Stationery Pal Reviews 9,040

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and cuteness of the products, finding them to be excellent and accurately depicted online. Many appreciate the affordable prices and the quick delivery service, often noting the delightful and well-protected packaging, which frequently includes charming free gifts. The overall shopping experience is often described as positive and enjoyable, with many expressing their intent to order again. However, some customers have experienced issues with their orders, including missing items or packages that never arrived. There are also occasional mentions of dissatisfaction with the variety of items in mystery boxes or the condition of packaging upon arrival. A few people have also reported difficulties with customer service responsiveness when trying to resolve these order-related problems.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Price

Clients share positive opinions on price, with many highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

Shop Dollar Mall


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Amazing shop, highly recommend!

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories that when you press there is nothing to buy from which I found a little annoying. But overall amazing shop I highly recommend!

January 15, 2026
Rated 3 out of 5 stars

The packaging was really cute, the idea is there

The packaging was really cute, and it came with stickers and a really nice note. But received a few pens that either showed up super light or didn’t work at all. I was really excited about this, as it was my first stationary box. It was okay, I probably wouldn’t get another

December 10, 2025
Rated 3 out of 5 stars

I like a few of the products

I like a few of the products. I thought it would have more black pens. And more decorative stuff for my planner/journal. But for the price it wasn’t worth it. I ended up either throwing away the product because it didn’t work or giving it away, I think I kept a handful of items.

December 10, 2025
Rated 1 out of 5 stars

Non existent support

Having tried to contact you several times to advise the parcel has still not been received, am extremely disappointed with the service. Your email address advises support but clearly in this instance, none has been given. If you see this, please check your emails. Very disappointed!

December 16, 2025
Rated 3 out of 5 stars

2nd mystery bag purchased

2nd mystery bag purchased. My daughter likes these but I wish she didn't. Overpriced and shipping of $25 is crazy. The stationary is just cheap so its nothing spectacular.

December 9, 2025
Rated 5 out of 5 stars

Perfect

Everything was perfect. I also got some freebies. Very happy with my order. Will definitely buy again!

December 8, 2025
Rated 5 out of 5 stars

Love the mystery boxes!

Love the mystery boxes!! My only feedback is I usually order two for myself, so I wish the package items were more varied. There was enough variation to make it worthwhile however! Fun packaging makes it feel like a treat.

December 5, 2025
Rated 5 out of 5 stars

Best stationary shop

I loved my order! Everything arrived safely, and I was pleasantly surprised by the extra gifts and the sweet note. Even though I don’t shop here often due to shipping, this is definitely the best place to buy stationery, washi tape, and stickers. Amazing quality and the best prices. Highly recommended!

December 2, 2025
Rated 5 out of 5 stars

Always great

Always great! Cool products, fast shipping, surprises inside beautiful boxes that are packaged well.

December 1, 2025

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