Good deal free eye exam and two pairs of eyeglasses. Received first pair same day in 30 minutes after exam. Cute frames selection. Awaiting second pair to be made next week because specific lens suppl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Employee put me on hold for 10 minutes. She claims that she forgets that I was on hold. She doesn't listen as she asked me three times to repeat myself after I gave her the glasses order number and my... See more
Company replied
There was no long wait time, I was taken care of very professionally. The eyewear that I selected was awesome. The prices were affordable. Very pleased with the entire experience. Mr. Brandon, was ve... See more
Company replied
Had a very friendly , upbeat welcome as soon as I walked in! Great vibes! I had just come from another optometrist (2 mistakes , 3 months later & a refund) & was immediately seen. A new eye exam foun... See more
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
790 Skymarks Dr, #107, 32218, Jacksonville, FL, United States
- 9043852922
Two Pairs for $79 + Free Eye Exam
4.1
Great
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The glasses that I purchased I can't…
The glasses that I purchased I can't see out of them
August 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Absolutely terrible experience from start to finish.
If you are looking for actual, professional eye care, go somewhere else.
First off, they do not disclose upfront that there is no certified optometrist physically in the building. Instead, they put you through a "virtual doctor" setup via video screen. The whole process felt rushed and impersonal, and the results proved it: they completely botched my initial prescription.
I had to waste my time going back for a second exam just to get a corrected prescription. After dealing with the headache of multiple visits, I finally received my glasses, only to find they were physically damaged and noticeably bent right out of the packaging. When I brought them back to be resolved, instead of replacing the defective pair, staff simply tried to bend the frames back into shape by hand. They still fit unevenly and feel weird.
Between the virtual exam shortcuts, inaccurate prescriptions, poor product quality, and lazy fixes, this location is completely unreliable. Save your time, money, and eyesight, find an established, in-person practice instead.
July 2, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Jose, we're sorry that your experience didn’t meet your expectations. We understand your concerns about the exam process, prescription accuracy, and the condition of your glasses when they arrived. Please know that all prescriptions are reviewed and signed by licensed doctors, and we strive to offer a wide variety of frames at competitive prices. We’ve escalated your situation for further review so we can address your concerns. Thank you for your valuable feedback.
I was notified that a portion of my…
I was notified that a portion of my order was ready for pick up. Upon arrival I was greeted by a representative from the back of the store. After trying on the new glasses one of the pairs were not correct prescription. I advised that the glasses in question appear to have loose arms on both sides of the glasses, was kind of blown off. Whoever was on the iPad, ophthalmologist I presume, said they would remake the glasses that were incorrect. When I asked the representative if they could change the glasses due to the arms loose and once again, kind of blown off. I left with two pairs of glasses. One of the pairs of glasses was to have transitions lenses and they don’t change at all. The pair of transitions glasses also have loose arms. There has been nothing of quality presented…. I certainly didn’t expect this.
August 15, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Nora. We’re sorry to hear about your experience and that your glasses aren't working as expected. his is not the level of quality, service, or support we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Brandon helped me pick out the second…
Brandon helped me pick out the second pair. When the two pairs of glasses were ready he adjusted the fit of the black pair that was tilted.
August 11, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Mark! We’re glad to hear Brandon helped you choose your second pair and made sure your black frames were properly adjusted for a comfortable, even fit. We truly appreciate your kind words and will be sure to share your recognition with Brandon!
Employee put me on hold for 10 minutes
Employee put me on hold for 10 minutes. She claims that she forgets that I was on hold. She doesn't listen as she asked me three times to repeat myself after I gave her the glasses order number and my phone number. I ended calling the corporate office for help. I ordered the eyeglasses on July 28 and on August 6 I was trying to find out when will I received it.
August 7, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello David. We’re sorry you were placed on hold for so long, had to repeat your information multiple times, and ultimately needed to contact the corporate office for assistance. This is not the level of service or communication we aim to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Glasses deal, same day, await other
Good deal free eye exam and two pairs of eyeglasses. Received first pair same day in 30 minutes after exam. Cute frames selection. Awaiting second pair to be made next week because specific lens supplies ran low and weren't on hand in store, thus need to be shipped to complete. Quick process to get functional enough eyeglasses.
August 6, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Lessie, We're glad you found the deal, frame selection, and quick service to be a great value. We're especially happy you were able to receive your first pair the same day in just 30 minutes. We appreciate your patience while the special lenses for your second pair are being shipped, and we're grateful you chose Stanton Optical!
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi Victor! We are thrilled to hear that you experienced great customer service and found the process to be quick and easy. We truly appreciate your support and look forward to seeing you again!
This was my first time visiting Stanton Optical. I was pleasantly surprised, the technician who waited on me was professional, polite and courteous. Mr. Brandon was knowledgeable, very helpful.
There was no long wait time, I was taken care of very professionally. The eyewear that I selected was awesome. The prices were affordable. Very pleased with the entire experience. Mr. Brandon, was very helpful and knowledgeable. I've been to a lot of places and never received this great service. Thank You!
