Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more
Company replied
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Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more
Company replied
No matter which Stanton Optical I go in, it feels like it's being run by teenagers. I'm sorry, but there is no sense of ownership. Staff are not very inspired or creative about solutions. It's like... See more
Company replied
Staff seemed knowledgeable and were very personable and professional. Didn't have my prescription in house so had to be ordered but came in much faster than I expected. Great job overall.
Company replied
Every staff member went above and beyond seeing to my comfort, care and needs. I wish more health/medical establishments would be inclined to do likewise!
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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4501 Chapman Hwy, 37920, Knoxville, TN, United States

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Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous selection of frames.

Reply from Stanton Optical - Knoxville (South)
Jamie and Jeff were great. Very kind staff and I was in and out each time. Love my new glasses!

Reply from Stanton Optical - Knoxville (South)
All of the staff was so friendly, kind, and helpful! Store was also very clean and tidy.

Reply from Stanton Optical - Knoxville (South)
Everyone was so very professional and they cared about my finances.

Reply from Stanton Optical - Knoxville (South)
The staff was wonderful and went far above and beyond to help me and my wife. We ended up purchasing 5 pairs of glasses, and they are all wonderful. Great value and wonderful experience!

Reply from Stanton Optical - Knoxville (South)
Great service friendly people at a reasonable price. Plus I got my glasses in under an hour.

Reply from Stanton Optical - Knoxville (South)
Every staff member went above and beyond seeing to my comfort, care and needs.
I wish more health/medical establishments would be inclined to do likewise!

Reply from Stanton Optical - Knoxville (South)
Staff seemed knowledgeable and were very personable and professional. Didn't have my prescription in house so had to be ordered but came in much faster than I expected. Great job overall.

Reply from Stanton Optical - Knoxville (South)

Reply from Stanton Optical - Knoxville (South)
Chapman highway location is a great store. The staff are amazing. The staff went above and beyond to assist me. They took such care of me, that I will NOT go anywhere else for my eye care needs. They were very professional, kind and understanding. Even with my prescription as bad as my eyesight is, they had to order my glasses, which took a short time to get, they made sure I could see better before I left the store. Unbelievable service. My eyesight is so radical, the difference between my right eye and left eye is off the charts. They made me a pair of glasses that day, just so I could see better upon leaving. It took less than 30 minutes and I had a pair of glasses to help me see until my prescription came in. I highly recommend them to anyone who needs glasses.

Reply from Stanton Optical - Knoxville (South)
I needed glasses the same day as I was traveling and lost my pair. They were very accommodating and took my prescription by fax and completed my order with glasses in hand in less than 30 minutes. They also had a good variety of frames to choose from. It was a great experience!

Reply from Stanton Optical - Knoxville (South)
So grateful for this place when my son lost his glasses while we were on vacation and even better, they were open on a Sunday! They had his prescription that he needed and they were done in 30 min!

Reply from Stanton Optical - Knoxville (South)

Reply from Stanton Optical - Knoxville (South)
Was told over the phone I was getting a years worth contacts for a better price. Paid it showed up and it’s only 6 months at 20$ each pack more. Manager points out I paid 600$ last time. Yeah I got glasses too. Won’t be back he treated me like I was stupid but he didn’t read the receipt

Reply from Stanton Optical - Knoxville (South)
Was told over the phone I was getting a better deal on a years worth of contacts got 6 months for more than I’ve ever paid. Then he tried telling me I’d paid 600$ last time yet I’d bought glasses. Don’t go here they will not be honest with you

Reply from Stanton Optical - Knoxville (South)

Reply from Stanton Optical - Knoxville (South)
The staff were knowledgeable, very helpful, kept me informed about procedures and made the entire process very smoothly accomplished.

Reply from Stanton Optical - Knoxville (South)
I am a returning customer. I am always pleased with the employees at Stanton. I usually get contacts, but this time I also got glasses (first pair since 2020) and they were ready the next morning. See y'all next time😊

Reply from Stanton Optical - Knoxville (South)
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