What made this sucha memorable experience is Gracie( manager). She was sweet, informative, so helpful on explaining the different kinds of optical options..being honest on how the frames look on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff who conducted the eye exam were very kind and helpful. However, the staff member responsible for processing payments and assisting with selecting my glasses appeared to be rushed and bothere... See more
Company replied
Mariah was so great polite and explained each and every step of my appt.. Great communication skills customer service! And not only her but all the other staff as well!
Company replied
I forgot her name, but she’s a Manager of the location I always go too on Sunland Park. She really worked with me on my new pairs of what I needed (one pair of my prescription and the pair transition... See more
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
725 Sunland Park Dr, #225, 79912, El Paso, TX, United States
- (915) 277-0058
Two Pairs for $79 + Free Eye Exam
3.9
Great
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My frames were cracked when I received…
My frames were cracked when I received them. But they caught it and are going to replace them asap
May 25, 2026
Reply from Stanton Optical - El Paso (Sunland)
Hello Ghishlaine! We’re sorry to hear your frames arrived damaged, but we’re glad our team was able to identify the issue and arrange a replacement for you right away. We appreciate your patience and understanding as we work to get this resolved quickly.
Good experience
May 25, 2026
I was there yesterdaY to pick up my contacts
I was there yesterdaY to pick up my contacts and the girl at the front told me there was 2 people ahead of me. The 2 people ahead of me were there to purchase glasses or contacts and had already been there before me. She could have just given me my contacts and I would be on my way instead of making me wait until she was done. Thankfully the girl in the back doing the eye exams came out and helped me, if not I would have waited forever.
May 24, 2026
Reply from Stanton Optical - El Paso (Sunland)
Hello Jessica. We apologize for the frustration and wait you experienced while trying to pick up your contacts. This is not the level of service we strive to provide. We're glad that another team member was able to assist you, and we have escalated this internally to improve our process and ensure better service in the future. Thank you for your feedback.
Had an appt and still had to wait a…
Had an appt and still had to wait a long time. Never got to see a doctor. I have insurance which they accepted and they still tried to charge me full price, until I asked them why it was so much when I had insurance, to which they gave me a new price which was significantly lower than what I was quoted to begin with. The assistant said I had dry eyes and the dr would talk to me about it and not once did I even speak to him. Won’t be back here again.
May 23, 2026
Reply from Stanton Optical - El Paso (Sunland)
Hello Yvette. We’re very sorry to hear about your experience and sincerely apologize for the long wait despite your appointment, the confusion regarding your insurance pricing, and the lack of communication regarding your exam findings. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Bad costumer service
Bad costumer service! The girls are rude even when asking simple questions.
May 15, 2026
Reply from Stanton Optical - El Paso (Sunland)
Hello Nallely, we’re sorry to hear that your experience with our customer service did not meet your expectations. We understand how important it is to feel welcomed and treated with respect when asking questions during your visit. This isn’t the level of service we aim to provide, and we truly appreciate you taking the time to bring this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you again for your valuable feedback.
Gracie was very helpful adjusting my…
Gracie was very helpful adjusting my new glasses and offering any future assistance
May 6, 2026
You change my lens that need to change
You change my lens that need to change, and Im grateful for this
April 5, 2026
I forgot her name
I forgot her name, but she’s a Manager of the location I always go too on Sunland Park. She really worked with me on my new pairs of what I needed (one pair of my prescription and the pair transition glasses, she gave me an awesome deal I couldn’t walk away from this past Friday. Forgive me for forgetting her name.
May 1, 2026
Took months to get my contacts
Took months to get my contacts. I’d call and call center said they would give the office the message. Either they never got it, or never called me back. I had to show up in person. Then they said if I ordered the phone, they wouldn’t have taken insurance which sounds like nonsense. The visit was weird- when I had questions they said I’d have to make a different appointment to actually speak to a doctor - more nonsense. There was one person who was helpful.
April 30, 2026
Absolutely worst experience I’ve had…
Absolutely worst experience I’ve had from start to finish. I have contacted the “supervisor department” have yet to hear back from anyone.
April 10, 2026
Customer service from Ms Griselda
Customer service from Ms Griselda
She is the best 110 % manager there. I was treated kindly when I picked up my glasses . She made us feel comfortable. We would definitely recommend family and friends to Stanton optical on Sunland Park. Thank you ms.griselda the manager.
April 17, 2026
I had an incorrect eye exam
I had an incorrect eye exam, so my glasses prescription was wrong. Luckily, they recognized the error and gave me another exam, and everything was fine. I just had to wait a long time to get the correct glasses.
March 25, 2026
I came in expecting for my eye exam to…
I came in expecting for my eye exam to be covered, and I ended up paying out of pocket cost. This was an inconvenience, as I was expecting this to be covered by my insurance, which I was told by one of the employees could in fact be used,
March 17, 2026
I reviewed this location 1 star before…
I reviewed this location 1 star before and I’m reviewing it 1 star again, the first time I gave a bad review because of customer service and Cynthia must have gotten a talking to because this time when I went in she made sure to let me know that the manager was supposed to call me from the first review, and that talking to went over her head she was rude as ever, so rude I returned my $1,000 worth of glasses and I will never step foot in another Stanton Optical again, besides that Stanton couldn’t get my order right
March 22, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.