Staples Reviews 

263
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

visited store downtown LA, self service copy center store mgr was very rude, tried to print avery labels, he started in extremely immature behavior, cant see how stables hires such personale, star... See more

Rated 1 out of 5 stars

Ordered extension lead from them took 4 days to get a reply saying confired my order then 1 hour later cancelled my order saying been discontinued, this I has happened few times around black Friday p... See more

Rated 3 out of 5 stars

The customer service agent's at the Victorville CA location, at printer services don't want to help at counter when you have been in line, waiting to be helped. They direct you to the self help printe... See more

Rated 1 out of 5 stars

If I could, I'd give Staples minus 100 rating. There firm doesn't cancel an order request when it is cancelled way before shipment and then, they don't show any cancellation on the order online. I hav... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Staples.no markedsfører et stort vareutvalg innen kontor, printere, blekk, toner, engangsemballasje, kantineprodukter, pakkemballasje og lagringsprodukter, renhold og tørkepapir samt reiseeffekter. Totalt tilbyr Staples.no over 10 000 artikler direkte levert fra lager i Norge. Alle kan handle på Staples.no og er det rette stedet for privatpersoner så vel som små bedrifter, organisasjoner, idrettslag og borettslag. Staples Online tilbyr forbrukere og bedriftskunder et stort utvalg kjente merkevarer så vel som egne Staples produkter til konkurransedyktige priser. Produktene er tilgjengelig for levering på en enkel og effektiv måte på døren til din adresse i Norge. Staples Online inngår som en del av Staples Norway AS og er en brukervennlig nettbutikk for forbrukere og små bedrifter. Vi har alt av forbruksmateriell og kontorartikler, direkte levert fra lager i Norge. Staples Norway AS er 100 % eiet datterselskap av Staples Inc., USA. Ved siden av Staples Online har Staples i Norge en betydelig virksomhet innen direktelevering til offentlig og privat virksomhet. Staples har i tillegg 22 butikker, som er Norges eneste landsdekkende stormarkedskjede for kontor og forbruksmateriell.


Contact info

1.9

Poor

TrustScore 2 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(263)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Rask levering

October 16, 2018
Unprompted review
Staples logo

Reply from Staples

Hei Birgitte,

Takk for at du setter pris på vår raske levering.

Ønsker deg en fortsatt fin dag,

Mvh Staples

Rated 4 out of 5 stars

Takk for rask levering!

October 4, 2018
Unprompted review
Staples logo

Reply from Staples

Hei Sámi!

Tusen takk for tilbakemeldingen.

Så hyggelig å høre at du var fornøyd med leveransen.

Ønsker deg en riktig fin dag,

Mvh Martine / Staples

Rated 2 out of 5 stars

I have not received any confirmation…

I have not received any confirmation from Staples if my produc tis ready to be collected. It has been over a week.

September 18, 2018
Unprompted review
Staples logo

Reply from Staples

Hi Shazad.

I am sorry that you haven't received the confirmation of your order. I can see that it has been delivered to the store in Alnabru and is ready to be picked up.

If you have any other questions fell free to contact us at kundesenter@staples-solutions.com


Best regards John / Staples

Rated 1 out of 5 stars

Still have not received the intems…

Still have not received the intems after one week. No feedback, no tracking information. Never Staples again

September 11, 2018
Unprompted review
Staples logo

Reply from Staples

Hi Knut,

I am sorry to here that you haven't got any feedback about your order.

Please contact us on 02272 or Kundesenter@staples-solutions.com with your order number so we can help you trace the order.

Best Regards John / Staples

Rated 2 out of 5 stars

Products were not as depicted

May 2, 2018
Unprompted review
Staples logo

Reply from Staples

Hi Joost,

Thank you for your feedback.
Im sorry if you dont perceive the products like the picures on the website.
I you would like to contact our costumer service, we will be able to assist you with this.
E-mail: online@staples.no, Phone number: +47 47982020.

I wish you a nice day!

Kind regards
Staples.no /Emelie

Rated 5 out of 5 stars

God service,

March 14, 2018
Unprompted review
Staples logo

Reply from Staples

Hei

Tusen takk for tilbakemeldingen.

Vennlig hilsen
Staples/ Eli Holvik

Rated 1 out of 5 stars

I had to return an item i bought online…

I had to return an item i bought online and I found it too much difficult: It isquite anoying having to fill up a whole form, print it and send it. I think that there are other ways of doing it easier for the customer, such as including a paper/sticker with every other so if the customer needs to return something, just have to put that paper on the package and take it to the post (just as shops as H&M do, or example)

March 8, 2018
Unprompted review
Staples logo

Reply from Staples

Hello.

Thank you for your feedback. This is our returnroutines at the moment, but all feedback is welcomed and i will forward your opinions to concerned department.

I wish you a pleasent day
Staples /Emelie

Show reviews in all languages. (263 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look