staterabikes.de Reviews 6,095

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service and lightning‑fast delivery - the package arrived in Poland within 3 business days. Everything matched the description, was well packed, and absolutely worth the purchase. And the littl... See more

Company replied

Rated 4 out of 5 stars

The initial bike setup was great, I didn't need to work a lot;) The only con is a package, it's too fragile. I had multiple holes in it (from transport) but luckily bike was not scratched or damaged (... See more

Rated 5 out of 5 stars

I did order a e-road bike and are happy that i did order at Statera bikes and how everything was handled. Immediate confirmation and invoice after placing the order. When I inquired about the delivery... See more

Company replied

Rated 5 out of 5 stars

Happy, I made a very nice deal in February where I bought a decent eMTB that I otherwise couldn't afford — new and with guarantee! Statera also did a great job supporting me with spare parts and info... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

STATERA steht für Abenteuerlust, Mut und Spaß. Wir sind humorvoll, locker und begeistern mit unserer Authentizität, denn: wir leben unseren Beruf und können bei der Kundenberatung oder beim Plauschen mit den Kollegen von unseren eigenen Sporterlebnissen berichten.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Replied to 13% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The bike arrived with some issues, but great aftersales

The bike arrived with some issues. The pedal screws were very tight and a lot of parts were not aligned properly. Also some minor parts were missing. After a message to Stratera, they allowed me to fix those issues at a local bike shop and send them the receipt.
Excellent after sales, and great price for the bike too.

January 22, 2025
Unprompted review
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Reply from staterabikes.de

Vielen Dank für die nette Bewertung!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Great price

Great price, fast delivery.
Lacks delivery to Poland :)

January 17, 2025
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Reply from staterabikes.de

Vielen Dank für die nette Bewertung!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Great feeling

Ordered my bike just before christmis, and just a day before 24 dec it was delivered at my home! Super happy with the bike!

January 17, 2025
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Reply from staterabikes.de

Vielen Dank für das tolle Feedback!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Serious

Serious, delivery on time, great 👍

December 27, 2024
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Reply from staterabikes.de

Vielen Dank für die Bewertung und die 5 Sterne!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Bicycle arrived very fast

Bicycle arrived very fast. Everything in perfect condition. I am very satisfied.

December 23, 2024
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Reply from staterabikes.de

Vielen herzlichen Dank für die positive Bewertung!
Grüße vom StateraBikes-Team!

Rated 5 out of 5 stars

Alles perfect

November 25, 2024
staterabikes.de logo

Reply from staterabikes.de

Vielen herzlichen Dank für die positive Bewertung!
Grüße vom StateraBikes-Team!

Rated 4 out of 5 stars

Fast delivery, good product vs price

I bought a bike for my son. The deal was good and he is very happy with it. only disadvantage was that unfortunately the delivery charges were EUR 79. I'm quite sure there is a better alternative for a lower price to get a bike to the Netherlands.

September 19, 2024
staterabikes.de logo

Reply from staterabikes.de

Vielen Dank für Ihr Feedback!
Grüße vom StateraBikes-Team!

Rated 1 out of 5 stars

Statera.de is not as good a bike shop…

Statera.de is not as good a bike shop as you might think after the first reviews. After careful selection, I decided to trust this store, but there was a big mistake. The bike arrived very poorly packaged and components such as the battery and original accessories fell out of it. Fittings such as derailleur, cranks, brakes were different and cheaper line. Which made my bike a 1000 euro cheaper model. I found their funny compensation of 50 euros, and they say the importer doesn't have enough exact components.
I don't want to return the bike because it is already done with Invisiframe (150eur) and the postage to the Czech Republic wasn't cheap at all. We have an e-shop with 80.000 pc. of tires where we have a photo and an description of the product for each item. I don't know why Statera.de can't have a real photo and description for something as expensive as a bike for 5000 euros.
Santa Cruz Megatower ASX coil.
Jan Zajic

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Fast delivery, and so far very happy with my liqbike. It exceeded my expectation. It has not been in use long but if it continues the price is very, very good for what you get.

September 11, 2024
Rated 5 out of 5 stars

Great quality bike and service

I’ve had the bike for one month, and it’s been a pleasant experience. The quality of the parts and construction exceeds my expectations. For the price point, this is the best bike out there. Trust me, I have been researching for years!

July 11, 2024

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