Great service and lightning‑fast delivery - the package arrived in Poland within 3 business days. Everything matched the description, was well packed, and absolutely worth the purchase. And the littl... See more
Company replied
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Great service and lightning‑fast delivery - the package arrived in Poland within 3 business days. Everything matched the description, was well packed, and absolutely worth the purchase. And the littl... See more
Company replied
The initial bike setup was great, I didn't need to work a lot;) The only con is a package, it's too fragile. I had multiple holes in it (from transport) but luckily bike was not scratched or damaged (... See more
I did order a e-road bike and are happy that i did order at Statera bikes and how everything was handled. Immediate confirmation and invoice after placing the order. When I inquired about the delivery... See more
Company replied
Happy, I made a very nice deal in February where I bought a decent eMTB that I otherwise couldn't afford — new and with guarantee! Statera also did a great job supporting me with spare parts and info... See more
Company replied
STATERA steht für Abenteuerlust, Mut und Spaß. Wir sind humorvoll, locker und begeistern mit unserer Authentizität, denn: wir leben unseren Beruf und können bei der Kundenberatung oder beim Plauschen mit den Kollegen von unseren eigenen Sporterlebnissen berichten.
Eugen Klaussner Str. 18, 77723, Gengenbach, Germany
Replied to 13% of negative reviews
Typically replies within 48 hours
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Reply from staterabikes.de
The bike arrived with some issues. The pedal screws were very tight and a lot of parts were not aligned properly. Also some minor parts were missing. After a message to Stratera, they allowed me to fix those issues at a local bike shop and send them the receipt.
Excellent after sales, and great price for the bike too.

Reply from staterabikes.de
This is a really good bike sturdy and gives a nice drivers experience. and also is the bike really good looking.

Reply from staterabikes.de

Reply from staterabikes.de
Ordered my bike just before christmis, and just a day before 24 dec it was delivered at my home! Super happy with the bike!

Reply from staterabikes.de
Bicycle arrived very fast. Everything in perfect condition. I am very satisfied.

Reply from staterabikes.de
I bought a bike for my son. The deal was good and he is very happy with it. only disadvantage was that unfortunately the delivery charges were EUR 79. I'm quite sure there is a better alternative for a lower price to get a bike to the Netherlands.

Reply from staterabikes.de
Fair prices and delivery is ok.
Customer Service is friedly. But they are quite tough and rough in the management
Statera.de is not as good a bike shop as you might think after the first reviews. After careful selection, I decided to trust this store, but there was a big mistake. The bike arrived very poorly packaged and components such as the battery and original accessories fell out of it. Fittings such as derailleur, cranks, brakes were different and cheaper line. Which made my bike a 1000 euro cheaper model. I found their funny compensation of 50 euros, and they say the importer doesn't have enough exact components.
I don't want to return the bike because it is already done with Invisiframe (150eur) and the postage to the Czech Republic wasn't cheap at all. We have an e-shop with 80.000 pc. of tires where we have a photo and an description of the product for each item. I don't know why Statera.de can't have a real photo and description for something as expensive as a bike for 5000 euros.
Santa Cruz Megatower ASX coil.
Jan Zajic
Fast delivery, and so far very happy with my liqbike. It exceeded my expectation. It has not been in use long but if it continues the price is very, very good for what you get.
I’ve had the bike for one month, and it’s been a pleasant experience. The quality of the parts and construction exceeds my expectations. For the price point, this is the best bike out there. Trust me, I have been researching for years!
Everything was ok on my order. Fast Delivery, good product and price. 👍🏻
Ordering process was very easy. Communication via store was always informative and timely. Bicycle arrived on time, was well packaged/protected and courier service took great care over handling of the package. Bicycle and all parts were present and in brand-new condition.
We found very good deal for e-bike we wanted. Quick deliver, all went well.
Great experience: best price in the market, speedy delivery. 100% satisfied with my new BMC bike!
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