Stanton Optical - Knoxville (South) Reviews 

104
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TrustScore 4.5 out of 5

4.5

4501 Chapman Hwy, 37920 Knoxville, TN, US

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Rated 5 out of 5 stars

Jeffery Niette went above and beyond to help me and not only made a lifetime customer out me but out of my mother as well! He made my day and made my eye Dr experience very pleasant! Thank you Stanton... See more

Rated 5 out of 5 stars

Jeffrey Is simply the best! He's very knowledgeable professional Very well spoken. He's a pleasure to do business with. Stanton is lucky to have him. Thanks for every thing Jeffery!

Rated 2 out of 5 stars

No matter which Stanton Optical I go in, it feels like it's being run by teenagers. I'm sorry, but there is no sense of ownership. Staff are not very inspired or creative about solutions. It's like... See more

Company replied

Rated 5 out of 5 stars

I came initially wanting contacts. The young lady that did my exam was so sweet and accommodating. The contacts ended up not working out for me. I called to ask if I could switch to glasses, and Jeffe... See more


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (South)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

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4.5

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(104)

21,195 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeffrey

Jeffrey
Is simply the best! He's very knowledgeable professional Very well spoken. He's a pleasure to do business with. Stanton is lucky to have him. Thanks for every thing Jeffery!

October 19, 2026
Rated 1 out of 5 stars

Your agent is rude!

Your agent is rude and obnoxious! I paid for my glasses but have not gone to pick them up. I am afraid I will tell her exactly how I feel and I don’t want to carry that feeling with me.

October 3, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Sharon. We're sorry to hear about your experience. We are committed to providing professional, courteous service and ensuring every patient feels respected, supported, and confident in their care through helpful communication and attentive assistance throughout every interaction with our team. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Jeffery Niette went above and beyond to…

Jeffery Niette went above and beyond to help me and not only made a lifetime customer out me but out of my mother as well! He made my day and made my eye Dr experience very pleasant! Thank you Stanton’s optical and thank you Jeff !

October 9, 2026
Rated 5 out of 5 stars

forgot my glassed

I was out of town and forgot my eyeglasses. They’re able to get me in and get me a new pair of glasses and very quick manner so I can enjoy the rest of my vacation.

September 18, 2026
Rated 5 out of 5 stars

GREAT STAFF

The staff was so friendly. I wasn't sure what to expect because I'd never been to the eye doctor before. They were all so kind and answered all the questions I had. Would highly recommend!

September 28, 2026
Rated 5 out of 5 stars

Great service

All staff were friendly and very helpful. Service was outstanding. Glasses were in done in 15 minutes! Glasses are great and the price was extremely reasonable.

September 9, 2026
Rated 1 out of 5 stars

very very incompetent

went into get a new script for my sunglasses with frames i already had from stanton in IN. that order did not comply with the chosen tint/color, sent back. that initial order was 2 weeks. notified that they were ready again after another 2 weeks, the lenses were cut to small and did not fit the frame. another 2 weeks went by-notified that a 'script' was ready- but it was for a purchase i had already made for 'floaters'. another 2 weeks goes by and now the lense are ready- FINALLY! staff itself need replaced- all they conversed was how inept everyone else is in this store. ya all need a store in sevierville TN!!!!!!!!!!!!!!!!!!!!!!!

August 19, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Suzanne. We apologize for the repeated delays and the issues you encountered with the tint, lens fit, and order information. This experience falls short of the standards of quality, communication, and service we are committed to delivering. We also appreciate your feedback and we will use it to continue improving staff training, order accuracy, communication, and the overall patient experience.

Rated 5 out of 5 stars

Fast and to the point 👉 Great group of…

Fast and to the point 👉 Great group of people !

August 29, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Keith, We’re glad you found the service fast and straightforward and that our team made a great impression. We truly appreciate your support!

Rated 5 out of 5 stars

The staff was awesome

The staff was awesome

August 25, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hi Catherine! We're thrilled to hear that you had an awesome experience with our team. We truly appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great place for eyecare

Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous selection of frames.

August 20, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Paul, We’re so glad to hear you appreciated our honest, transparent approach, knowledgeable team, and wide selection of frames. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Jamie and Jeff were great

Jamie and Jeff were great. Very kind staff and I was in and out each time. Love my new glasses!

August 19, 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello, We’re so glad Jamie and Jeff provided kind, efficient service and that you love your new glasses. We truly appreciate your support!

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