Stan Reviews 1,984

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the quick response times and the efficiency of the service, making their overall experience smooth and easy to navigate. The user experience is frequently described as intuitive and user-friendly, even for those less tech-savvy. However, some customers reported issues with a lack of transparency and support when significant problems arose, mentioning difficulties in getting clear explanations or timely resolutions for complex issues. A few others also noted that while initial support was excellent, the company's internal processes for more advanced or persistent problems could be cumbersome, leading to frustration.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick replies, often... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use and intuitive design. Many... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service at Stan Store is outstanding. When I first signed up, there were so many things I didn't understand, and Stan's team helped me out with patience. They replied extremely fast, ofte... See more

Company replied

Rated 5 out of 5 stars

Amazing app and truly fantastic customer experience. I spoke with Charlie and Sidney in the support team, they answered so quickly and were so helpful with sorting a payout issue I had due to a change... See more

Company replied

Rated 5 out of 5 stars

Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth. I would be happy if... See more

Company replied

Rated 5 out of 5 stars

James was honestly amazing. I reached out because I’d accidentally initiated a cash out and was a bit stressed about it, but he handled everything so smoothly from start to finish. He was really frie... See more

Company replied


Company details

  1. Software Company

Written by the company

Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love my Stan.Store

Ive had to contact Stan.store twice now and they have gotten back to me so quickly and helped me resolve my issue right away. I love my stan.store it is user friendly.

May 4, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Christie, thank you so much for sharing this 💜 I'm so glad our team could respond quickly and help resolve your issues both times. It’s amazing to hear you’re enjoying how user-friendly Stan is!

Rated 5 out of 5 stars

I have been using Stan Store for a few years…

I have been using Stan Store for a few years and it is one of the easiest systems I’ve used. It’s reliable, user friendly and does everything I need it to.
I always highly recommend Stan Store to all creators, it’s the best solution for all our needs!!

May 5, 2026
Stan logo

Reply from Stan

Hi there, it's amazing to hear that Stan has been reliable and easy for you to use over the years, and that it’s supporting everything you need as a Creator 🥰 Thanks for sharing!

Rated 4 out of 5 stars

It’s mostly good

Could be more customizable like shopify but great that I can keep all the money I make, love yall for that

May 1, 2026
Stan logo

Reply from Stan

Hi there, thank you so much for the feedback 💜 Our team is always working on improving customization options, so Creators have more flexibility, while still keeping things simple and focused on helping you keep what you earn.

Rated 5 out of 5 stars

I was in need of some assistance in…

I was in need of some assistance in deleting my Stan account due to security issues. I reached out to customer service and Bradley R replied super quickly. I was really surprised when he replied back to me within minutes. Bradley R was able to help me with my situation, he also answered all of my questions as well. I really appreciate your fast response and support. Thank you Bradley R.

May 4, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Gina, thank you so much for sharing 💜 I'm delighted to hear that Bradley could jump in quickly, answer your questions, and help get everything sorted!

Rated 5 out of 5 stars

What made my experience great was that...

What made my experience great was that Mr. Bardley was very professional and knowledgeable on my issue.
I was very pleased with the results of my issue being solved.

May 4, 2026
Unprompted review
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Reply from Stan

Hi Michelle, I’ll make sure Bradley sees your kind words — I'm so glad he could provide knowledgeable support and help get everything resolved. He is truly a gem to the team 🥰 Thank you for sharing!

Rated 5 out of 5 stars

Simple communication through the app…

Simple communication through the app for customers. They easily find how to pay and for me as a business owner is easy to make all the transactions

May 4, 2026
Stan logo

Reply from Stan

Hi Anna, love hearing this — thank you for sharing your experience here 💜 That's awesome to hear that Stan has made things smooth and simple for both you and your customers, from payments to managing your business.

Rated 5 out of 5 stars

Great service

Great service, always prompt to respond and solution orientated. Nothing feels like too much trouble. The Stan Customer Service Team are super friendly too.

May 4, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Pamela, I'm delighted to hear that the team has been prompt, solution-focused, and easy to work with. It truly means a lot to hear you’ve felt supported every step of the way 💜 Thank you for sharing!

Rated 5 out of 5 stars

Stan is such an easy way to promote my…

Stan is such an easy way to promote my courses and excellent for my clients to navigate.

