Stanton Optical - Lubbock Reviews 57

TrustScore 4 out of 5

4.1

5031 50th St, #200, 79414 Lubbock, TX, US


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Rated 5 out of 5 stars

On April 10th our appointment at your lubbock location Everyone made us feel at ease and didn't judge us for my disability. My mom was so impressed with our whole experience at your Lubbock store. Fro... See more

Rated 5 out of 5 stars

I had an outstanding experience at Stanton Optical. This isn’t just a five-star visit—it’s truly a 10/10 experience. Ashley, the manager, went above and beyond to make sure I received the best po... See more

Rated 3 out of 5 stars

When I went to pick up my glasses the lady just gave my glasses and walked away. But as she walked away she said if you need some adjustments come back for free adjustments. She did not stand there to... See more

Company replied

Rated 3 out of 5 stars

He could not explain why there was an extra $43 added to my bill after going in for the $79, special eye exam and 2 pairs of glasses. First, he said that it was for extra equipment that they used to t... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Lubbock

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

57 reviews

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Rated 3 out of 5 stars

When I went to pick up my glasses the…

When I went to pick up my glasses the lady just gave my glasses and walked away. But as she walked away she said if you need some adjustments come back for free adjustments. She did not stand there to make sure I didn't need anything. Thats not how I was treated from my previous visits.

May 1, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Kristina. We apologize that the dispensing process did not meet your expectations. This is not the level of service we strive to provide. Thank you for bringing this to our attention. We have shared your feedback with the team to help improve our service and ensure that your future visits meet the high quality you have previously experienced.

Rated 5 out of 5 stars

The entire process was easy !

The entire process was easy !! We were in and out in about an hour and a half! We had to wait for our glasses about a week or so but that was expected! The staff is very professional and nice !!!

April 22, 2026
Rated 5 out of 5 stars

I had the best experience in Stanton in…

I had the best experience in Stanton in Lubbock! Sara was amazing and helpful and answered all my questions. I had the worst experience in Clovis NM Stanton! Sara was able to represent Stanton optical and provide the best experience. Sara should train Clovis NM store for customer service to ensure they are just successful as Lubbock Stanton’s location!! Thank you Sara

April 2, 2026
Rated 1 out of 5 stars

Treated me like an idiot

I had a very frustrating experience with this office regarding my contact lens order. My order included a three-month supply and trial lenses. When my mom picked them up for me, she was given both boxes of the three-month supply, but only a trial lens for one eye. Since the full boxes cannot be returned once opened, the trial lenses are necessary before I can proceed, so she asked for the trial lens for my other eye.

At that point, staff told her that I had already picked it up and refused to provide it. This does not make sense, as I would not have picked up a trial lens for only one eye. The manager repeated the same claim without offering a solution. I later called the office and was told they would contact the company and follow up with me, but it has been about a week with no response or update.

Overall, this situation reflects poor communication and lack of follow-through from both staff and management. It was especially frustrating given that I have different prescriptions for each eye, so receiving only one trial lens is not appropriate. I would recommend confirming all items at pickup and advocating for yourself, as resolving issues afterward may be difficult. I do want to note that I have not had any issues with the eye exam itself, only with the customer service related to ordering contacts.

April 8, 2026

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