Star Parking Limited Reviews 

First time using this company due to no space at Heathrow! Fantastic service as booked day before and could accommodate. Service was flawless and would use again! From the Seabrooks

Exceptional in everything!
To-the-point telephone manner, courteous service, no surprises, on-time pickup and delivery. Professional and friendly.
Would use them again.

Everything worked as it should. My return flight being delayed caused no issues whatsoever. Friendly service.

The driver was waiting for me when I drop the car off, and arrived within five minutes for the collection upon my return, so excellent service, I would definitely use them again!

Prompt service, meet and greet was clockwork. Called 20 mins before arriving at the airport and someone was there to pick up our car, and same again at the other end. Used them several times before and would do so again!

Prompt and friendly service. Great price.

Tried booking thru. ‘Manage your booking’ on BA site but it froze. Looked up Star Parking site directly (which was less expensive for meet and greet) but couldn’t get the booking to take payment. After several failed attempts my bank stopped card. Called Star who sent an invoice for the cost of parking which I paid. Not had written/emailed confirmation of booking yet to enable me to check booking is correct.

When I collected my car the front registration plate was hanging off, clearly caused by bumping the car (which is only months old). Customer services responded promptly but claimed it would be a costless fix and that I should repair it myself. I've informed them that the retaining thread is damaged so it's not costless and am waiting to hear more. Will update here.

Picked up the phone straight away. Good communications. Quick and courteous service. Recommend.

I chose Star because it actually was the cheapest. Made my reservation and paid online. Very convenient. I was provided prompts at every step. Easy to follow directions. They were 2 steps ahead of my needs, VERY POLITE AND RESPONSIVE. Got out to help me immediately when I hit a glitch. DEFINITELY RECOMMEND.

Used them before, and they never fail to deliver great, friendly service.

found this people last minute to have my car moved from Gatwick to Heathrow. Bit of a pricey service but take me they can make miracles happen.

Do not use this company.
Picked up car last night my brand new glasses for driving worth nearly 200 pounds had been stolen from the glove compartment of my car !

This company are awful. They added 40 miles to my car, caused damage that they refused to accept. I had to then spend valuable time proving they did cause the damage. Once proven I am met with rudeness and arrogance telling me I have to have my 12 month old £40k car fixed by them (resulting in a 200+ mile round trip at my expense). They don’t care for manufacturers warranties or the needs of their customers.
Their staff are rude and try to hide behind their T&C’s, yet having read them they failed to comply with two of their fundamental claims (direct from their own website).
They try to bully you into submission and refuse to help.
They believe their terms and conditions are above the law and refuse to provide you with information that you require.
Avoid these cowboys at all costs!!!!

They’re amazing. So on time and responsible with good prices. I’ve been using them for 6 months and cannot be happier.

Excellent service. Car picked up and brought back with little delay.
Would definitely use again.

Highly recommended. I recently needed to leave my car at Heathrow and collect it from Gatwick. My flight home was delayed but the driver was there to meet me and was very kind and helpful even though it was 1.30 am. The whole process was easy and efficient.

The official meet and great and HT5 is a little pricey so I went with Star Parking. It was a mistake I won't make again. They clearly do not have the people or infrastructure to provide the service. Waiting for 35 minutes for your car to be delivered renders the entire service pointless. Staff couldn't have cared less. DO NOT USE.

Always on point.

Swift and efficient.

Communication is good and drop off and pick up smooth....

Great service- called on my way to the airport when caught up in traffic and they were incredibly accommodating.
When we arrived back after our holiday we were over an hour late landing and they were still promptly at the airport, no hassles, and we left quickly for our ride home.
All of the staff were professional and courteous.