This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more
Company replied
Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more
Company replied
The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
2125 Arden Way, 95825, Sacramento, CA, United States
- (916) 426-2561
Two Pairs for $79 + Free Eye Exam
4.1
Great
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Take more time measuring to get your…
Take more time measuring to get your prescriptions right I got my glasses wrong now I have to wait another 2 weeks for there mistake thanks that is all I have to say have a good day .
June 14, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Alejandro. We sincerely apologize that your glasses did not meet your visual needs and understand how frustrating it is to have to wait additional time for a remake. We regret that this inconvenience occurred and appreciate you bringing it to our attention. Your input helps us improve, and we’d love the opportunity to better serve you in the future.
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Garry, Thank you for your kind review! We’re so glad to hear you received great customer service. We truly appreciate your support!
Very friendly staff and it was clear…
Very friendly staff and it was clear wjere to go upon entering the building..
June 13, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello David. Thank you for your feedback! We’re glad to hear that our staff was very friendly and that you found it easy to navigate the building upon your arrival. We truly appreciate your support and are happy you had a positive experience. We look forward to serving you again in the future.
Great fast and friendly service!
Great fast and friendly service!! Had 2 pairs of glasses within 30 mins!! Great music playing while you wait too! Huge thank you to the Arden Team!
June 10, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Alisa! We are thrilled to hear you received fast and friendly service and were able to get two pairs so quickly. It is great to know you enjoyed the atmosphere while you waited as well. We truly appreciate your kind words and the shoutout to our Arden team.
Had the most amazing experience ever…
Had the most amazing experience ever getting glasses again. Amazing people who are eager to make your experiences the best.
June 8, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Tiffany! Thank you so much for your incredible review. We are truly honored to hear you had such an amazing experience and that our team made such a positive impact. It means a lot to know everyone was eager to make your visit the best possible. Your support truly means everything to us.
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Rebecca! Thank you so much for your kind words. We are thrilled to hear our team provided outstanding service during your visit. Your support truly means a lot to us.
First day I was there getting my exam…
First day I was there getting my exam and glasses customer service was top notch and the young lady help me a lot with picking my glasses. But when I went to pick them up a young lady did welcomed me and told me “someone will be with you”. When it was my turn to get my glasses the girl that help me must off be having a bad day or something but she was not friendly nor it felt like she wanted to help me she was blunt and she just gave me my glasses and left didn’t even bother to check if they fit well or if they were adjusted ok or not. But I still will give them 5 stars because for the most part it was a good experience even if they have one bad apple not all are like that.
June 4, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Daniel. We are so glad to hear that your initial visit and exam experience were top notch and that our team helped you find the right glasses. At the same time, we sincerely apologize for the pickup experience not meeting the same level of care. That is not the standard we aim to provide, especially when it comes to ensuring your glasses fit comfortably. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Had a great experience at the arden way…
Had a great experience at the arden way Stanton Optical. From the greeting by JuJu to the follow up exam by Dr Hsu.. I got everything I wanted and needed included 2 pairs of glasses.
I will be going back for additional pairs.
Thsnk you Stanton Optical for the grest experience
June 4, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Mark! We’re so glad to hear you had a great experience at our Arden Way location. It’s great to know JuJu made you feel welcomed from the start and that Dr. Hsu provided a thorough exam. We’re happy you found everything you needed, including your two pairs of glasses. We truly appreciate your support and look forward to assisting you again.
Great selection far more than most
Great selection far more than most. Good prices and promotions.
June 3, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Sylvia! We’re glad to hear you enjoyed our selection, prices, and promotions. We appreciate your support and look forward to seeing you again!
Sold wrong glasses and took too long
Sold wrong glasses and took too long. Ty you are a terrible brand manager I won’t return to Stanton Optical
June 1, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello. We’re sorry to hear that you received glasses that did not meet your needs and experienced delays with your order. This is not representative of the level of care and service we are committed to. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Barbara! We’re glad to hear our team created a positive and respectful environment for one another and for our customers. Thank you for your kind feedback!
Got the help I needed and the staff was…
Got the help I needed and the staff was the best!👍
May 30, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello William! We’re glad to hear you got the help you needed and that our staff made such a great impression. We truly appreciate you choosing us!
Staff were pleasant but the machines…
Staff were pleasant but the machines connecting me with the off site dr. was not working and we spent 20 minutes trying to make the connection. Waste of time.
May 14, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello. We’re glad to hear that our staff was pleasant and helpful during your visit. However, we apologize for the technical difficulties you experienced while trying to connect with the remote doctor. This is not the level of service we aim to provide. We appreciate your feedback and hope to provide a better experience on your next visit.
Good service
The service was good. The lady went over everything in detail of what I was getting
May 13, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Adam! We’re glad to hear you had a good experience and that everything was explained clearly and in detail. Thank you for your feedback!
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Elsa! We’re glad to hear our staff is always polite and that Alicia provided great service. We appreciate your support!
Where are my contacts
The walk in option was great and my initial experience was good. I ordered regular contacts and colored contacts. The regular contacts came in 7 to 10 business days but my colored contacts still haven't arrived and my appointment was back in April.
When I went in I was upset and the workers were unhelpful and not sympathetic to why I was upset. They had no idea where or why my order was not in. I asked " if I never came in would you have checked on my order?" They had no reply. I recruiters a call 2 days later about my order and it will not arrive until 2nd of June.
I have 2 stars because initially it was good and ended bad. Never going back.
April 30, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hi Christina, we’re really sorry to hear about the delay with your colored contacts and that your recent experience didn’t meet your expectations. We understand how frustrating it is when part of an order is delayed and you’re left uncertain about its status. This isn’t the level of service we aim to provide. Thank you for bringing this to our attention—we’ve escalated your situation for further review so we can address your concerns. We truly appreciate your feedback.
The attention it was great.
The attention it was great.
All the staff it's so Nice and give me all the information that i was needed
May 25, 2026
Stanton Review
The customer service was great, however, the price and service time were misleading. I paid over $400 for one pair of glasses (with insurance). There was no option for same-day glasses as advertised.
May 15, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Nani. We’re sorry to hear that your experience with our pricing and turnaround time did not meet your expectations. Please note that most special offers cannot be combined with insurance or other discounts, and same-day service may vary depending on your prescription, product selection, and any additional add-ons. We are continuously working to provide clearer information regarding pricing and coverage. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.
the doctor is remote
the doctor is remote. He gave me a script for progressives that I did not ask for. I wanted readers. They gave me readers but I asked that they give me a prescription to reflect only readers and she would not do it. Now, I have to take more time off from work to go back to get the script. I have only had these glasses a few days and the lens have popped out several times. Very dissatisfied with the manager
May 15, 2026
Reply from Stanton Optical - Sacramento (Arden-Arcade)
Hello Megan. We’re sorry to hear about your experience and apologize for the frustration caused by the prescription concerns, issues with your glasses, and the service you received during your visit. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.