Customer service was the key to my great experience. They were warm & inviting from the moment I walked in the door. They were knowledgeable & helpful in a way I hadn't expected. I was in & out in jus... See more
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I was greeted by an employee named Jose who was such a nice guy and he assured me that he could help me get my glasses made. I was so impressed with his knowledge and ease of getting them ordered/ma... See more
Our experience was not pleasant. The customer service is very bad. A young lady in the santee office was very rude. This is the second time that we experienced her unkind attitude and rude remarks.... See more
Company replied
Manager Jose is the goat. Customer service is extremely high and professionalism is outstanding. Will help and work with you on your situation. Would recommend more stars if there was an option
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
9261 Mission Gorge Rd, Suite B, 92071, Santee, CA, United States
- (619) 552-3244
Two Pairs for $79 + Free Eye Exam
3.8
Great
23 reviews
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0/10 experience
I happen to endure many issues, between delivery and honoring pricing, It seems pretty overwhelming every visit, there is one associate that does assist the best she can under the circumstances but other than that, when the manager is around there isn't much of a sense of leadership in regarding to, a situation or concern being held by a customer, when requested by a customer. She gave the impression of brushing off the complaint and did not show any high quality customer service. When i had called regarding information on my order, i was told by a sales rep " well that's why we recommend purchasing from the store instead of delivery." regarding a serious question i had. When i had requested to speak to the manager, the phone then disconnected. The unprofessionalism and lack of customer service is extremely concerning.
March 6, 2026
Reply from Stanton Optical - Santee
Hello. We sincerely apologize for the issues you experienced with your order, communication, and overall service. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Not a big fan of the hidden price…
Not a big fan of the hidden price points or gimmicky deceptive promotion. I would rather a company stand by their work and their quality than to have them lure me in with a fake twofer. You did get my business this time so maybe it’s worth it, but I won’t be back in the future.
March 13, 2026
Reply from Stanton Optical - Santee
Hello Alexander. We apologize for any confusion or frustration regarding our promotions and pricing. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We strive to offer a wide variety of frames and services at competitive prices, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.
None of the glasses me or my girlfriend…
None of the glasses me or my girlfriend are even wearable mine give me realy bad headaches hers are just as bad can't even read things at arms length we are very disappointed in the quality..
February 20, 2026
Reply from Stanton Optical - Santee
Hello Robert. We're truly sorry to hear about your and your girlfriend's experience and taht your glasses are not working as expected. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
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