I was told my glasses would be ready the next day. I called 3 times over 7 days and eventually someone told me the order was never even put through and started yet. This affected me because I am a col... See more
Company replied
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I was told my glasses would be ready the next day. I called 3 times over 7 days and eventually someone told me the order was never even put through and started yet. This affected me because I am a col... See more
Company replied
Woefully short staffed! She was all alone but the lady who took care of us, sorry i forgot her name, but she handled it with grace and patience that i havent seen in a long time! Awesome person and em... See more
Very friendly and helpful suggesting frames, helped with discounts. My glasses were slipping off my nose. Quickly fixed the problem.
What made my experience at Stanton Optical is the personal!!! My person named Crystal was very nice and helped me choose the right glasses. Definitely will come back!!!
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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2965 Sheridan Dr, 14150, Tonawanda, NY, United States

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Short wait for replacement. Knowledgeable employees. Professional and approachable. Very impressed with customer service! Thank you!
Very friendly and helpful suggesting frames, helped with discounts. My glasses were slipping off my nose. Quickly fixed the problem.
Woefully short staffed! She was all alone but the lady who took care of us, sorry i forgot her name, but she handled it with grace and patience that i havent seen in a long time! Awesome person and employee!
My vision changed suddenly, and they were able to help me get a new pair of glasses that day.
I was told my glasses would be ready the next day. I called 3 times over 7 days and eventually someone told me the order was never even put through and started yet. This affected me because I am a college student and could barely see which negatively affected my grades.

Reply from Stanton Optical - Tonawanda
The staff were nice and helpful. My glasses were ready earlier than expected.
Everyone was very helpful and accommodating. I appreciate their patience and the time spent with my daughter and I .
No customer service no selection and lie to you about when your order will be in nothing is on time with this store
Was a great experience very helpful people were super nice glasses were awesome I recommend this place to anybody everybody
Customer service was awesome. Quick and easy process, I had my glasses within 2 weeks. I will be going back
Crystal made our experience wonderful! She was helpful as soon as we walked in the door! Had so much information and great with knowledge.
Incompetent from start to finish, terrible customer service, no doctor on site. Expensive for what it is.
the representative that helped me was very patient and understanding, answered all my questions
What made my experience at Stanton Optical is the personal!!! My person named Crystal was very nice and helped me choose the right glasses. Definitely will come back!!!
Good experience. Crystal was very helpful, courteous and knowledgeable. Prices were manageable.
The staff was so helpful and friendly. Crystal was so nice and helped us out. Did everything she could to make our experience great!the price was ok
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