department has just pushed me from one person to another and I am disappointed. I’ve never had these issues before.

November 21, 2025
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Reply from STAHLS'

Thank you for sharing your feedback — we’re sorry to hear about the challenges you experienced, especially while working under a tight deadline. That’s not the level of support we aim to provide.

Our customer service team will be reaching out directly to gather more information and help resolve this for you.

We appreciate you giving us the chance to make it right.

Rated 5 out of 5 stars

I have been a customer for 26 years and…

I have been a customer for 26 years and never ever thought of going anywhere else for my goods.

November 20, 2025
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Reply from STAHLS'

Thank you so much for your kind words — and for being with us for 26 years. Your loyalty truly means the world to us. We’re grateful to be your trusted partner for so long and look forward to supporting your business for many years to come.

Thank you for choosing STAHLS’!

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