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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with purchases and provide personalized service. People are highly satisfied with the product selection, describing the artwork as wonderful and stunning. The service, including delivery, is frequently highlighted as amazing, efficient, and hassle-free, with many appreciating the personal touch and excellent communication throughout the process. Consumers also commend the overall user experience, finding the galleries well-organized and the purchasing process smooth and enjoyable. The delivery service is often noted for its promptness and care, with some reviewers mentioning personal deliveries and assistance with hanging artwork.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and friendly... See more

Product

Users describe positive interactions with the product. Customers consistently praise the beautiful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpful and... See more

Delivery service

Consumers consistently report positive experiences with the delivery service. Many reviewers highlight the... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the overall experience... See more

Based on these reviews

Rated 5 out of 5 stars

Lovely gallery with a very good selection of art. The service we received from Henni was fabulous, even keeping the gallery open after business hours so we could get there to view the picture we were... See more

Rated 5 out of 5 stars

Jacob at the Norwich gallery was friendly and informative. I was only visiting Norwich but he followed up with texts when I returned home. Once I bought the picture he continued to keep me informed re... See more

Rated 5 out of 5 stars

When you part with your hard earned money and you actually have an enjoyable experience in the process then that ticks my boxes. Oh yes I got a wonderful piece of art thrown in! The piece of art... See more

Rated 5 out of 5 stars

Tonia found the perfect piece of art for my new home - she’s even amazing at matching me to the right artwork. Not only did the piece by Lhouette have real meaning, but I was then lucky enough to me... See more


Company details

  1. Art Gallery

Written by the company

The Home of Remarkable Art Based in a three-storey property in the heart of Holt, North Norfolk, Startle is a brand new independent gallery showcasing art from around the world. Building on 15 years of experience, Startle is delighted to launch in this new location, bringing a unique approach to a thriving artistic community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great prints & service

Purchased some fabulous prints from Startle in Holt. Great attentive service from Henni who is highly customer focused and extremely helpful. Well done!

March 21, 2026
Rated 5 out of 5 stars

One of my favourite art galleries !!

A lovely experience visiting Startle in Holt. A beautiful gallery with 3 floors. Left to browse at leisure with a lovely coffee. No pressure to buy but once I found a piece that had to go home with me, we received fantastic, attentive service.

February 13, 2026
Rated 5 out of 5 stars

It's the personal touch

It's the personal touch, despite the late delivery great that Simon delivered it , we had a good chat about the piece and art in general. .

For me thats simple but so no one does it

So A1 and after alot of drilling its up on the wall and looks fantastic . I am sure to get some stuff in the future

KK

February 5, 2026
Rated 5 out of 5 stars

Buying my first piece of art

I visited to look at buying my first piece of art. The service by Henni was exceptional. She listened to what I liked and never made me totally comfortable. Followed up with a message to check I was happy.

February 2, 2026
Rated 5 out of 5 stars

Excellent service

The Consultant, Jacob, worked tirelessly to get the painting I require. Great service brought to my house before I bought the painting.

January 26, 2026

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