I went yesterday with my little girl and partner for a gender scan at 14 weeks in bury, a lady called jade scanned me, she was really lovely and really took her time as baby was in awkward positions,... See more
Company replied
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See what reviewers are saying
For our second pregnancy, we chose Starlight Ultrasound again for our private scans. We've had early, reassurance, and 4D scans, and each visit has been wonderful. Laura is consistently kind, comforti... See more
Company replied
Can’t recommend this place enough, the staff are so friendly and caring. I’ve attended multiple appointments for pre IVF treatment and this week I attended for an early pregnancy scan which was the mo... See more
Company replied
I have no complaints whatsoever so ever, using Starlight. Easy to order on line, quick delivery. Goods packed very well. And the baby clothes are excellent quality. I will use again. Highly recommende... See more
Company replied
Company details
Written by the company
Private diagnostic pregnancy, fertility and general ultrasound scans & private midwifery in #Bury #Manchester | Gender Scans | 4D Baby Scans | Women’s & Men’s Health Scans | Baby Boutique | 0-2yrs Clothes, gifts and accessories
Contact info
12 Crompton Street, BL9 0AD, Bury, United Kingdom
- 01612601400
- info@starlightultrasound.co.uk
- starlightultrasound.co.uk
4.8
Excellent
361 reviews
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Items were delivered OK but…baby bos damaged
Items were delivered OK but disappointed that the box the goods came in was damaged which was dissapointing because item was required for a baby shower
April 13, 2023
Reply from Starlight Ultrasound
Thanks for the 5* review as the items you ordered were lovely - but what a shame the box was damaged as they are very presentable boxes for gifts to go in. At least the items will have been wrapped in tissue paper and the box will have protected them from any damage - We’re not passing the buck but unfortunately cardboard boxes do bear the brunt of things when travelling through the postal system.
Look out for the discount code attached to the packing slip and a further one sent by email.
Have not got my order yet
April 10, 2023
Reply from Starlight Ultrasound
Hi Donna
Sorry you felt the need to leave us a 2* review because you claim not to have received your order yet.
Your order from Tuesday 11th April was sent by Royal Mail 48 hour signed for tracked delivery on Wednesday 12th April and tracking shows it being delivered with a picture and a signature on Friday 14th April. We suggest you check Royal Mail tracking please.
It would be normal to contact Royal Mail or even us in the first instance as all orders receive tracking information but instead you have chosen to leave us a 2* review on here.
Please check you are not confusing this order with another one you’ve made from a different company as it appears quite clear that you have received your order.
And if you were so unhappy how come you enrolled in our Loyalty Scheme on our website today instead of contacting us or Royal Mail about your missing order?
It might not mean much to you but this sort of unfair review (we have no control over post/delivery in the event it had been delayed or lost but it appears you have received your order) has an impact on independent stores like ours.
Ordered a dress for my granddaughter it…
Ordered a dress for my granddaughter it arrived on time perfectly packed i will be ordering again and recommending to family and friends
March 25, 2023
Reply from Starlight Ultrasound
Thanks Michaela! As someone who’s ordered from us several times, we appreciate your repeat custom and we must be doing something right!
Bought some baby items online
Bought some baby items online. Arrived in very good time. Beautifully wrapped too.
Thank you. Will definitely be shopping online again.
March 30, 2023
Reply from Starlight Ultrasound
Thank you for this 5* review Amanda!
Look out for a further discount code sent by email and another one attached to the packing slip in your order.
And make sure you enrol in our loyalty scheme to earn further discounts
Reply from Starlight Ultrasound
thank you so much! look out for the discount code enclosed with your order for next time and remember to enroll in our Loyalty Scheme to earn further discounts!
Beautiful products at a reasonable…
Beautiful products at a reasonable price. All packaged beautifully and arrived very soon after order had been placed.
March 25, 2023
Reply from Starlight Ultrasound
Thanks for the 5* review and we’re glad you were happy with the items you ordered as well as the presentation and delivery (all items are sent by tracked Royal Mail)
Make sure you enrol in our loyalty scheme on our website to earn more discounts towards future orders
Beautiful products at great prices
Beautiful products at great prices. Posted promptly. X
March 15, 2023
Reply from Starlight Ultrasound
thank you very much for this review Carole x
5 star scan experience
5 star scan experience. It’s a really beautiful space and super informative scan. Laura is so good at what she does and makes you feel so comfortable. Have been back many times over the last few months. Highly recommend.
March 18, 2023
Unprompted review
Reply from Starlight Ultrasound
thank you very much Rebecca!
Reply from Starlight Ultrasound
Hi Cara
Thanks for leaving this negative review for a product that you weren’t happy with instead of just asking to return or exchange it for something else - we don’t make the items or create the measurements and provide the information from the manufacturer / supplier - but we assure you it is a specific frame for scan prints and as an ultrasound clinic ourselves we print out hundreds of scan prints every week so we are quite sure it fits scan prints in - and we have also sold many of these and different types of scan frames without anyone having an issue with the size - sometimes the edges need trimming and there can be larger prints (larger print paper) which may be the case with what you have?
The measurements of this frame are in the product description so it may be worth checking what size scan prints you are trying to fit in it.
Please consider the impact of your review on a small family business
From ordering to receiving,everything…
From ordering to receiving,everything went smooth and I was kept informed every step 👏
March 6, 2023
Reply from Starlight Ultrasound
Thank you very much Sheila!
Laura is a true professional
Laura is a true professional. This is our third time using the services she provides and it won't be our last.
As I said before, she is professional, yet empathetic and kind. She makes you feel relaxed and at ease and has no problems explaining things to you if you don't understand. We got to see our baby again and hear their heartbeat. It was a wonderful experience. We would highly recommend to all.
March 4, 2023
Unprompted review
Reply from Starlight Ultrasound
thank you so much for taking the time to leave this lovely review, Charlotte. It means so much to Laura and the whole Starlight team and we look forward to welcoming you back again soon!
My son and daughter in law love your…
My son and daughter in law love your products.
Excellent customer service too!
March 1, 2023
Reply from Starlight Ultrasound
Thank you so much Debbie! We’re glad they’re happy
It arrived on time...
February 26, 2023
Reply from Starlight Ultrasound
Thank you Susan
I only started using this company…
I only started using this company around December as I found out I was going to be a gran for the first time…I sent away for first order to see the quality of the goods…I couldn’t believe it when I received the order absolutely gorgeous…plus 15% off second order and so on I’m now on to my 5th order and the gift wrapping and presentation is first clasd
February 19, 2023
Reply from Starlight Ultrasound
Thanks again Mary!
First class service Starlight ave no complaints whatsoever so…
I have no complaints whatsoever so ever, using Starlight. Easy to order on line, quick delivery. Goods packed very well. And the baby clothes are excellent quality. I will use again. Highly recommended.
February 17, 2023
Reply from Starlight Ultrasound
Thank you very much!
Reply from Starlight Ultrasound
Thank you Elaine!
Fast service,,,beautiful baby scan…
Fast service,,,beautiful baby scan ceramic frame,,daughter loves it,,,great prices,,,great value,definitely recommend
February 4, 2023
Reply from Starlight Ultrasound
thank you so much Belinda!
Very good experience with nice and…
Very good experience with nice and helpful staff.
Reasonable price.
January 31, 2023
Unprompted review
Reply from Starlight Ultrasound
Thank you for the feedback! Glad you found your experience at Starlight positive, good value and our staff were pleasant and helpful!
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