StakelumReviews 

328
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick delivery and the overall efficiency of their orders. Many people were delighted with the products, often noting that items were exactly as described and well-packaged. The inclusion of free gifts and treats with purchases was a pleasant surprise for many consumers, adding to their positive experience. However, some customers mentioned issues with delivery timing, particularly when it conflicted with busy schedules, indicating a need for more flexible delivery options or better communication regarding arrival times.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and value of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Service

Reviewers consistently express satisfaction with the service, describing it as lovely, professional, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering from the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more

Company replied

Rated 5 out of 5 stars

Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more

Company replied

Rated 5 out of 5 stars

I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more

Company replied


Company details

  1. Office Supplies Store
  2. Children's Toys Store

Written by the company

We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.

Stakelums helping you create a healthy work-life balance

Written by the company

We're with you every step of the way
www.stakelumstore.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(328)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently bought some items from…

Recently bought some items from Staklums. Very easy, very quick and fast delivery.

July 24, 2025
Stakelum logo

Reply from Stakelum

Thanks so much! Delighted you found the process easy and quick, we really appreciate your order!

Rated 5 out of 5 stars

Excellent

Speedy service. Excellent value for products and delivery.

July 14, 2025
Stakelum logo

Reply from Stakelum

Thanks a lot! Delighted you were happy with the value and service

Rated 5 out of 5 stars

Very good value

Very good value, kids loved it and easy to assemble at home. Worth every penny

July 9, 2025
Stakelum logo

Reply from Stakelum

Thanks so much! Delighted the kids loved it and that it was easy to set up, great to hear it was worth every penny!

Rated 5 out of 5 stars

Excellent serive

The price was cheaper that a large online retailer. It was delivered very quickly and exactly as advertised.

June 17, 2025
Stakelum logo

Reply from Stakelum

Thanks a million! Great to hear you got good value and quick delivery

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service! Lovely touch with the bag of haribo inside! Needless to say the kids didn’t get them, I ate them all myself!!!

May 13, 2025
Stakelum logo

Reply from Stakelum

Thanks a million for the lovely review!

Rated 5 out of 5 stars

Helpful, welcoming and knowledgeable

The staff of stakelums could not be more helpful. They were very busy when I visited but still managed to acknowledge every customer that entered the store which is a nice touch. They were all very knowledgeable and offered fantastic advice on products that I was interested in. They have a brilliant selection of toys especially activities for children with additional needs which are often hard to find. Will definitely be visiting again.

May 10, 2025
Stakelum logo

Reply from Stakelum

Thanks a million for the lovely review! We're delighted you had a positive experience with us.

Rated 5 out of 5 stars

Everything was easy to find on the…

Everything was easy to find on the website. The order arrived on time, everything arrived as ordered and the added treat was lovely.

April 22, 2025
Stakelum logo

Reply from Stakelum

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback truly means a lot to our team.​ If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Efficient & professional

Efficient & professional, will definitely be ordering from them again& again.
Thank you

February 24, 2025
Stakelum logo

Reply from Stakelum

Thank you so much for taking the time to leave us a review! We really appreciate it.

Rated 3 out of 5 stars

SLOW DELIVERY

Too many days passed before I received delivery.

February 13, 2025
Stakelum logo

Reply from Stakelum

Thank you for your feedback. We’re really sorry to hear your delivery took longer than expected - that’s not the experience we want for our customers. We’re always working to improve our service, and your comments help us do that. If you have any questions please do not hesitate to contact us!

Rated 5 out of 5 stars

Contacted me when there was going to be…

Contacted me when there was going to be a delay with the order and was also able to amend order at a later date before it was sent.

February 8, 2025
Stakelum logo

Reply from Stakelum

Thank you so much for your kind review! If there’s anything else you need, don’t hesitate to contact us.

Rated 5 out of 5 stars

Great communication

Great communication, very helpful staff and products arrived in perfect condition

February 4, 2025
Stakelum logo

Reply from Stakelum

Thanks a million for your lovely review!

Rated 5 out of 5 stars

Fast delivery

Very fast delivery of products and I received a free gift 🎁

January 28, 2025
Stakelum logo

Reply from Stakelum

Thank you for your kind review! We appreciate your support!😊

Rated 5 out of 5 stars

Fabulous shop and staff always…

Fabulous shop and staff always helpful,I ordered online but collected in store with no problems.I ordered lego for my grandson and he loves it

January 28, 2025
Stakelum logo

Reply from Stakelum

Thank you for your wonderful review! We appreciate your support and look forward to seeing you again! 😊

Rated 5 out of 5 stars

Very quick to receive items

Very quick to receive items

Very happy, nice few extra bits too

January 27, 2025
Stakelum logo

Reply from Stakelum

Hi Norman, we’re so happy to hear that! Can’t wait to have you back. Thanks for the support! Kevin

Rated 5 out of 5 stars

Availed of 20% lego offer

Availed of 20% lego offer, it arrived in 2 working days with a free gift included. Lovely touch. I will be shopping with stakelums again.

January 28, 2025
Stakelum logo

Reply from Stakelum

Hi Ken, thanks so much for your kind review! We're thrilled you enjoyed the 20% LEGO offer. If you need anything else make sure to let us know. Kevin

Rated 5 out of 5 stars

attention to detail

very good and nice. wrote a little note to thank me for my order. had custom tape for international lego day and gave me free sweets and a lego keychain. the attention to detail was second to none 5/5

January 27, 2025
Stakelum logo

Reply from Stakelum

Thank you so much! We are so happy you loved the little extras. Hope to serve you again soon! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look