Moved a 3-bedroom down to Missouri, this summer. I wanted a totally licensed and dependable carrier, which Star Van Lines definitely is. Got a free quote online, and Manager Michael called back immedi... See more
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Review summary
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Everything was polite and professional – the team handled the move carefully and stayed respectful throughout. No complaints about the quality. If I had to mention something, the price could be a bit... See more
Had to move my studio apartment and I was worried about my old record collection. The movers handled everything carefully, even stacked my vinyl upright like I asked. They paused a couple times to ask... See more
The movers just finished my move from Denver to Boulder , and the whole experience was honestly excellent.Denis and his team were super professional,friendly and incredibly efficient from start to fin... See more
Company details
Written by the company
Star Van Lines is a Moving company (not broker) providing excellent services for customers. Serving long-distance, local, commercial moves. Packing and unpacking services, piano moves. Storage service can be provided and temporary storage use is free for our customers. We provide discounts for seniors, veterans and our permanent customers. Only fair prices and great service with respect, support and kindness. Our team is able to provide you with a quality experience , we are here to make your move as easy as possible. We are confident that every customer will find moving effortless with our expert and reliable moving team. We keep our customers informed. Every move is customized to meet the needs of each person, business, and family. As a nationwide moving company we are fully licensed and can serve your needs in California, Florida, Nevada, Washington, Arizona, Colorado, New York State, Texas , North Carolina , Georgia and deliver your loads nationwide. Start your move today with a free quote or make a call us by 855-822-2722 and our managers will be happy to help you and make your move stressless.
Contact info
2101 E 51st street, 90058, Vernon, United States
- 855-822-2722
- info@starvanlinesmovers.com
- starvanlinesmovers.com
3.9
Great
139 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
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Good Location Experience
Good Relocation Experience with Star Van Lines! Engaged their services for my recent move and was thoroughly impressed with their professionalism and efficiency. Every piece of my belongings was treated with utmost care, safely transported, and meticulously set up in my new dwelling. Kudos to their team for making this transition seamless and stress-free. Would definitely entrust them with any future moves.
August 17, 2023
Unprompted review
During the transport, we had a flat tire
During the transport, we had a flat tire, but the driver managed to handle it and fix everything quickly. There were no further issues. The prices at StarVanLines are slightly lower than Uhaul
September 12, 2023
Unprompted review
5 Stars for Denis
Denis was super friendly and great to work with. He communicated well and was super efficient.
September 17, 2023
Unprompted review
UPSELLING
UPSELLING! FRAUD!!! LIARS!
I told the seller I had a 10x10 storage unit FILLED ! W a two bedroom . I even mentioned to him there’s so many stuff I can’t name every single item to he replied it’s ok give me what you can. He quoted me $1900 I told him unfortunately I can’t afford that. I’m a single mom of 3 w no financial help and just moved to a whole new state. He asked what my budget was I told him honestly 1500 I’m struggling over here. He then told me let me ask a manager to see if we can HELP you. He came saying we can DEFINITELY help you for $1500. Obviously I was excited because me and kids are in an FULLY EMPTY apartment. Anyways when the driver shows up an hour late. He tells me that they were never told the truth about what was in the storage n that if I wanted my 10x10 storage moved I need to pay them an extra 2k. Which I don’t have!!!!!! Super unprofessional!!!!!!!
August 31, 2023
I recently had the pleasure of using…
I recently had the pleasure of using STAR VAN LINES for my moving needs, and I couldn't be happier with the experience. The team at STAR VAN LINES handled every aspect of my move with care and precision. Their expertise in packing and unpacking ensured that my belongings were well-protected throughout the journey. Their storage options provided me with the flexibility I needed during the. From the initial consultation to the final delivery, their team demonstrated exceptional organization and communication skills. They clearly understand the importance of a smooth move, and it truly showed in every step of the process.Despite the minor setback of a few hrs delay due to long traffic,I can confidently recommend STAR VAN LINES to anyone in need of a reliable, full-service moving and storage company. Their professionalism, attention to detail, and dedication to customer satisfaction set them apart. Whether it's a home move or a business relocation, they have the expertise to make it a seamless and successful experience.
August 5, 2023
Unprompted review
Slava and Marat both did a great job…
Slava and Marat both did a great job upon delivery. Handled items well and were able to get everything from the truck to the apartment in a smooth manner.
August 18, 2023
Unprompted review
Unresponsive, damaged and missing items
Our items were delivered in two separate trucks when they only filled up one truck. The second truck came ~2 weeks after truck one. There were damaged items and missing items. I've reached out to Star Van Lines via phone, text, and email with no response on how to file a claim. I purchased the more expensive insurance plan as well. I will unfortuantly be filing a report with BBB and hiring an attorney to address these issues.
August 1, 2023
I did a move from Tampa to NY
I did a move from Tampa to NY . I requested a straight delivery and guys delivered my belongings in 3 days .Excellent service , thank you
Thx Sol for greasy costumer service and Eugene and Emil for taking care of my belongings 😊😊😊
April 27, 2023
I recently used Star Van Lines for a…
I recently used Star Van Lines for a long-distance move and they exceeded my expectations. Their team was very friendly and helpful throughout the entire process, from packing to unpacking. They took extra care with fragile items and made sure everything arrived at my new home in perfect condition. I would definitely use them again and recommend them to anyone in need of a moving company.
April 25, 2023
GREAT TEAM
GREAT TEAM. EXELLENT CUSTOMER SERVICE !!! Quick and easy move with no headaches!
Thanks to Max and Nikita. God bless your company
March 27, 2023
Star Van Lines made my moving…
Star Van Lines made my moving experience an absolute breeze! Their team was professional, efficient, and courteous from start to finish😉.
March 19, 2023
Unprompted review
All of my furniture got destroyed
These people are crooks . They moved me from Florida to New Jersey and all of my stuff showed up soaking wet. TV’s , bed, couch, chairs , paintings , photos . Everything is destroyed. They lied and said they have $10k insurance but are only willing to give me $500. The move cost me over $2k, they won’t even refund that. This is the worst experience I’ve ever had. Every single thing is ruined. And now they won’t answer my calls or emails. Do NOT use this company. They are the worst . I have pictures of everything.
February 26, 2023
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