Stationery Pal Reviews 9,040

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and cuteness of the products, finding them to be excellent and accurately depicted online. Many appreciate the affordable prices and the quick delivery service, often noting the delightful and well-protected packaging, which frequently includes charming free gifts. The overall shopping experience is often described as positive and enjoyable, with many expressing their intent to order again. However, some customers have experienced issues with their orders, including missing items or packages that never arrived. There are also occasional mentions of dissatisfaction with the variety of items in mystery boxes or the condition of packaging upon arrival. A few people have also reported difficulties with customer service responsiveness when trying to resolve these order-related problems.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Price

Clients share positive opinions on price, with many highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Fake Sanrio mildliners

I ordered Sanrio mildliners. They were fake with stickers stuck on them. Not the original ones like I had purchased a couple of years ago. I emailed them asking for a refund but they didnt get back to me. Very bad experience. Won’t be ordering from them again.

January 12, 2026
Rated 5 out of 5 stars

Amazing!!!

I am so happy with my order, the stuff I got was exactly as pictured, the highlighters are the prettiest pink shade ever! I didn't order a lot, but they sent me a few extra gifts (a cute little bear, two pens, and a detachable ice cream eraser), which I will definitely be using. The package came in less than two weeks, and overall I recommend this lovely shop to anyone who loves stationery. Thank you!! :)

February 10, 2026
Rated 1 out of 5 stars

Refund Request Ignored

During Black Friday I ordered a few items, and the package never got delivered, it was returned to sender, for some reason. I tried to contact Stationery Pal multiple times (3 emails, facebook and Instagram messages) but never got any response and no refund, either. I am seriously considering never ordering from them again!

November 21, 2025
Rated 5 out of 5 stars

I like how cheap the things are and how…

I like how cheap the things are and how U have discounts it really helped or I would've been paying up to 30 euro on just about 5 items which my mom wouldn't allow and I would've been upset I also like how Ur an international shop I only had problems using the physical card but the problem was solved I just really love the variety of items U have aswell.

February 19, 2026
Rated 5 out of 5 stars

Not any shop

Really happy with my experience. Packed with attention and care, I felt like I received a gift from a friend. Felt really nice, rare and precious. Thank you

February 12, 2026
Rated 5 out of 5 stars

Great products, sweet opening experience

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-colored confetti, and several very cute free gifts in addition to my order. I also received a nice thank you note. You can tell a lot of thought and kindness went into putting together my order. I'm looking forward to using my crafting things from you. Thank you so much, what a treat doing business with you. ♥☻

February 11, 2026
Rated 4 out of 5 stars

A great choice for anyone who loves stationery

The pens write smoothly, the notebooks have excellent paper quality, and the accessories are thoughtfully designed. Everything feels well-made and adds a touch of creativity to everyday tasks. A great choice for anyone who loves stationery!

April 29, 2025

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