Stanton Optical - Sacramento (Arden-Arcade) Reviews 

136
TrustScore 4 out of 5

4.1

2125 Arden Way, 95825 Sacramento, CA, US


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Rated 5 out of 5 stars

This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more

Company replied

Rated 1 out of 5 stars

Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more

Company replied

Rated 5 out of 5 stars

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more

Company replied

Rated 5 out of 5 stars

The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Sacramento (Arden-Arcade)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

136 reviews

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4.1

All reviews

(136)

15,984 reviews in the last 12 months

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Rated 5 out of 5 stars

The team I had helping me get the best…

The team I had helping me get the best care for me

July 10, 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Gregory, Thank you for your review! We're so happy to hear our team was able to help you get the best care possible. Providing personalized service and a great experience for every patient is our goal. We appreciate your trust and look forward to seeing you again!

Rated 5 out of 5 stars

Early was a great experience

Kamari was fast and efficient and ensured that I was met in a timely matter.

July 10, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Amari, Thank you for your kind review! We're so glad to hear Kamari provided fast, efficient service and made sure you were taken care of promptly. We'll be sure to share your appreciation with them. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

My experience was absolutely great

My experience was absolutely great, the employees were supper kind and the eye doctor helped me understand how my eyes worked.

May 28, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Teyanna. Thank you for your wonderful review! We're thrilled to hear you had a great experience with our kind team and that our eye doctor took the time to explain your vision needs. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Would have given zero stars

Would have given zero stars, but not an option. Wasn't listened to. Got order wrong. Didn't give insurance credit. Wanted more money to make situation right. Would not recommend Stanton Optical ever.

July 9, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Lena. We're sorry to hear that your experience did not meet your expectations, and we regret that you felt your concerns were not heard, that your order was not completed correctly, and that there was confusion regarding your insurance benefits and the cost to resolve the issue. This is not the level of care, communication, or customer service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Bait and switch program in effect

Bait and switch program in effect! Just wanted one pair of bifocals for a reasonable price, but it turns out if you can't take advantage of their sales, your cost for this one pair would be almost $300. No thank you!

July 10, 2026
Unprompted review
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Alan. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when pricing and promotional eligibility differ from what you expected. Please know that pricing can vary depending on your prescription, product selection, and any additional upgrades. We appreciate your feedback as we continue working to improve communication and pricing transparency.

Rated 1 out of 5 stars

Arden Way Ghetto Office

I did NOT get two pairs for $79. I did NOT get my glasses in 30 minutes. I ordered two papers of glasses ands one pair of Rx sun glasses. I have yet to get my sunglasses. When I picked up my glasses the person who gave me my glasses did not sit with me to see if they got or if the Rx was correct. She told me to “try them on and see for yourself.” And then turned away. The location on Arden Way has a ghetto vibe and the worst so called customer service. Nope.

July 8, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it is when promotional expectations, order timelines, and the level of service you receive do not align with what you anticipated. Our goal is to clearly explain promotion eligibility, provide accurate updates on order status, and ensure each patient receives the time and assistance needed when picking up their eyewear. We regret that this was not your experience. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 1 out of 5 stars

Not the same price as advertised

Not the same price as advertised

July 7, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Aman. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it can be when the final price differs from what you anticipated based on our advertised promotions. Please note that pricing may vary depending on your prescription, frame selection, lens options, and any upgrades you choose. Additionally, most of our promotional offers cannot be combined with insurance benefits or other discounts. We appreciate your feedback as we continue working to improve communication and pricing transparency.

Rated 3 out of 5 stars

Tech staff was not friendly and ignored…

Tech staff was not friendly and ignored until I asked for help. I had to wait until they finished chatting. They acted like I was diaturbing them.

Glasses ended up being sooo expensive. I don't recommend.

June 20, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Raquel. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it is to feel ignored and that the service you received did not reflect the level of care we strive to provide. We also regret that the final cost was not what you expected. Our goal is to provide attentive service while clearly explaining pricing and available options before a purchase is finalized. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

This was my first experience visiting…

This was my first experience visiting an optometrist, and I was very impressed. My contact lens prescription had expired, so I had a comprehensive eye exam and received a new prescription. I was also given the opportunity to try two different types of contact lenses in different price ranges, which made it much easier to choose the ones that felt most comfortable.

I also really appreciated the discount on the eye exam when purchasing contact lenses, so I decided to buy a 90-day supply right away. The entire staff was kind, friendly, and very helpful throughout the whole process.

Thank you so much!

