Stationery Pal Reviews 9,040

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and cuteness of the products, finding them to be excellent and accurately depicted online. Many appreciate the affordable prices and the quick delivery service, often noting the delightful and well-protected packaging, which frequently includes charming free gifts. The overall shopping experience is often described as positive and enjoyable, with many expressing their intent to order again. However, some customers have experienced issues with their orders, including missing items or packages that never arrived. There are also occasional mentions of dissatisfaction with the variety of items in mystery boxes or the condition of packaging upon arrival. A few people have also reported difficulties with customer service responsiveness when trying to resolve these order-related problems.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Price

Clients share positive opinions on price, with many highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stationary review

It was very good, it's my favorite stationary company! As soon as my friend told me about it I got happy and got some and it turned out AMAZING, I will definantly be buying from here again!!

November 28, 2025
Rated 5 out of 5 stars

Quality n shipping time great

The service was amazing, there was often notices of where my package was and when it was delivered, the shipping quality was great, the package was secure and used less plastic than I expected which is great

November 27, 2025
Rated 5 out of 5 stars

Very Good ✨

i like how they send extras and always give me nice keepsake boxes, fast considering they are shipping from asia to europe 💖🩰

December 29, 2025
Rated 1 out of 5 stars

The shipping took a month and was…

The shipping took a month and was delivered to my house at 1245am. I was awoken by the delivery thank heavens because by morning it probably would have been stolen or blown away as it was barely on my porch.

November 25, 2025
Rated 5 out of 5 stars

Arrived quickly and with an extra touch!

I was excited to receive my order quickly, and the little extra gifts I found inside were a surprising touch! The prices were reasonable, and I was able to find stationary that not only fits my taste, but is hard to find elsewhere because of my taste!
Super happy with my purchase!

December 27, 2025
Rated 1 out of 5 stars

Crickets

I contacted multiple times on different platforms and have recovered no response. My order is missing and item.. it's been about 4 weeks and it's all crickets. Seems like they care more about the money and not enough for customer service..

November 21, 2025
Rated 5 out of 5 stars

One of my favourite shops

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only problem is as soon as my parcel arrives, I ALWAYS end up placing another order immediately because I love it all so much! Thank you Stationary Pal team!!

December 18, 2025
Rated 1 out of 5 stars

NO CUSTOMER SERVICE

I made an order, and on the same day requested the order be canceled due to an incorrect item. I contacted the company 3 times, with no response. The order ended up being sent, and their customer service NEVER responded to me (I used the support address on their website). Now I have to return the items.

November 12, 2025
Rated 4 out of 5 stars

For the mystery set bag

For the mystery set bag, I found most of the products a bit boring since it mostly consisted of pens and pencils, so a better variety would have been nicer to see, the water book is very adorable and I love how compact it is, still haven’t tested it out yet though, and my favorite of all was the Kawaii mystery set, I am a big fan of Sanrio so I was very excited viewing a lot of the products, there was such a nice variety, and of course you get a lot of products for such a good price (and this applies to all the products I ordered).

November 11, 2025
Rated 1 out of 5 stars

Very disappointed

The delivery driver refused to hand over my package because he said my address wasn't correct, which is a lie. He returned the order to the store, and even after I contacted them, no one responded!

November 28, 2025

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