Stanton Optical - Lubbock Reviews 57

TrustScore 4 out of 5

4.1

5031 50th St, #200, 79414 Lubbock, TX, US


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Rated 5 out of 5 stars

On April 10th our appointment at your lubbock location Everyone made us feel at ease and didn't judge us for my disability. My mom was so impressed with our whole experience at your Lubbock store. Fro... See more

Rated 5 out of 5 stars

I had an outstanding experience at Stanton Optical. This isn’t just a five-star visit—it’s truly a 10/10 experience. Ashley, the manager, went above and beyond to make sure I received the best po... See more

Rated 3 out of 5 stars

When I went to pick up my glasses the lady just gave my glasses and walked away. But as she walked away she said if you need some adjustments come back for free adjustments. She did not stand there to... See more

Company replied

Rated 3 out of 5 stars

He could not explain why there was an extra $43 added to my bill after going in for the $79, special eye exam and 2 pairs of glasses. First, he said that it was for extra equipment that they used to t... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Lubbock

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

57 reviews

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Rated 5 out of 5 stars

Carrie was a big help.

Carrie was a big help.
She got my computer glasses finished within an hour, right at the end of Stanton's business day. I was able to see clearly the next morning in my Zoom meeting.
My progressive lenses will take a week or two to be made, but that's okay. And while the frame selection in the budget range was limited, I was able to find acceptable frames for both pairs.

March 11, 2026
Rated 5 out of 5 stars

Representative at Stanton optical took…

Representative at Stanton optical took care of me and answered all of my questions were very nice and had great customer service skills

February 20, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Ida! We’re glad our team provided great customer service, answered all your questions, and made your visit a positive experience!

Rated 1 out of 5 stars

terrible

every single time i come to stanton, something goes wrong. this time they did not even put my order in after they said they would and ive have 2 month old contacts in my eyes because they can't get it right. that is just one of many things that have happened here. i dont know why i honestly keep coming back, hoping they'd do better. oh and a lot of the staff always have some kind of mood problem.

February 19, 2026
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Reply from Stanton Optical - Lubbock

Hello Uriah, we’re truly sorry to hear that you’ve had repeated issues during your visits and that your contact lens order was not submitted as expected. Thanks for bringing this to our attention. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Everyone was very helpful and polite…

Everyone was very helpful and polite would highly recommend

March 7, 2026
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Reply from Stanton Optical - Lubbock

Hello June! We’re glad our team was helpful and polite, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Yes the manager Sarah was very helpful.

Yes the manager Sarah was very helpful.
Great staff
Quick service

March 2, 2026
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Reply from Stanton Optical - Lubbock

Hello Rafael! We’re glad Sarah and our team provided helpful service, and that you enjoyed our quick and friendly experience. We look forward to seeing you again!

Rated 1 out of 5 stars

Poor....

Poor..... working to make my glasses, they told me they would ready the next day, so I went to pick them up the next day they did t even put the right prescription

March 3, 2026
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Reply from Stanton Optical - Lubbock

Hello Laura. We're sorry to hear about your experience and that your glasses are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Fast turn around on glasses with no…

Fast turn around on glasses with no issues. Prompt and professional service

March 2, 2026
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Reply from Stanton Optical - Lubbock

Thank you for your feedback! We’re glad you experienced a fast turnaround and professional, prompt service. We look forward to seeing you again!

Rated 5 out of 5 stars

She was very helpful and made us…

She was very helpful and made us comfortable no problem with them they looked at our options and helped us make the right choice honestly no bull shit we went to vision mart down the road the night before an was treated awful we walked out looked up other places and came up on yours thank you for treating my family with kindness

February 28, 2026
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Reply from Stanton Optical - Lubbock

Hello Arianna, Thank you so much for sharing your experience! We’re thrilled to hear our team made you and your family feel comfortable and helped you find the right glasses. It means a lot to know you felt treated with kindness and care — that’s exactly the experience we strive to provide. We truly appreciate your trust and look forward to seeing you and your family again!

Rated 5 out of 5 stars

It took a few tries to get my glasses…

It took a few tries to get my glasses right. I'd never had progressive lenses before, but Sara took the time to double check and adjust my frames for me. The time she spent with me made the process worth it. Thank you Sara

February 27, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Terry, Thank you for sharing your experience! We're so glad to hear that Sara was able to take the time to ensure your glasses were just right. We know adjusting to progressive lenses can be a bit of a journey, and it’s great to hear Sara made the process worthwhile. We’ll be sure to pass along your appreciation to her! Thank you for choosing us, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Love it

Fast and easy

February 26, 2026
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Reply from Stanton Optical - Lubbock

Hello Krystal! We’re glad your experience was fast and easy. We appreciate your support and look forward to seeing you again!

Rated 1 out of 5 stars

This was my 6th visit because the right…

This was my 6th visit because the right eye on my glasses was incorrect. I finally asked for and got my money back. My entire experience was awful. Starting with the first visit that had me in a room with water dripping on me. The glasses prescription was wrong and by my 6th visit still had not been fixed.

February 26, 2026
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Reply from Stanton Optical - Lubbock

Hello Jennifer, we’re very sorry to hear about your experience. It’s completely understandable to feel frustrated after multiple visits, especially when your prescription isn’t working as expected. Thank you for bringing this to our attention. We’ll escalate this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 2 out of 5 stars

Timing was long.

Timing was long.. but other then that very good..

February 26, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Norma. We’re glad to hear that, aside from the timing, your experience was very good. Your comments are appreciated and will help us continue improving our service. We hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Good service friendly customer service.

My experience was not to long of a wait, I was treated well very helpful service.

February 25, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Martin, Thank you for your feedback! We’re glad your wait was short and that you received helpful and attentive service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

I went to pick up my contacts and was…

I went to pick up my contacts and was greeted by Sarah she was so pleasant and kind she acted like she knew me forever very kind overall just a very welcoming person. I’d go back just to see her. You guys have a good one.

February 21, 2026
Stanton Optical - Lubbock logo

Reply from Stanton Optical - Lubbock

Hello Pamela, Thank you for your kind words! We’re thrilled Sarah made your visit so welcoming, and we’ll be sure to share your feedback with her.

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