Standert Bicycles Reviews 415

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve had a truly great experience! The bike is of excellent quality, and you can really tell that attention has been paid to both details and materials. The design is unique and really stands out, whi... See more

Company replied

Rated 4 out of 5 stars

Didn't realise that Standert sold Scope wheels till I upgraded my Pfadfinder alloy wheels. The price was right and I live in Berlin so great: I went to the shop and ordered them and was promised they... See more

Company replied

Rated 5 out of 5 stars

I've purchased a steal road bike frame set “Pfadfinder" from Standert bike. Sales, product tech., logistics team were customer-friendly and showed quick response to my requests. This purchase made... See more

Company replied

Rated 5 out of 5 stars

The frame came with high quality bearings n fittings, and a beautiful finish thats holding up well so far to all day rain/mud rides. The geo is comfy for me so far, no problem spending 6+ hrs in da sa... See more

Company replied

Company details

  1. Bicycle Store
  2. Road Cycling

Written by the company

Standert Bicycles is a rider owned performance and urban bike brand from Berlin that is filling the gap between bespoke bicycles and mass production.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

415 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great customer service

Great customer service - already purchased 2 frames from them and both times they went above and beyond to answer questions/concerns. Most recently they even were able to pull a frame that was out of stock and shipped it quickly.

March 18, 2025
Rated 5 out of 5 stars

Great service

Great service and a fun experience. The team helped to pack the bike to transport back on a long haul flight and the bike rides beautifully.

February 22, 2025
Rated 5 out of 5 stars

Pfandfinder 2025 Review

I ordered a Pfandfinder early Dec 2024 and received it by Jan 5 2025. Their customer service team is fantastic, as they answered all my questions and guided me thru the entire process. The bike itself is fabulous too. The ride quality is fantastic and love the color scheme too :)

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

As always, incredible experience. Wonderful customer engagement that makes me proud to be a Standert owner.

December 20, 2024
Rated 5 out of 5 stars

It gave problems but solved better than…

It gave problems but solved better than wished.
Ordered my bike and the frame wasnt in storage any more. Standert offered me a very good solution. Very friendly communication and always searching for a solution. Best customership this year.
Got my bike very fast and always a update in which state the order is. Bike was packaged very good and looks and feels in real life better than the website showed this on.
At least five stars!

November 22, 2024
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Reply from Standert Bicycles

Hi Patrick!
Thanks for the review in detail.

Rated 5 out of 5 stars

Gorgeous bike

Gorgeous bike, great sensations on the road.... Can't wait for the next ride. Don't be fooled by the weight, this thing moves!!

November 19, 2024
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Reply from Standert Bicycles

Hi George!
Glad to hear your appreciation!
Enjoy your ride.

Rated 5 out of 5 stars

Wonderful frame,great ride.

This is my first Standert frame,but certainly not the last,i am impressed by the workmanship and the quality of the ride.

October 22, 2024
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Reply from Standert Bicycles

Hello Razvan!
Enjoy your bike and rides!

Rated 5 out of 5 stars

Very helpfull customer service

thanks to advice me, to delete the order for 2 bottom bracket tools, because there was already one included with the Bottom Bracket order. Also refund to the Creditcard worked in time.
Thanks very much for this Very good Client Service.

August 19, 2024
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Reply from Standert Bicycles

Hi Stefan!
Thanks for the review.

Rated 5 out of 5 stars

Perfect Bike (Kreissäge RS Team)

Perfect Bike, Perfect service, thanks Max and Julia!
Really happy with everything and the Kreissäge RS.

July 24, 2024
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Reply from Standert Bicycles

Hello Lukas!
Thanks for the review, really appreciated.
Enjoy your ride!

Rated 4 out of 5 stars

Stunning beautiful bikes & Awesome people

I don't normally write reviews but there's always a first time I guess.

You get well-designed, super high-quality bikes where you can feel how much work and love the people at Standert have put into it. In addition, the customer service is excellent and as a customer you are very well taken care of and involved as you receive status updates on your order, which only increases the anticipation.

And honestly,everytime I see or ride my new Kreissäge RS it's Just Love <3

I would really like to give 5 stars but I had a few issues with the Shipping provider TNT Express which detracted a little from the overall shopping experience.

July 22, 2024
Standert Bicycles logo

Reply from Standert Bicycles

Hi Lukas!
Thanks for the review, appreciated.
Have a great day!

Rated 5 out of 5 stars

Great bikes, great products, great team. Thanks guys!

My Standert number ?? lost count :-)
This Kreissage RS combined with my FFWD RAW44 wheels is magic. Really! Perfect for crit racing, the geometry feels like a custom bike to me. Standert's service has been and continues to be sublime.

April 18, 2024
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Reply from Standert Bicycles

Hello Jasper!
We had a nice time at the office reading your review.
Enjoy your rides!

Rated 3 out of 5 stars

Expensive

I am happy with my Kreissäge RS. It looks very good and the quality makes a good impression, as far as I can tell.
However, the delivery times are very long and the price for an aluminium frame is a bit steep.

March 19, 2024
Unprompted review
Standert Bicycles logo

Reply from Standert Bicycles

Hello there!

Good to hear that you are happy with your order so far. There are multiple reason for longer delivery times. One of them being the fact that every frame is hand made and hand painted. That in itself slows down the production as we want to guarantee a high quality. Another reason is that every frame is inspected and prepared by our in-house mechanics. Being a relatively small team with a rather big order volume we are doing as best as we can to ship out every order in time. With holidays and sick leaves a small delay can happen which we apology for.

We hope that you enjoy your bike and it will last you a long time.

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