This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more
Company replied
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This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more
Company replied
Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more
Company replied
Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more
Company replied
The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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2125 Arden Way, 95825, Sacramento, CA, United States

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The team I had helping me get the best care for me

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Kamari was fast and efficient and ensured that I was met in a timely matter.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
My experience was absolutely great, the employees were supper kind and the eye doctor helped me understand how my eyes worked.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Would have given zero stars, but not an option. Wasn't listened to. Got order wrong. Didn't give insurance credit. Wanted more money to make situation right. Would not recommend Stanton Optical ever.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Bait and switch program in effect! Just wanted one pair of bifocals for a reasonable price, but it turns out if you can't take advantage of their sales, your cost for this one pair would be almost $300. No thank you!

Reply from Stanton Optical - Sacramento (Arden-Arcade)
I did NOT get two pairs for $79. I did NOT get my glasses in 30 minutes. I ordered two papers of glasses ands one pair of Rx sun glasses. I have yet to get my sunglasses. When I picked up my glasses the person who gave me my glasses did not sit with me to see if they got or if the Rx was correct. She told me to “try them on and see for yourself.” And then turned away. The location on Arden Way has a ghetto vibe and the worst so called customer service. Nope.

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Tech staff was not friendly and ignored until I asked for help. I had to wait until they finished chatting. They acted like I was diaturbing them.
Glasses ended up being sooo expensive. I don't recommend.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
This was my first experience visiting an optometrist, and I was very impressed. My contact lens prescription had expired, so I had a comprehensive eye exam and received a new prescription. I was also given the opportunity to try two different types of contact lenses in different price ranges, which made it much easier to choose the ones that felt most comfortable.
I also really appreciated the discount on the eye exam when purchasing contact lenses, so I decided to buy a 90-day supply right away. The entire staff was kind, friendly, and very helpful throughout the whole process.
Thank you so much!

Reply from Stanton Optical - Sacramento (Arden-Arcade)
I love Stanton Optical! Specifically the Arden location! Everyone is so sweet and highly professional!

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Service was great from everyone, especially the (wo)manager - I think her name is "Ty".
From the moment I walked in until leaving I felt valued. ☺️ Keep up the great work!

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Was told I might not be able to pick up my glasses as they are short staffed and don’t deliver past 6:30. I got there before 6. Not my fault only two people are working.
I was able to get them. Not cool making customers uncomfortable because you have staff shortages.
One pair of my glasses have to be redone as the focal length is about 5 inches. Try using glasses that you have to be 5 inches to read anything.

Reply from Stanton Optical - Sacramento (Arden-Arcade)
My experience with the people is great and they are very helpful and nice thanks for the help

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale as well. The lady who did my eye exam thoroughly cleaned all the machinery down to every crevice. I love that! The second visit was to pick up our glasses and it was a quick interaction as there was other clients waiting too.

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Reply from Stanton Optical - Sacramento (Arden-Arcade)
Already answered your survey i fell ripped off told one thing and another thing was done and will not recommend your company not honest makes you not trustworthy

Reply from Stanton Optical - Sacramento (Arden-Arcade)
I was helped by a young lady yesterday that took very good care of me. She helped me select frames and did not make me feel bad because I was at a price. Thanks to her, I will be coming to stand an optical and referring my friends and family

Reply from Stanton Optical - Sacramento (Arden-Arcade)
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