My eye exam was really good. The optician took her time with me and did not mind having to repeat "is 1 or 2 better" several times. The last 3 eye glass prescriptions (not at Stanton & costing a lot... See more
Company replied
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My eye exam was really good. The optician took her time with me and did not mind having to repeat "is 1 or 2 better" several times. The last 3 eye glass prescriptions (not at Stanton & costing a lot... See more
Company replied
Helpful, friendly staff gave clear directions and set expectations. Their selection of frames helped me choose an appropriate one. When I received my glasses, I felt something wasn't quite right, an... See more
Company replied
Can’t say enough great things about this place. I think I have worked with all the employees one time or another.they are all extremely accommodating. Definitely give them a try.
Company replied
Telemedicine exam was not a pleasant experience and produced an ok but possibly over corrected contact fit. When I questioned the distortion in the glasses lenses my concerns were dismissed. My 20 y... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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11689 Parkside Dr, 37934, Farragut, TN, United States

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I was lied to when I walked through the door. I was told that there was a promotion that would “save” me $150 dollars. Turns out it was a rebate and they never explained how to get the rebate. I had to ask no less than 3 times how to get the rebate and was told “oh it’s just a gift card”. When I came back to get my contacts after paying $240, I had to ask again about the rebate and was given a QR code where I had to create an account, scan my receipt, take a photo of the products I bought, and after all of that, the website said I have to physically mail my receipt to some company in Michigan. It was 100% a scam from Stanton Optical from the moment I walked in the door. I would NOT have purchased my contacts from them if I knew this was going to be such a hassle, but I was told it was easy and would “save me money”. They SHOULD NOT be lying to people and scamming customers out of money. I will never be returning here and will tell anyone not to come here for service.

Reply from Stanton Optical - Knoxville (Farragut)
So easy. Picked out my 2 pair of frames, was measured and then got price. Two weeks later, I went in to pick them up. That took less than 10 minutes. They both fit great and I COULD SEE! Yippee!
I can’t see any better out of these glasses than I did my old ones. Also I feel like I got scammed with the high price.

Reply from Stanton Optical - Knoxville (Farragut)
I had a great experience at Stanton Optical. From the moment I walked in, the staff was welcoming, professional, and attentive. They took the time to explain the exam process clearly and made sure I was comfortable throughout.
The eye exam itself was efficient but thorough, and I appreciated how the doctor answered all my questions without rushing. The selection of frames was impressive, with plenty of styles and price options to choose from. The staff also helped me find a pair that fit both my face and budget.
What stood out most was how smooth the entire process was—from check-in to picking out glasses. Everything felt organized and customer-focused. I’d definitely recommend Stanton Optical to anyone looking for quality eye care and a hassle-free experience.
All of the employees at your location in Farragut are very nice and very knowledgeable
Great customer service and great prices. I've recommended Stanton several times since I got my two pairs of glasses 🤓
Amber was the best help! Gave honest advice on the best choice for lenses and got us the best deal since our insurance was out of network! Definitely going back.
I would prefer a doctor to be onsite to wxam and explain what condition my eyes are in !
Telemedicine exam was not a pleasant experience and produced an ok but possibly over corrected contact fit. When I questioned the distortion in the glasses lenses my concerns were dismissed. My 20 year old glasses provide usable vision looking side to side but these new lenses are only in focus when looking straight ahead. GO SOME WHERE ELSE if you actually need vision correction.
They were real friendly. I acted a little nonchalant when getting my contacts, that I would have to pickup for maybe $175 for 2 boxes. I just wondered would they ever contact me, that they had them in their store, once they received them??
Staff is friendly, knowledgeable, and helpful. Wouldn't go anywhere else!!!
They were very friendly and fast with service and the glasses were ready that day
The agent I worked with is, and always has been the most thoughtful and knowledgeable associate ever.
AMBER IS FANTASTIC SHE REALLY DID ABOVE AND BEYOND HELPING GET THE RIGHT GLASSES FIR ME
When I ordered my glasses they told me in the office that they would have one pair ready within 40 minutes. They called me about 20 minutes later to tell me they needed to be send them out and it would be about 2 weeks. I ordered 2 pairs. I called one day to see if my glasses were ready and sure enough they were just seating there and no one called me or texted me to inform me that there were there. When I went to pick them up I could not see to read with them. I took my glasses back to my eye dr and they told me that you guys did not add the sync for reading at the bottom. It usually has a water mark that tells.
Turns out you guys do do that service. When I placed my order I asked over and over again about the instructions on the prescription for Hoya that specifies Sync III, and I was told that you guys do that. It took another 30 minute trip to come back to return the glasses and get a refund.
Today the girl at the front desk had her legs up on the counter when I walked out and I said thank you and she never responded/acknowledge me back.
Very disappointed!

Reply from Stanton Optical - Knoxville (Farragut)
bifocal is too far down on the lens and I have to tilt my head up to read

Reply from Stanton Optical - Knoxville (Farragut)
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