Stanton Optical - Knoxville (Farragut) Reviews 

55
TrustScore 4.5 out of 5

4.3

11689 Parkside Dr, 37934 Farragut, TN, US


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Rated 5 out of 5 stars

My eye exam was really good. The optician took her time with me and did not mind having to repeat "is 1 or 2 better" several times. The last 3 eye glass prescriptions (not at Stanton & costing a lot... See more

Company replied

Rated 5 out of 5 stars

Helpful, friendly staff gave clear directions and set expectations. Their selection of frames helped me choose an appropriate one. When I received my glasses, I felt something wasn't quite right, an... See more

Company replied

Rated 5 out of 5 stars

Can’t say enough great things about this place. I think I have worked with all the employees one time or another.they are all extremely accommodating. Definitely give them a try.

Company replied

Rated 1 out of 5 stars

Telemedicine exam was not a pleasant experience and produced an ok but possibly over corrected contact fit. When I questioned the distortion in the glasses lenses my concerns were dismissed. My 20 y... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (Farragut)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.3

All reviews

(55)

16,516 reviews in the last 12 months

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Rated 1 out of 5 stars

I was lied to when I walked through the…

I was lied to when I walked through the door. I was told that there was a promotion that would “save” me $150 dollars. Turns out it was a rebate and they never explained how to get the rebate. I had to ask no less than 3 times how to get the rebate and was told “oh it’s just a gift card”. When I came back to get my contacts after paying $240, I had to ask again about the rebate and was given a QR code where I had to create an account, scan my receipt, take a photo of the products I bought, and after all of that, the website said I have to physically mail my receipt to some company in Michigan. It was 100% a scam from Stanton Optical from the moment I walked in the door. I would NOT have purchased my contacts from them if I knew this was going to be such a hassle, but I was told it was easy and would “save me money”. They SHOULD NOT be lying to people and scamming customers out of money. I will never be returning here and will tell anyone not to come here for service.

May 6, 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Savannah. We’re very sorry to hear about your experience and sincerely apologize for the frustration and confusion caused by the rebate process and the lack of clear communication regarding the promotion during your visit. Our goal is to provide transparent information regarding promotions and pricing, and we regret that this was not your experience. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

So easy

So easy. Picked out my 2 pair of frames, was measured and then got price. Two weeks later, I went in to pick them up. That took less than 10 minutes. They both fit great and I COULD SEE! Yippee!

May 6, 2026
Rated 1 out of 5 stars

I can’t see any better out of these…

I can’t see any better out of these glasses than I did my old ones. Also I feel like I got scammed with the high price.

May 4, 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Norma. We’re very sorry to hear about your experience and sincerely apologize that your new glasses have not provided the improvement in vision you expected and that you were disappointed with the overall cost. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I had a great experience at Stanton…

I had a great experience at Stanton Optical. From the moment I walked in, the staff was welcoming, professional, and attentive. They took the time to explain the exam process clearly and made sure I was comfortable throughout.

The eye exam itself was efficient but thorough, and I appreciated how the doctor answered all my questions without rushing. The selection of frames was impressive, with plenty of styles and price options to choose from. The staff also helped me find a pair that fit both my face and budget.

What stood out most was how smooth the entire process was—from check-in to picking out glasses. Everything felt organized and customer-focused. I’d definitely recommend Stanton Optical to anyone looking for quality eye care and a hassle-free experience.

April 28, 2026
Rated 5 out of 5 stars

Amber was the best help

Amber was the best help! Gave honest advice on the best choice for lenses and got us the best deal since our insurance was out of network! Definitely going back.

April 28, 2026
Rated 1 out of 5 stars

Very disappointing

Telemedicine exam was not a pleasant experience and produced an ok but possibly over corrected contact fit. When I questioned the distortion in the glasses lenses my concerns were dismissed. My 20 year old glasses provide usable vision looking side to side but these new lenses are only in focus when looking straight ahead. GO SOME WHERE ELSE if you actually need vision correction.

April 7, 2026
Rated 5 out of 5 stars

They were real friendly

They were real friendly. I acted a little nonchalant when getting my contacts, that I would have to pickup for maybe $175 for 2 boxes. I just wondered would they ever contact me, that they had them in their store, once they received them??

March 18, 2026
Rated 1 out of 5 stars

When I ordered my glasses they told me…

When I ordered my glasses they told me in the office that they would have one pair ready within 40 minutes. They called me about 20 minutes later to tell me they needed to be send them out and it would be about 2 weeks. I ordered 2 pairs. I called one day to see if my glasses were ready and sure enough they were just seating there and no one called me or texted me to inform me that there were there. When I went to pick them up I could not see to read with them. I took my glasses back to my eye dr and they told me that you guys did not add the sync for reading at the bottom. It usually has a water mark that tells.
Turns out you guys do do that service. When I placed my order I asked over and over again about the instructions on the prescription for Hoya that specifies Sync III, and I was told that you guys do that. It took another 30 minute trip to come back to return the glasses and get a refund.
Today the girl at the front desk had her legs up on the counter when I walked out and I said thank you and she never responded/acknowledge me back.
Very disappointed!

March 28, 2026
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Reply from Stanton Optical - Knoxville (Farragut)

Hello Daniela, we’re sorry to hear about the concerns with your order, the delay in communication, and the issues with your lenses. We understand how important it is for your glasses to be made according to your prescription and for updates to be communicated clearly. We also recognize how these interactions have impacted your overall experience. Thank you for bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 2 out of 5 stars

bifocal is too far down on the lens and…

bifocal is too far down on the lens and I have to tilt my head up to read

March 14, 2026
Stanton Optical - Knoxville (Farragut) logo

Reply from Stanton Optical - Knoxville (Farragut)

Hello Bill, we're sorry to hear about the difficulty you're having with your lenses. We understand how uncomfortable it can be when the bifocal portion isn't positioned correctly, and you have to adjust your head to see clearly. Thank you for bringing this to our attention. We'll escalate this internally to ensure it's thoroughly reviewed. We really appreciate your feedback.

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