Overall I felt underserved. My insurance ended up not going very far. The frames were discounted which tells me they are cheap but then every additional item on the lens was upsold and overpriced. To... See more
Company replied
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Order took a week because of prescription strength. Astigmatism included so order took longer. However price of buy one get one free is awesome! Beautiful glasses! A week for extra backup glasses is... See more
Company replied
Customer service was the key to my great experience. They were warm & inviting from the moment I walked in the door. They were knowledgeable & helpful in a way I hadn't expected. I was in & out in jus... See more
I was greeted by an employee named Jose who was such a nice guy and he assured me that he could help me get my glasses made. I was so impressed with his knowledge and ease of getting them ordered/ma... See more
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
9261 Mission Gorge Rd, Suite B, 92071, Santee, CA, United States
- (619) 552-3244
Two Pairs for $79 + Free Eye Exam
4.2
Great
52 reviews
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Easy exam and eyeglass selection
Easy exam and eyeglass selection. Ready on time. Great staff! Thank you!
September 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Overall I felt underserved
Overall I felt underserved. My insurance ended up not going very far. The frames were discounted which tells me they are cheap but then every additional item on the lens was upsold and overpriced. To top is off, all of the exam was done by machine, no Dr. onsite and of course there were parts of the exam that weren't included as well but you could purchase addl machine exams.
August 17, 2026
Reply from Stanton Optical - Santee
Hello Carmen. We’re sorry to hear that your experience did not meet your expectations, and we regret that the insurance benefits, lens options, costs, exam format, and available testing were not clearly communicated. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Their service and glasses are great
Their service and glasses are great! They go above and beyond
August 13, 2026
Reply from Stanton Optical - Santee
Hello Maria! We’re thrilled to hear you’re happy with both our service and your glasses. We truly appreciate your kind words and are glad our team went above and beyond for you!
They treated you with respect and…
They treated you with respect and showed they really care about their customers.
August 12, 2026
Reply from Stanton Optical - Santee
Hi George! We're so happy to hear you felt respected and cared for during your visit. Providing attentive, compassionate service and making our customers feel valued is what we strive for every day. We truly appreciate your support and thank you for choosing us!
Finaly picked up my new glasses
Finaly picked up my new glasses. They look good and fit well. I hope next year I get same service at the Santee store. Thanks.
August 11, 2026
Reply from Stanton Optical - Santee
Hello Carlos! We’re glad to hear you’re happy with how your new glasses look and fit. We appreciate your kind words and look forward to providing you with the same great service at our Santee location next year. Thank you for choosing Stanton Optical
Timely and courteous service.
August 11, 2026
Reply from Stanton Optical - Santee
Hello Fred! We’re glad to hear you received timely and courteous service during your visit. We appreciate your kind words and thank you for choosing Stant
Reply from Stanton Optical - Santee
Hello Diane! We’re glad to hear our team provided amazing customer service and was helpful and considerate throughout your visit. We appreciate you sharing your experience with us!
Great service
Order took a week because of prescription strength. Astigmatism included so order took longer. However price of buy one get one free is awesome! Beautiful glasses! A week for extra backup glasses is great! The price was very good! The two people helping were very nice and professional.
July 30, 2026
Reply from Stanton Optical - Santee
Hello Jill! We’re glad to hear you’re happy with your glasses, our value, and the service provided by our team. We appreciate your understanding regarding the additional processing time and are happy you received great backup options at a price you loved.
The entire experience was quick and…
The entire experience was quick and easy! They helped me find the perfect pair for me. Allison, Jose, Moriah and Megan were all so helpful throughout the entire process. I can see now!!
July 10, 2026
Reply from Stanton Optical - Santee
Hello Anthony! We’re thrilled to hear your visit was quick and easy, and that Allison, Jose, Moriah, and Megan provided helpful service throughout the process. We’re so glad you’re enjoying your new glasses and clearer vision!
I have 2 weeks with the frames and i…
I have 2 weeks with the frames and i already lost a screw. And they didn't apply the promotion 2 pairs for 79 dlls
July 11, 2026
Reply from Stanton Optical - Santee
Hello Flor. We're sorry to hear that your experience did not meet your expectations, and we apologize that your frames developed an issue so soon after your purchase and any confusion regarding our promotions. This is not the level of quality, transparency, or service we strive to provide. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional enhancements the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
The customer service is outstanding
The customer service is outstanding. The only problem is that you do have to wait for the glasses if you have specialty lenses. Two weeks before I received them.
June 25, 2026
Reply from Stanton Optical - Santee
Hello Cecil, Thank you for your feedback! We're glad to hear you had an outstanding customer service experience. We understand that waiting for specialty lenses can be inconvenient, and we appreciate your patience while your glasses were being completed. We truly value your support and look forward to assisting you again in the future!
