This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more
Company replied
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This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more
Company replied
Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more
Company replied
Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more
Company replied
The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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2125 Arden Way, 95825, Sacramento, CA, United States

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the doctor is remote. He gave me a script for progressives that I did not ask for. I wanted readers. They gave me readers but I asked that they give me a prescription to reflect only readers and she would not do it. Now, I have to take more time off from work to go back to get the script. I have only had these glasses a few days and the lens have popped out several times. Very dissatisfied with the manager

Reply from Stanton Optical - Sacramento (Arden-Arcade)
FRom the time I came into Stanton Optical, I was greeted with kindness and the sales representatives were very attentive to helping me to find the right pair of glasses. Alicia was excellent in her assistance as well the other assistants. I had an enjoyable time.
Ty and staff were amazing from start to finish, making sure i knew everything step of the way what to expect, gave me first class service with a smile and great music

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Very nice and professional. Also my order came in quickly and accurately!
The four is only because it took two attempts to get my prescription correct. Other than that they get a five. Both times the glasses came in before date promised.
Very cordial, knowledgeable. Already ordered my sunglasses.
The staff was very friendly and knowledgeable. It was a great first experience. Highly recommend.
Took 2 months to get contact lenses
Order was returned 1 week after order taken.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Staff was very helpful and knowledged with what I was looking for answered all my questions I recieved great customer service.
It was easy to get an appointment, even pretty far out. The shop is clean and well lit, plenty of places to sit and lots of glasses to look at. Staff was friendly and knowledgeable and happy to help me make my own choices. Been here for the past decade to get my eyes checked and I'll be back. Wonderful customer service and an inviting atmosphere.
The technicians were friendly and helpful. The signage needs to be improved so a customer can see where to go inside the shop. ,
"Pick up" ,,, order new glasses..eye exams... payment...
First few times i was a customer i got a fair deal without me acting like i would walk out due to a 300 percent increase in price. finally got price down to where it was last time. Should not pay employees commission.
I dislike the fact that my original lenses went missing during the process. I was pre advised that Stanton Optical wouldn't be responsible for my eye glass frames in the event that anything happened to them during the process fortunately for me I guess nothing went wrong with my frames 😅 . After receiving original prescription lenses they needed to be adjusted to accommodate my bifocal parameters.
Price has almost doubled to the point that it is not worth going to Stanton anymore.
It used to be that I can get an eye exam and two pairs of glasses at a buy one get one. And receive them the same day!!
Now it's still buy one get one, but the price for the exact frames & lenses I have been purchasing for years has basically doubled. So now it doesn't make sense. And it takes over a week to get your order. I could purchase brand name frames with higher quality for the same price point. With the same wait time.
Oh well times are changing I guess...
Too bad
I will say, the staff was/is friendly as always.
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