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statefoodsafety.com Reviews 

183
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly experience, noting the ease of navigation and the clear presentation of information in the courses. Many appreciate the effective teaching format, including engaging quizzes and short, relevant videos that make learning straightforward and efficient. The staff and customer service receive high praise for their helpfulness, professionalism, and quick responses, with many receiving excellent support. People also found the product and service to be of high quality, enabling them to complete certifications efficiently and gain valuable knowledge. However, some customers experienced issues with customer service, citing difficulties in launching exams or receiving certificates, and slow or inconsistent responses. A few other people also felt that the closed captions were too fast to read, making the learning process longer for those with hearing difficulties, and some found the test questions challenging due to wording.

What people talk about most

User experience

Customers had positive experiences with the user experience, finding the courses easy to understand,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Product

Reviewers highlight positive aspects of the product, noting that it was very easy to purchase and provided... See more

Service

People report positive experiences with service, highlighting the team's helpfulness, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This course is very well put together. Every section touches on the things that actually can happen in restaurants. I really like the quizzes at the beginning and ending of each section. This helps... See more

Rated 5 out of 5 stars

The traning was comprehensive, but not drawn out. The use of imagery and story telling, helps the brain remember all the protocols when it comes to food safety. The instructions were super clear and t... See more

Rated 5 out of 5 stars

The process was user friendly with no room for error. The training videos were straight to the point with the most relevant information presented. Also, providing short videos kept my attention and ma... See more

Rated 5 out of 5 stars

As a former teacher turned lawyer, i can say excellent teaching format while accentuating the safety and probably legal aspects of being a food handler. Also, very quick response to one issue that w... See more


Company details

  1. Educational Institution
  2. Education Center

Written by the company

StateFoodSafety has spent decades helping food workers and businesses get trained and certified. We offer courses for food handlers, food managers, alcohol servers, and food service companies of all sizes across the United States. Our courses - including Food Handler Cards, Food Manager Certification, Food Allergens, Alcohol Server, and HACCP - are accepted by hundreds of agencies at the state, county, and city level. Every course is built using the latest food safety standards and created by a team of certified food safety professionals, public health experts, and experienced instructors who understand what it takes to succeed in the industry. We work directly with local health departments to make sure our training meets the regulations in your area, a process that has led to partnerships with more than 150 regulatory agencies nationwide. Courses are mobile-friendly, available in multiple languages, and designed to keep learners engaged from start to finish. For businesses with larger teams, we also offer group purchasing, voucher management, and reporting tools to make training easy to track and manage across your workforce. Whether you're getting certified for the first time or training a whole team, StateFoodSafety makes it simple to stay compliant and get back to work.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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Asks customers to review

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4.6

All reviews

(183)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeremy was such great help!!

Jeremy was such great help!!! I was about ready to break my phone when Jeremy stepped in right on time and pointed out the typo for which I couldn’t seem to log into my account! Thank you so much for your patience you handled and made my experience very much swell I appreciate you your awesome!!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Dario Vasquez is stellar!

Dario was extremely helpful! Very efficient and helped me to reschedule my exam for an in-person experience. He even walked me through a couple computer solutions to aid and fixing the problems I ran into when trying to take my test online! Please give him a raise, he was awesome!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I needed help with the paperwork for my…

I needed help with the paperwork for my food handler documents, and "ANNE" provided excellent and fast service. She was professional, helpful, and made the process easy to understand. I am totally satisfied with the assistance I received and truly appreciate her support. Thank you, Anne, for the outstanding customer service!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Chat feature worked great

Chat feature worked great and Jeremy was super helpful. Cant speak to the functionality of the website, yet.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Problem Solved.

Kate listened to the information I gave her regarding the problem we were having, and then she did an excellent job answering questions, providing solution steps--she even stayed on the line while I tested these solution steps out. I really appreciated her professionalism and helpful attitude. Thanks, Kate!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Dario was extremely patient…

Dario was extremely patient and knowledgeable. I was having trouble navigating the StateFoodSafety website to sign up a volunteer to take a food handler's test and he was a great help in getting things set up and answering my many questions. Thank you!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Derio was very helpful

Derio was very helpful. Very pleasant and didn’t make me feel like an idiot! Thanks

June 4, 2026
Unprompted review
statefoodsafety.com logo

Reply from statefoodsafety.com

We're so glad our team provided such a positive and helpful experience for you. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Miss Veronica, the understander.

Veronica did a great job. She didn't get upset with me. She realized I was struggling. She had me switch to a computer which made things go smoother because my phone wasn't working with the program. She didn't make up stories to me. She never raised her voice or made me think I am stupid and old. I'm not but you know what I mean. It's the tone that means so much to the student. Thanks, Veronica.

June 1, 2026
Unprompted review
statefoodsafety.com logo

Reply from statefoodsafety.com

We are so glad to hear about your positive experience and appreciate you sharing your feedback. It is wonderful to know that our team provided such helpful and understanding support. We value your kind words.

Rated 1 out of 5 stars

Absolutely sucks

Absolutely sucks. I've already paid 2 times now and still unable to taken the test supposably due to technical issues. They blame it on my internet connection wich I am not having trouble with anywhere else. Do not use this website

August 17, 2025
Unprompted review

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