Stanton Optical - Columbia (East Forest Plaza) Reviews 

41
TrustScore 4 out of 5

4.1

5400 Forest Dr, Suite B, 29206 Columbia, SC, US


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Rated 5 out of 5 stars

This was my first ever prescription eye ware (glasses) and my 79 year old eyes required extra attention and the staff at Stanton delivered, thank you

Company replied

Rated 2 out of 5 stars

I feel I should have been informed that those types of transition lenses do not work inside a vehicle. I specifically mentioned that I needed them for driving. I spent a significant amount of money on... See more

Company replied

Rated 5 out of 5 stars

Good experience. Never had a virtual eye exam before. Only thing is that I was not told before going back that it would virtual. Also not the best selection of glasses. Limited large frames for women... See more

Rated 5 out of 5 stars

Great customer service and it's nice to be able to have some new glasses after my previous ones failed to help me see as good. Staff was great and therefore my experience was great.

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 5400 Forest Dr, Suite B, 29206, Columbia, SC, United States

  • 8032829006
Promotion box for Stanton Optical - Columbia (East Forest Plaza)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

41 reviews

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4.1

All reviews

(41)

17,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, amazing staff , very kind took the time to make sure i liked my glasses; loved the whole process.

April 17, 2026
Rated 1 out of 5 stars

Canceled my appointment as I was…

Canceled my appointment as I was driving there. 15 minutes before. I tried to give this place another chance and this is the second time Ive tried to get an exam through them, they’ve cancelled, and I always just end up going somewhere else.

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Doctor on a screen, impersonal, and rushed.

I was not told beforehand that there would be no in person doctor, instead the doctor was on a screen. It felt very impersonal and the doctor barely even looked at me and I felt rushed during the exam. I told them I had a floater and they didn’t give me any info on it, even if it was something to be worried about or not. Their frames are outrageously expensive for how they look and they can’t even fit frames to your face, mine still slide down after they adjusted them. Just an overall bad, impersonal experience and do not recommend them for an exam or glasses.

March 31, 2026
Rated 5 out of 5 stars

Stanton Optical on East Forest Plaza in…

Stanton Optical on East Forest Plaza in Columbia, Sc is one of the best eye glasses place I’ve ever went to. I and my kids get our glasses from there. The staffs were all nice, respectful, and cared for your needs. One of the ladies there I wish I remembered her name is AMAZING! She helped pick out my glasses and they look amazing on me! I ABSOLUTELY love love love my new pair of glasses! I appreciate the friendly and clean environment and I highly recommend going there if you’re in need of glasses or eye contacts.

April 14, 2026
Rated 5 out of 5 stars

Good experience

Good experience. Never had a virtual eye exam before. Only thing is that I was not told before going back that it would virtual. Also not the best selection of glasses. Limited large frames for women and the maybe 2 frames that were large, were very pricey. Better selection needed.

March 18, 2026
Rated 5 out of 5 stars

Everyone was fantastic

Everyone was fantastic, especially the tech, I forgot her name on 3/14/26. She was blonde. They are flexible and friendly and professional. Very fast service. Can't rave enough about staff, give em all raises

March 14, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Kiemon! We’re thrilled to hear you had such a positive experience with our team! It’s wonderful that our staff were flexible, friendly, and professional, and that you received fast service. Thank you for your kind words!

Rated 5 out of 5 stars

Nice people fast service great quality

Nice people fast service great quality

March 3, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello James! Thank you for your review! We're glad you experienced friendly service, quick assistance, and great quality. We appreciate your support!

Rated 5 out of 5 stars

Glasses came back sooner than expected

Glasses came back sooner than expected

March 3, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Bryan! Thank you for your feedback! We're glad to hear your glasses arrived sooner than expected. We appreciate your support!

Rated 5 out of 5 stars

Friendly staff

Friendly staff

February 27, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Lisa, Thank you for your feedback! We’re glad to hear our staff made your visit friendly and welcoming. We look forward to seeing you again!

Rated 1 out of 5 stars

Not good…unfortunately

Not good…unfortunately Eyes are still irritated from the prescribed contacts from the rudest optometrist. She did not make me feel welcomed, heard or comfortable. She interrupted me, she made my appointment very tense like I was not telling the truth about what I was not seeing in eye exam. I want to see like a regular person…why would I not be truthful! Contacts came in 2days and I already knew from the exam and not being heard…I knew contacts were not going to be right. They were too big for my eyes, scratched my eyes and the prescription was off. The office was clean and the front lady at the counter was helpful and knowledgeable. Also the lady who did the viewing of my eyes was nice. Don’t want to go back but I need and want to see. Hopefully follow-up with another optometrist is better. If not, I will not waste my money or time again.

February 20, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello, we’re truly sorry to hear how uncomfortable and disappointing this visit was for you. An eye exam should always feel respectful, supportive, and centered around your concerns. You deserve to feel heard and taken seriously, especially when you’re explaining what you are—or are not—seeing. Thank you for bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. We really appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service, great employees, very attentive to customers needs.

February 24, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Kamal! We’re thrilled to hear you received great service and found our team attentive to your needs. We appreciate your feedback!

Rated 5 out of 5 stars

Very Professional and friendly

I appreciate the warm welcome and the assistance. The staffs are very friendly.

February 23, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Marilyn! We’re glad you felt welcomed and that our team was friendly and helpful. We truly appreciate your feedback!

Rated 5 out of 5 stars

Great service

Great service, great knowledge, great products.

February 20, 2026
Stanton Optical - Columbia (East Forest Plaza) logo

Reply from Stanton Optical - Columbia (East Forest Plaza)

Hello Patrick! We’re thrilled to hear that you experienced great service, knowledge, and products. We look forward to seeing you again!

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