Ordered stationery. Very efficient and easy ordering. Came within 24 hours. However, whichever company delivered it, left it unattended in an unmanned reception area without even the courtesy to bu... See more
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Review summary
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Product arrived exactly as expected — on time, well‑packaged, and with zero issues. Service was spot‑on throughout, and the item was exactly as described. Reliable, straightforward, and hassle‑free. W... See more
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I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... See more
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Quality teabags at a sensible price. Delivered with speed and attention to detail. As long as Staples have my Twinings brand I will never use a supermarket again.
Company replied
Company details
About Staples UK
Written by the company
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Written by the company
Contact info
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, United Kingdom
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4.2
Great
17K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Amazingly prompt dispatch and delivery
Amazingly prompt dispatch and delivery, ordered late afternoon, delivered less than 24 hours later. Good price for a good product.
May 28, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
So quick to deliver and cheaper than…
So quick to deliver and cheaper than putting fuel in my motor and my time.
May 28, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Printer Cartridge Purchase
I required replacement printer cartridges for my printer. When checking available suppliers I found that Staples pricing was not only the most competative but their ordering process was really easy. Furthermore, delivery took place within just a few days which I was really happy about as I had noted that other suppliers could take up to a month for delivery.
May 26, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Pleasure to do business with this Company
Easy to use website that moves quickly, straightforward ordering and payment process and delivery was very quick and they followed instructions. I'll have no hesitation in uing from them again.
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Still waiting
Still waiting for paper ordered nearly a fortnight ago.
New update, now delayed a further month, yep another month, and not guaranteed. New date stock expected 13th July with a rider, this may not be achieved and it takes three days to accept stock
To accept orders for product they don't have (was showing in stock at time of order), and have no idea when they will have it, is malpractice at its worse. Someone needs to do something about this sort of poor practise. Quoting delayed dates and then delaying them by another month with no guarantee whilst keeping hold of customers money is simply unacceptable and a 'sorry' simply doesn't cut it.
Having read the other one star reviews it would appear Staples UK struggle with stock control allowing orders to be placed for product they simply don't have and to make matters worse they are happy to sit behind delay being someone else's fault, but hey they are sorry for the delay!
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Product availability is available to view at the point of checkout. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
The first fan that was delivered was…
The first fan that was delivered was broken and I rang up and was asked to video the fan which I did and I received my replacement within 2 days
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
You don’t have nu:evolve reporters…
You don’t have nu:evolve reporters notebooks and I’m fed up with these nerdy “how did we do?” surveys. Just make the delivery and back off.
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. I can see your order has been delivered in full. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Really easy to order
Really easy to order.
Very fast and efficient delivery.
Will be using again.
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
A good price for exactly what I wanted
A good price for exactly what I wanted. Arrived promptly.
May 27, 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
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