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Rated 1 out of 5 stars

Good products, let down by poor post sales customer service. Bought from them a few times, but the one occasion you have an issue, bang - not interested. Completely blank you once they have your mon... See more

Rated 1 out of 5 stars

Wow I wish id read the reviews prior to ordering. £600 worth of door bars in pewter. What they sent more resembled the satin nickel sample I had. No one at stair rods agree (obviously) I will try... See more

Rated 4 out of 5 stars

Long wait for delivery but offered a refund due to this, when arrived sent 2 orders by mistake. V pleased with fitted stair-rods only drawback was that the screws included were poor quality and los... See more

Rated 1 out of 5 stars

Horrendous. Wish I’d read the reviews before I placed an order. Lewis Boyling was particularly unhelpful and unapologetic. I ordered a sample of the antique bronze, was happy with it. Expected there... See more

1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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No history of asking for reviews

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1.7

All reviews

(23)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products and outstanding service

Very impressed from start to finish. Sent out a few samples so that I could make an informed decision on colours and styles. Shipped very quickly once I ordered and I'm absolutely delighted with the quality of the rods and fittings. I purchased 14 stair rods in brushed nickel fitted across a stair runner and they are quite superb!

January 17, 2023
Unprompted review
Rated 2 out of 5 stars

Extortionate postage.

Products ok but charge £9.00 for delivery if under £75.

So want two pipe covers at £3.99 each but then £9.00. Would fit in a jiffy with a first class stamp. Profiteering.

Asked for a review but radio silence.

March 2, 2022
Unprompted review

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