June 18, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Fatima. Thank you for your wonderful review! We're thrilled to hear your first experience was such a positive one. We're glad our team helped make your eye exam and contact lens selection process comfortable and easy by providing options that worked best for your needs. We appreciate your kind words about our staff and are happy we could assist you throughout your visit. Thank you for choosing Stanton Optical, and we look forward to serving you again!

Rated 5 out of 5 stars

I love Stanton Optical

I love Stanton Optical! Specifically the Arden location! Everyone is so sweet and highly professional!

June 16, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Thank you for your wonderful review! We're glad you love Stanton Optical and had such a positive experience with the Arden team. We appreciate your kind words about their professionalism and friendly service, and we look forward to seeing you again!

Rated 5 out of 5 stars

Service was great from everyone

Service was great from everyone, especially the (wo)manager - I think her name is "Ty".
From the moment I walked in until leaving I felt valued. ☺️ Keep up the great work!

July 2, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Curtis. Thank you for your wonderful review! We're so glad to hear our team made you feel valued from start to finish. We'll be sure to share your kind words with Ty and the rest of the team. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service

Great customer service

July 1, 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Larry. Thank you for your kind feedback! We're happy to hear you received great customer service from our team. We appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Bored

Was told I might not be able to pick up my glasses as they are short staffed and don’t deliver past 6:30. I got there before 6. Not my fault only two people are working.
I was able to get them. Not cool making customers uncomfortable because you have staff shortages.
One pair of my glasses have to be redone as the focal length is about 5 inches. Try using glasses that you have to be 5 inches to read anything.

July 1, 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello, we're sorry your visit didn't meet your expectations. We understand how uncomfortable it must have been to feel uncertain about picking up your glasses due to staffing shortages. We know how frustrating it is to receive glasses that need to be remade because the focal point isn't providing the right vision. This isn't the level of service or professionalism we aim to provide. We'll be escalating this internally to make sure it's thoroughly reviewed. Thank you so much for your feedback.

Rated 5 out of 5 stars

My experience with the people is great…

My experience with the people is great and they are very helpful and nice thanks for the help

June 24, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Song. Thank you for your kind review! We're so glad to hear you had a great experience with our team. Providing helpful, friendly service is our goal, and we truly appreciate your feedback. Thank you for choosing us, and we look forward to seeing you again! 😊

Rated 5 out of 5 stars

Happy Customer

Great experience. My glasses came in sooner that expected even better.

June 20, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Kristy. Thank you for your kind feedback! We’re so glad to hear your glasses arrived sooner than expected—that’s always a great bonus. We truly appreciate your support and are happy you had a great experience!

Rated 5 out of 5 stars

Great team! Fast and Friendly service

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale as well. The lady who did my eye exam thoroughly cleaned all the machinery down to every crevice. I love that! The second visit was to pick up our glasses and it was a quick interaction as there was other clients waiting too.

June 3, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Jennifer. Thank you for your thoughtful review! We're delighted to hear you and your sisters had such a positive experience with our team. It's wonderful to know you felt welcomed, enjoyed our Memorial Day promotion, and appreciated the care and attention to cleanliness during your eye exam. We're also glad your pickup visit was quick and efficient. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Be aware of fake advertising

Very bad experience

June 19, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Shahzaib, we apologize for your experience, and we'd like the opportunity to learn more. Please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.

Rated 5 out of 5 stars

Customer service

Customer service everyone was friendly n helpful

June 17, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Christina. Thank you for your kind words! We're so glad to hear our team was friendly and helpful during your visit. We appreciate your feedback and look forward to serving you again at Stanton Optical!

Rated 2 out of 5 stars

Already answered your survey i fell…

Already answered your survey i fell ripped off told one thing and another thing was done and will not recommend your company not honest makes you not trustworthy

June 19, 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Letty, we’re sorry to hear that your experience left you feeling this way. We understand your concerns about the information you received and the difference between your expectations and what happened during your visit. Please keep in mind that depending on your prescription, product selection, and any additional add-ons, the package price can vary. Thank you for bringing this to our attention. We’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 5 out of 5 stars

I was helped by a young lady yesterday…

I was helped by a young lady yesterday that took very good care of me. She helped me select frames and did not make me feel bad because I was at a price. Thanks to her, I will be coming to stand an optical and referring my friends and family

June 1, 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Lisa. Thank you so much for your kind feedback! We’re glad to hear you felt well taken care of and supported while selecting your frames, especially while staying within your budget. It means a lot to us that you felt comfortable, and we truly appreciate your recommendation to your friends and family!

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