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Star Hangar - Safe Star Citizen Market Reviews 2,589

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery of products, often receiving their purchases within minutes to a few hours, which many find impressive and hassle-free. The service is frequently described as excellent, with people highlighting the ease of the purchasing process and the overall smooth user experience. Reviewers appreciate the clear communication and indications provided, ensuring they understand the delivery process and receive exactly what they ordered. However, some customers also noted occasional issues with order details, particularly regarding CCU chains, where the displayed item might not immediately reflect the final product. A few other people also felt that while the process generally worked out, clearer information and better communication on specific orders would enhance the experience.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and quick... See more

Product

People report positive experiences with product, often finding exactly what they were looking for and... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Reviewers... See more

User experience

Users describe positive interactions with the user experience, often highlighting its speed, ease, and... See more

Order

Customers had positive experiences with order, frequently praising the speed and efficiency of the delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're definitely getting what you're paying for, in every sense. On my most recent orders I've been receiving my stuff within minutes, which is really impressive considering the business model. Alway... See more

Rated 5 out of 5 stars

Most items were in my inbox within 15 minutes. The few that weren't I had within 4 hours. Honestly one of the most trustworthy sites to use. Probably will utilize this site any time I decide to upgrad... See more

Rated 5 out of 5 stars

I’ve used Star‑Hangar for some time to buy and sell items. Transactions are fast - I often get purchases within minutes to a few hours - and I’ve never had payment problems with buyers. On the one occ... See more

Rated 5 out of 5 stars

Surprisingly wasn't a scam. I was worried at first, but glad I took the chance. Item was delivered in full within 12 hours of purchase. Hassle free experience. Definitely going keep an eye on here fo... See more


Company details

  1. Video Game Store

About Star Hangar - Safe Star Citizen Market

Written by the company

100% Safe Guarantee
 
We stand by our 100% Safe Guarantee, ensuring that every transaction on Star Hangar is protected. We are committed to providing a secure trading environment, and our dedicated team is always ready to assist with any issues that may arise. Trust us to make your digital goods trading experience safe and reliable.

Star Hangar is the safest place to buy and sell video game-related digital goods, including ships, gear, and account sales for popular games like Star Citizen. We offer a wide range of items, from Lifetime Insurance (LTI) ships to rare and unique vessels such as the Sabre Raven, Mustang Omega, 890 Jump or Vanduul Scythe.

We're an established U.S.-based company, with more than business for more than 10 years. With a team of 12 dedicated employees around the world, we handle any disputes and ensure that every trade is smooth and secure. We exceptionally value customer support, and offer 24/7 presale and support via Discord live chat, email, and our ticketing system. At Star Hangar, we prioritize our buyers' safety and satisfaction, while enabling people to sell and buy their items safely. Your peace of mind is our top priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I love the fact that it is instant

I love the fact that it is instant. Honest and reliable. The moment I make my purchase less than 5 minutes later. I am happy to see it arrives in my hanger. This is my main hub if I need anything.This is my go to.

May 21, 2026
Rated 5 out of 5 stars

Five Star Service!

Incredible experience from start to finish. Fast delivery, great interface, and zero issues. I will definitely be using Star Hangar again for my future hangar needs.

May 21, 2026
Rated 4 out of 5 stars

Got exactly what I was looking for

Mostly you had what I was looking for. Searching was easy and checkout was straight forward. My only grudge is perhaps a reminder of exactly how to claim. It had been a while and my dumb &%^ forgot how to claim it all the way.

May 13, 2026
Star Hangar - Safe Star Citizen Market logo

Reply from Star Hangar - Safe Star Citizen Market

Thank you for your review! Great to hear that site usage was intuitive and that you found what you were looking for.

As a quick hint for next time: we have a step-by-step delivery and claiming guide in our Buyers FAQ here: https://star-hangar.com/buyers-faq#Delivery

If anything remains unclear, please feel welcome to contact our discord 24/7 live chat support anytime (https://discord.gg/star-hangar). We’re always happy to help!

Rated 5 out of 5 stars

Very fast

Very fast, and exactly what I was after. Zero complications and a perfect result. Ill use again 🙂

May 20, 2026
Rated 1 out of 5 stars

Support was great, seller was not

Support was great, seller was not. Item was listed as a standalone ship. Non cc'ued. The item was upgraded from other ships, and the delivery was not the smoothest. Had to reach out to support to actually get it delivered.

May 13, 2026
Star Hangar - Safe Star Citizen Market logo

Reply from Star Hangar - Safe Star Citizen Market

Thank you for your feedback, and I’m glad to hear that our support team was helpful.

I’m sorry your delivery was not as smooth as expected. Occasional hiccups with RSI gift delivery emails can happen, but I’m glad to see that once our support team intervened, the ship was resent and arrived safely.

I’ve reviewed the order carefully, and the product was correctly shown as a “CCU’ed Product” in the package state. The description also stated: “Content: Asgard + LTI + CCU’D ship.” I further double-checked our logs and can confirm that the product listing was not modified between the time of purchase and now.

As the CCU’ed status was shown both in the package state and in the product description, this appears to have been a misunderstanding about the package type rather than an issue with the listing itself. That said, please feel welcome to contact us prior to purchase if anything is unclear.

We’re glad our team was able to help resolve the delivery successfully. Please remember we’re also available 24/7 through our Discord live chat: https://discord.gg/star-hangar

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