I placed an order on the 14th February and I'm still waiting for it to arrive. I inquired about it's delivery on the 24th February and was told it was in the couriers hands. I order a fair bit of stuf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased the Australian made combo squat rack. Excellent build quality. Holds very steady when used. Also purchased a Bench Press+dip bar set. Not as great. Contacted the team and they generousl... See more
Bought some gym plates which arrived moderately quickly from Melbourne but the customer service I received was 11/10. The lady I was dealing with was nothing short of amazing. I would highly recom... See more
Swapped from my usual supplier to star. Better prices and stock levels. I recently purchased a pair of 30kg dumbbells, from my usual company ,products and postage to Nth Queensland was $470,from star... See more
Company details
Written by the company
Australian Owned Gym Equipment Manufacturer and Retailer.
Contact info
3 Aegean Avenue , 3173, Keysborough, Australia
- 0449 961 066
- starfitnessproductions@gmail.com
- starfitnessproductions.com
3.6
Average
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found your after sales help very…
I found your after sales help very ordinary I sent off a couple of emails to detail my concerns with no conclusion
March 4, 2021
Reply from Star Fitness Productions
Hi Shane. Thank you for your review. We're sorry to hear that you aren't satisfied.
I will give you a call this morning to discuss further. Thank you, Amber.
Great equipment
I purchased an incline bench for my home gym and it's very high quality for a great price! Would recommend
March 3, 2021
Reply from Star Fitness Productions
Thanks for the review Stephen! Hope the bench is getting a good work out :)
What great service
What great service.
The team was so helpful and guided me to buy the right equipment.
March 2, 2021
Reply from Star Fitness Productions
Glad to hear Alex! Thanks for your feedback :)
Reply from Star Fitness Productions
Thanks for the feedback Crystal :)
had ordered an item for my son for xmas…
had ordered an item for my son for xmas there was a lot of confusion over there web site and there recent move to a new building they went out of there way to deliver the item ,i would recommend these guys to anyone they're fantastic
February 23, 2021
Reply from Star Fitness Productions
Thank you for the great review Cristina! Appreciate it :)
Amber was really helpful when we were…
Amber was really helpful when we were choosing out our equipment. There was no question too silly. We are stoked to have an affordable, sturdy squat rack at home with a pull up bar. Great start to our home gym, we are very excited! Thanks Amber!
February 23, 2021
Reply from Star Fitness Productions
Glad you're happy with the squat rack Lorraine! Thanks for the great review :)
Very quick transaction and had our…
Very quick transaction and had our goods within 48 hours. Great weights
February 23, 2021
Reply from Star Fitness Productions
Thanks for the review Anna!
Great customer service
Great customer service, no messing around with equipment not being in stock, and quick delivery.
Really happy with Star Fitness Productions :)
February 23, 2021
Unprompted review
Reply from Star Fitness Productions
Thanks Ordell :)
Reply from Star Fitness Productions
Thanks MJ!
Great customer service
February 23, 2021
Reply from Star Fitness Productions
Thanks for the review Shahid :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.