May 3, 2026
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Reply from Stan

Hi there, thank you so much for sharing this 💜 I'm so glad Stan has made it easy to promote your courses and create a smooth experience for your clients!

Rated 5 out of 5 stars

Elvin and James helped me with my…

Elvin and James helped me with my problem in a very timely manner. For some reason I thought it would be 24 hrs to get a response. I really appreciate the help thanks again. Rosalind

May 2, 2026
Unprompted review
Stan logo

Reply from Stan

I'm so glad you had a positive experience, Rosalind! It’s great to know Elvin and James were able to assist quickly and exceed expectations 💪

Rated 5 out of 5 stars

Associate James W

Associate James W. provided a prompt response to my inquiry as well as the information necessary for me to finish my Stan Store. James conveyed warmth and genuine interest in resolving my issue. I love my Stan Store experience and it’s nice to know there are real people behind the scene and ready to help. Awesome!!!

May 3, 2026
Unprompted review
Stan logo

Reply from Stan

Hi there, I'm so glad you had a positive experience! It’s wonderful to know James offered attentive support and helped you confidently wrap up your setup 🫶

Rated 5 out of 5 stars

Great value

Great value
Great I mean great support and it works

April 28, 2026
Stan logo

Reply from Stan

Thank you for sharing your experience, Stephanie! 💜

Rated 5 out of 5 stars

Insightful and very helpful

The experience was really great because I got all the help I needed and every question answered in a immediate and timely manner. He was very helpful and insightful and he caught things I didn't notice and my problem was solved immediately.

May 2, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Latrice, thank you for your kind words! I’m happy to hear the support you received was both prompt and detail-oriented, helping get everything sorted efficiently! 💪

Rated 5 out of 5 stars

Great customer support

Stan Store has a great customer services team who are available to walk you through any issues, and who are prompt in their replies. The Store itself is very user friendly, with options to customise landing pages.

May 1, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Helen, I truly appreciate your feedback! It’s great to know our team has been there to assist you along the way and that the platform has been easy to use and tailored to your needs! 🎉

Rated 5 out of 5 stars

Prompt and Friendly Customer Service

They provide prompt assistance! The last support specialist I spoke with, Chai, was amazing!

She addressed all of my concerns and even provided me with detailed visuals of how to resolve my issue!

April 30, 2026
Unprompted review
Stan logo

Reply from Stan

Thank you for sharing your experience! It’s wonderful to hear that Chai was able to walk you through everything with clear visuals and thorough guidance. We truly appreciate your kind feedback 🫶

Rated 5 out of 5 stars

Bradley was Fantastic!

Bradley was very helpful. He explained what was happening so that I could actually understand it. He was patient with me and followed up quickly. Happy to know that if I have any more questions, Bradley is happy to help me. Fantastic service!

April 30, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Kathy, thank you so much for sharing your experience! I’m really glad to hear Bradley was able to walk you through everything clearly and provide timely support 💪

Rated 5 out of 5 stars

Amazing app and truly fantastic…

Amazing app and truly fantastic customer experience. I spoke with Charlie and Sidney in the support team, they answered so quickly and were so helpful with sorting a payout issue I had due to a change of banks on my end. Also the app is so intuitive and easy to use. A gamechanger for any content creator that wants to earn money online.

April 30, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Sasha, I’m SO delighted to hear Charlie and Sidney were able to jump in quickly and help resolve your payout issue. It’s great to know you’re finding the app intuitive and easy to use as well. Thank you for sharing your experience 🥰

Rated 5 out of 5 stars

They have the most human customer…

They have the most human customer service I've ever received from a company. Like, an actual person is typing responses - not copy/pasting templates. Darrie helped me today and was fantastic.

April 29, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Hale, thank you for sharing your experience 💜 It's awesome you felt that human touch in your experience. I’ll make sure Darrie sees your shoutout — she’ll really appreciate it! 😊

Rated 5 out of 5 stars

Stan Store is a phenomenal and easy to…

Stan Store is a phenomenal and easy to set up system to support startup and growing entrepreneurs. The Customer Service Team is available 24/7 and respond quickly to concerns and resolves them immediately!!

April 22, 2026
Unprompted review
Stan logo

Reply from Stan

Hi Enjolie, I'm happy to hear that you found Stan easy to set up and helpful for growing your business. It means a lot to hear the team has been quick and supportive — we really appreciate it! Thank you for sharing 💜

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