Stan. Reviews 

167
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were let down by their experience overall. Active customers frequently reported highly frustrating technical problems, including constant video buffering, lagging streams, and sudden connection dropouts during live sports broadcasts, major matches, and regular television shows. Subscribers also expressed deep dissatisfaction regarding escalating monthly subscription fees, mandatory sports package add-ons, ongoing difficulties with account management, and the unexpected introduction of commercial advertisements into previously ad-free programming. Though some reviewers were happy with the platform, they praised the superior sound quality, a solid movie selection, and reasonable monthly pricing for their top tier subscription plan.

What people talk about most

Service

Reviewers express profound dissatisfaction regarding the service, frequently highlighting frustrating... See more

Subscription

Users describe negative interactions with subscription fees and services, citing high monthly costs for... See more

User experience

Customers expressed deep dissatisfaction with the poor user experience, highlighting constant buffering,... See more

Product

Customers consistently note ambiguous experiences with product, highlighting a broad selection of movies,... See more

Price

People report negative experiences with price, expressing frustration over increasing subscription costs and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Previously used Stan, cancelled ages ago, however recently received an email with a $2 a month for 2 months to re-activate the account on Basic Plan. Well, ignoring content, the continual buffering... See more

Rated 1 out of 5 stars

I’ve added Stan Sport to my base package at an extra cost of $17 (now totalling $37 per month) so I can watch EPL games. But this service is absolutely appalling with constant interruptions and buffer... See more

Rated 1 out of 5 stars

The quality of goal rush or not a 4k production is like a dual up connection and virtually unwatchable. They have also axed about 50% of analysis shows and more expensive than optus that was more co... See more

Rated 1 out of 5 stars

Literally the worst service ever received. I canceled my account, they then put it back on and continued to charge me and when I contacted them for a refund and finalised cancellation, they returned 1... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 94168856924

  1. Movie Streaming Service
  2. also in
  3. Movie Rental Store
  4. Movie Theater

Information provided by various external sources

Stan is an Australian streaming company which offers selected movies and TV shows by subscription.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

167 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(167)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Stan is embarrassing to football

SOO, you buy the Champions League Football, but you do nothing with it??? Half time is just a still shot of an empty field. You should leave those thing to people who know amd care about football, SBS or Optus. So pathetic ! Embarrassing. Let it go. Or we stop watching. It takes a studio crew to telecast a Champions League game. Wombats!

December 8, 2021
Unprompted review
Rated 1 out of 5 stars

I hate this website

I hate this website i could not even watch
Anything because i don’t live in Australia
I recommend not buying this because
They just took 10 dollars from my account

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Surprisingly good content, well worth a free trial

I signed up to this for a free month, and I'm still a subscriber.
Some were upset when the Marvel movies were removed but there is a lot of surprisingly good content on there, for example, even just watching every episode of Family Guy from start to end on my phone is going to take a few months and is worth A$10 per month. My partner has been watching Seinfeld in a similar way.
The younger family members have been watching We Bare Bears.
There is plenty on there, well worth a free trial.

August 9, 2020
Unprompted review
Show reviews in all languages. (167 reviews)

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