July 31, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Edwina! We’re glad to hear your visit was quick, professional, and that Brandon provided helpful and knowledgeable service. We’re happy you found great eyewear at an affordable price and truly appreciate your kind words!
Amazing experience
My children and I had a wonderful experience everyone was very helpful professional and we where able to pick out some very nice designer frames💚😊
July 29, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi William! We're thrilled to hear you and your children had such a wonderful experience with our team. We're glad our staff provided helpful, professional service and helped you find some great designer frames you love. We truly appreciate your kind words and look forward to serving your family again!
Let’s be clear glasses great so far
Let’s be clear glasses great so far. They got my glasses on July 15th and on July 21st manager states still not here. I called customer service and they stated your glasses were delivered already. I also never got my military discount either. The lady that gave me my glasses was pretty good by the way customer service was awful and rude
July 22, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Heidi, we're delighted to hear that you’re happy with your glasses and had a positive experience with the team member during pickup. We’re sorry for any confusion regarding your order status, your military discount, and your experience with customer service. Most of our special offers can’t be combined with insurance and other discounts, but we understand how this can be frustrating. We’ll be escalating your concerns internally to ensure they’re thoroughly reviewed. We really appreciate your feedback and the opportunity to improve.
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Jennifer, Thank you for your wonderful review! We're so glad to hear our team was patient, kind, and supportive throughout your visit. Providing a caring experience for our patients is important to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!
For one they offer me a deal of 139.00…
For one they offer me a deal of 139.00 for two pair of glasses eye exam free I went out the door paying close to 329.00 for my glasses I got these glasses but I will be going somewhere else from now on . I wrote a complaint about they message me then they blocked it so I couldn’t message back . Because I will be letting people to be aware of whatever they charge you for . I’m still trying to get use to my new glasses . Because I’m giving them some time to get use to because I don’t even want brother going into that place again that’s how unhappy about them . They could’ve let me know ahead of time of extra charges from the 139.00 I was quoted. And when they message me they said my phone number wasn’t on file that’s another funny thing seeing my phone number right on my receipt.
June 30, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Barbara, we're sorry to hear about your experience and understand your frustration regarding the difference between the expected cost and the final amount paid. We know how important it is for pricing, available options, and any additional charges to be clearly explained before making a purchase decision. Please keep in mind that depending on your prescription, product selection, and any additional upgrades, the package can vary. We appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to better serve you in the future.
Best in the city
Quick got my glasses and vision exam within a hour . Also I only paid 79.00$ exactly for two pairs & an exam . Couldn’t ask for better service thank you .
July 15, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi James. Thank you for your wonderful review! We're so glad you had a quick and convenient experience and that our team was able to provide your exam and glasses in a timely manner. We truly appreciate your kind words and are happy to hear you enjoyed your visit. We look forward to seeing you again!
I had great service with only one lady…
I had great service with only one lady in there working she stayed very friendly and up beat we need more people like her.
June 26, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi Peggy. Thank you for your wonderful review! We're glad to hear our team member provided friendly and upbeat service, even while managing a busy environment. We truly appreciate your kind words and recognition of her dedication. We look forward to serving you again!
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi Mildred. Thank you for your review! We're delighted to hear that everyone was nice and courteous during your visit. Providing a welcoming and positive experience is important to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again! 😊
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hi Vincent. Thank you so much! We’re thrilled to hear you’re happy with your experience. Your support means a lot to us, and we appreciate the opportunity to help with your vision needs. We look forward to seeing you again! 😊
The staff was helpful and efficient.
June 22, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Vickie. Thank you for your kind words! We’re glad to hear you found our team helpful and efficient—it truly means a lot to us. We appreciate your support and look forward to helping you again!
it was quick and easy
it was quick and easy, great experience.
Brandon was phenomenal i think if brandon didn't take care of me i wouldn't have chosen stanton.
June 21, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Jacob. Thank you so much for your great feedback! We’re thrilled to hear your experience was quick and easy, and that Brandon made such a strong impression—his care and attention truly make a difference. We really appreciate your support and are glad you chose Stanton Optical!
High recommendation
Brandon was very courteous and provided excellent customer service
June 18, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Ann. Thank you for your kind words! We’re so glad Brandon provided courteous and excellent customer service. We truly appreciate your support and look forward to helping you again!
My glasses broke and I needed a quick…
My glasses broke and I needed a quick turnaround on new pair as I was leaving for an extended vacation. The staff was super helpful and helped me find the perfect frames. The glasses came in ahead of schedule, and lenses were perfect. Thanks to the team at River city, I’ll be able to enjoy my vacation!
June 2, 2026
Reply from Stanton Optical - Jacksonville (River City Marketplace)
Hello Eugenia, Thank you for your wonderful review! We’re so glad our River City team was able to help you quickly find the perfect frames and get your glasses ready ahead of schedule. It’s great to hear everything worked out perfectly for your vacation. We truly appreciate your support and hope you had an amazing trip!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.