The office staff are amazing and very helpful, but the management and engineers who attend the site are a different matter. We received misleading information about the call-out price and whether w... See more
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Just had our analogue alarm system upgraded to digital. The engineer turned up on time and was very polite, organised and efficient. We have been customers of BWS security for well over twenty five... See more
Just to confirm that Glen was here this morning and has sorted the problems out. I have to say that he was most impressive and knowledgeable and gave me huge confidence that he knew his stuff, Pleas... See more
Company replied
Ok for initial fitting but non-existent ongoing support. I have been contacting them for over six-months to get my CCTV back up and running and I am constantly ignored.
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Alarm problem
After having a problem with our alarm we received very quick and efficient service.

Reply from Standfast Security
30 years and still loving Standfast!
We have been with Standfast security for over 30 years, seeing the company hand down from father to son. They have always been attentive, on the ball and faultless in providing swift efficient service at all times.
10/10 every time.

Reply from Standfast Security
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