I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more
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Review summary
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Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more
Company replied
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more
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Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more
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Company details
Written by the company
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Written by the company
- We're with you every step of the way
- www.stakelumstore.com
Contact info
Parnell Street, E41 R9C7, Thurles, Ireland
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4.9
Excellent
328 reviews
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Replied to 100% of negative reviews
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Reply from Stakelum
Hi Clara, Thanks a million! Delighted we could get that out to you quickly, especially at that time of year 😊
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatched quickly and arrived the next day. Flawless, personable and efficient.
December 10, 2025
Reply from Stakelum
Thanks so much for the lovely review! Great to hear everything went smoothly and that we could help with your request. Really appreciate it 😊
Reply from Stakelum
Hi Vivienne, Thanks a million for the feedback! Delighted everything was as expected and that you were happy with the service 😊
Happy teacher
I was delighted with such quick delivery. My class will really like the puppets I ordered. I will definitely order again!
I look forward to sharing the lovely bag of free sweets with my class.
Thanks!
December 16, 2025
Reply from Stakelum
Hi Lindsey, Thanks so much for the review! Great to hear the order arrived quickly and that your class will enjoy it. Hope the sweets go down well too 😊
Excellent service from stakelums and…
Excellent service from stakelums and fast delivery even at Christmas time!
These faber castell markers are great for kids and definitely last longer even when the lids are accidentally left off.
December 16, 2025
Reply from Stakelum
Hi Carly, Thanks a million! Delighted you were happy with the service and that everything arrived quickly, especially around Christmas 😊
Reply from Stakelum
Delighted to hear you’re happy with the service and the quick delivery. Really appreciate the support 👍
Excellent customer service
Ordered online for gift wrap and post to my neices from abroad. My request for gift label was included and I got confirmation of everything by email. Definitely recommend and will use again.
November 28, 2025
Reply from Stakelum
Really glad everything went smoothly, especially ordering from abroad. Delighted to hear the gift label and email updates were helpful. Really appreciate the recommendation and looking forward to helping again 😊
Reply from Stakelum
Really appreciate the kind words. Delighted you found the team friendly, the follow-up helpful and the pricing right. Thanks for the support 👍
Great service
Straightforward, easy, nice jellies and pens. Lovely caring touches. Also love the way you recycle packaging
November 11, 2025
Reply from Stakelum
Delighted to hear you found everything straightforward and easy. Glad the little touches, the jellies and pens went down well, and really appreciate you noticing the recycled packaging. Thanks a lot for the support 😊
Reply from Stakelum
Thanks so much! Delighted you were happy with our fast delivery
Reply from Stakelum
Thanks so much! Delighted you were happy with the service, we really appreciate your support!
I ordered the book and after 2 weeks I…
I ordered the book and after 2 weeks I had to contact the company to see where it was. An e-mail would have been sufficient. I know it wasn't their fault as the book had to go to reprint and when we received they sent a pack of jellies but it was really about communication.
September 6, 2025
Reply from Stakelum
Thank you for your honest feedback, we really appreciate you taking the time to share your experience.
We're genuinely sorry for the delay in getting your order to you and, more importantly, for the lack of communication around the reprint. You're absolutely right, a quick email would have gone a long way, and we’ll take this on board to improve how we keep customers informed in future.
We’re glad the book eventually made it to you, and we hope the jellies brought at least a small smile! 😊
My business is based in a very busy…
My business is based in a very busy school, the delivery arrived right in the middle of drop off times for my preschool, a montessori and main school drop off also which ment there were hundreds of school children, preschoolers & parents. There was no chance to chat to the delivery man, to sign anything, all he could do was drop & go, there was no space to put the items cause I wasn't aware he was coming at that time, if I had known, I'd have phoned to suggest that even 30mins later would have been more suitable.
August 29, 2025
Reply from Stakelum
Thank you so much for your feedback, and we completely understand the frustration caused by the timing of the delivery, especially in such a busy school setting.
We apologise that you weren’t notified in advance, as we fully recognise how important it is to plan around school drop-off times. Your suggestion about a quick call beforehand is a great one, and we’ll certainly take this on board to help avoid similar issues in future.
We truly appreciate your business and your patience, and we hope everything with the order was otherwise to your satisfaction.
Fast efficient service
Fast efficient service. When one of the books ordered wasn’t in stock they communicated this and refunded quickly.
August 22, 2025
Reply from Stakelum
Thanks a million for the kind words! Glad we could get things sorted quickly for you, we really appreciate your order and support.
Reliable, honest, quick delivery.
Quick delivery, smooth transaction, I even got a packet of haribos in my delivery! Made my day! 😍
August 29, 2025
Reply from Stakelum
Love this, thanks so much! Delighted the Haribos hit the spot 😊 Appreciate your kind words and support!
Amazing
Amazing, straight forward on the website, my boom came super fast and they were incredibly kind 🙏
September 1, 2025
Unprompted review
Reply from Stakelum
Thanks a million! Delighted everything went smoothly and quickly, really appreciate the kind words 🙏
Reply from Stakelum
Thanks a lot! Really appreciate the great feedback and your support!
I ordered a few bits and pieces online…
I ordered a few bits and pieces online but I couldn't make time to collect them in shop.
The posted it to me even if the packing materials probably cost more than the actual item, about to buy.
August 6, 2025
Reply from Stakelum
Thanks so much! Glad we could help get your order to you, really appreciate your support and kind words!
Very helpful and quick delivery
Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was refunded immediately and helped me pick alternative items. Very impressed with service and help I received and very quick delivery. Will order again. Also lovely little treat in the package was well received by the kids 😀
July 23, 2025
Reply from Stakelum
Thanks a million for the lovely review! Delighted we could help sort everything so smoothly, and we’re thrilled to hear the little treat was a hit with the kids 😊 Looking forward to your next order!
Reply from Stakelum
Thanks a lot! Great to hear your order arrived so quickly, really appreciate the support!
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