From exam to getting the glasses it was…
From exam to getting the glasses it was VERY VERY good service.
July 16, 2026
Reply from Stanton Optical - Santee
Hi Joan. Thank you for your wonderful review! We're so glad you had a great experience from your exam through receiving your glasses. It's wonderful to hear our team provided excellent service throughout the entire process. We truly appreciate your feedback and look forward to seeing you again!
Easy to get a walk-in appointment and…
Easy to get a walk-in appointment and very friendly. W
July 11, 2026
Reply from Stanton Optical - Santee
Hello Roswell! We're glad you enjoyed the convenience of our walk-in appointments and found our team to be friendly. We appreciate your feedback and look forward to assisting you again!
I bought Carrera glases and they didn’t…
I bought Carrera glases and they didn’t give me a case I got a regular case .. it’s a designer glasses Carrara I paid a big money for this and with all the upgrades I feel that don’t have all the upgrades is not getting dark in the sun and I have to ask to thigh it and still are loose
July 8, 2026
Reply from Stanton Optical - Santee
Hello Eric. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it is when your eyewear does not meet your expectations, especially after investing in designer frames and lens upgrades. We're sorry to hear about your concerns regarding the case, the performance of your lenses, and the fit of your glasses. This is not representative of the level of service we aim to provide. We'd love the opportunity to assist you further and ensure your glasses meet your needs. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
This place is a verifiable RIP-OFF
This place is a verifiable RIP-OFF. Posted all over the outside is the ubiquitous, "2 Pairs of Glasses $79! Includes eye exam". Go in, and you're told, "Oh, we no longer offer that promotion." I said, "Well, you certainly DO! You have made multiple 'offers to sell' at a particular price, and we are here to accept such offer." [They even have orange signs near frame displays that say, "$79 frames"~ INSIDE the store! ] The guy says, "Oh no, we don't have to honor that w/o a disclaimer. Consumer Affairs is good w/us." Horse pucky! My husband was sold an expensive service and some "reflective coating" so maybe rain on the road won't seem so bright..." Oh, please! He had this coating on the last pair, and it peeled so badly he can no longer SEE thru them! STAY AWAY!! This place is a total scam!!
July 9, 2026
Unprompted review
Reply from Stanton Optical - Santee
Hello Linda. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when promotional pricing and product options do not align with your expectations. Our goal is to clearly explain current promotions, eligibility requirements, recommended lens enhancements, and all associated costs before a purchase is finalized so patients can make informed decisions. We regret that this was not your experience. We'll be escalating this internally to ensure its thoroughly reviewed. We appreciate your feedback. Please contact our support center at 877-518-5788 so we can assist you further.
Reply from Stanton Optical - Santee
Hi Richard. Thank you for your review! We're glad to hear you received great customer service. We appreciate your support and look forward to serving you again!
Reply from Stanton Optical - Santee
Hi Kirk. Thank you for your review! We're thrilled to hear you received professional service and that Jose was amazing. We appreciate your kind words and are glad he helped make your experience a great one. We look forward to seeing you again! 😊👓
José did an outstanding job!
José did an outstanding job, especially considering he was the only employee working on June 14, 2026. There were four customers ahead of us, but he handled everyone efficiently while regularly checking in with those waiting and letting us know he’d be with us as soon as possible. He remained polite, professional, and attentive throughout the entire process.
When it was my turn, José clearly explained my options and helped me find an additional pair of prescription sunglasses to go along with the other pair I had selected. The deals were great, and the customer service was even better.
When I returned to pick up my glasses, José was there to assist me again. He made sure everything was in order before I left, answered all of my questions, and ensured I was completely satisfied with my purchase. His excellent customer service from start to finish made for a great experience. Thank you, José!
June 25, 2026
Reply from Stanton Optical - Santee
Hello Adrian, Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear José provided exceptional service, especially while managing a busy day on his own. His professionalism, communication, and dedication to making sure every customer felt valued truly reflect the level of care we strive to provide. We’re also glad he helped you find the right options, answered all your questions, and made sure you were completely satisfied with your new glasses. We’ll be sure to share your kind words with José—they’ll mean a great deal to him. Thank you for your support, and we look forward to seeing you again!
Technician was very helpful and…
Technician was very helpful and friendly. I received just what I needed within two (2) hours. Thank you.
June 20, 2026
Reply from Stanton Optical - Santee
Hello Lupe. Thank you for your kind words! We’re so glad to hear the technician was helpful and friendly, and that you were able to get exactly what you needed so quickly. We truly appreciate your support!
Very quiet store
Very quiet store with only 2 staff, but they were nice and professional.
May 28, 2026
Reply from Stanton Optical - Santee
Hello. Thank you for your feedback! We’re glad to hear our team was nice and professional during your visit. We appreciate your support and hope to provide an even smoother experience for you next time!
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