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Rated 5 out of 5 stars

Second visit to Staykool and as before the service was excellent. Pressure tested the system and did thorough leak detection, explained everything in simple terms as they went along. Explained... See more

Rated 5 out of 5 stars

Just had my old Merc air con re-charged by Staykool. System was first pressure tested then vacuum dried to check that there were no leaks. It was re-gassed together with oil to manufacturers specif... See more

Rated 5 out of 5 stars

A really excellent service. Mark obviously knows his business. He is a really terrific technician who understands car air con problems and how to fix them. We arrived some 10 minutes early for our app... See more

Rated 5 out of 5 stars

Big shout for Staykool Air conditioning Derby Very reasonably priced No BS Explains what he is doing Really works to minimise your bill Not maximise it like those utterly useless replace t... See more

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5.0

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

5⭐️.

Can’t recommend Mark enough, he is professional, friendly and most importantly sorted my AC issue. Throughly recommended 5⭐️

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! My 3yr old BMW had only lost about 80g of its R1234yf refrigerant gas out of 500g and I thought it was still cold, but Mark said it would make a difference - totally correct as made a massive difference just being short of full. Fully recommend even if it's just the periodic service as that's all I went for, but was surprised at the improvement.

April 29, 2021
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Sold me a leak test and a full service @ £75 within 2 days it had all leaked out. I contacted them and left messages but never got a reply, turns out one of my pipes was split cost me over £500 at Ford to be fixed.

March 23, 2021
Unprompted review
Staykool logo

Reply from Staykool

Hi
We are sorry the leak test did not work. According to our records the service was carried out in April 2018. We reply to all messages unless the message was sent by return from the booking system then we would not have received this as it does not get sent to us, we would never intentionally ignore any messages or emails.
We do state in our terms that we can not guarantee a leak may not occur, this is why we advice the leak sealer if no gas is in the system, even with the leak sealer leaks can still occur due to the high pressure in the system opening up any potential small holes.

We are really sorry you are not happy with the service you received and welcome negative reviews. We will act on this reply once to implement procedures to let customers know not to reply to the booking confirmation email. We have since also updated our terms and conditions to let customers know that we can not detect all leaks, we now in the last 6 months use ultrasonic leak detection and higher pressure nitrogen test to find over 95% of leaks.

Regards
Mark and Amanda

Rated 5 out of 5 stars

Highly Recommended

Great service. Easy to book online and all done in about 20 mins. Pointed out where my AC was leaking. Would definitely recommend using Mark if your air con isn't working! Thanks.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Had aircon service and regas great…

Had aircon service and regas great service as usual. Have used Mark's services before on another car and cannot recommend enough, it's really nice to find someone you can trust and Mark is very knowledgeable and helpful during whole process. Thanks will definitely use again.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Took my grandaughters car for full test…

Took my grandaughters car for full test and regas. She was so impressed with his service and could not stop talking about it on the way home. Stinking hot day but we were well cool by the time we got home. A month later and it is still working perfectly. Will be taking my own car in shortly. My best mate from Scotland will be bringing his in in September. What more can I say. If you want to stay cool Use Staykool

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Mark was excellent and a true professional!!

Mark was excellent, a real professional!! Had an issue with my van losing gas and not getting cool, within 5 minutes of arriving he knew the issue, a further 15 minutes later i was regassed, tested and on my way home!!! Thanks pal!!!!

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

5 Star Service!

Really impressed with the level of service shown during the service check on my Focus. Although technical myself, I really appreciated the ongoing commentary that Mark gave during the service. No step was left as a mystery. The gas level was almost full so no charge for the vacuum out and regas. The problem on mine turned out to be electrical and after some diagnostics, Mark was able to point me in the right direction. (Temperature sensor under the dashboard had come undone). Plugged it in again and was up and running by end of day! Thank you! I wish I could find a mechanic with as good an attitude!

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great service, six stars if i could award them!

It was a real pleasure dealing with Mark, Here's a guy who does what he says, when he says he's going to do it, explaining everything along the way. If you are looking for a first rate job, a friendly reception, and a price agreed at the start and stuck to at the end, then look no further. I would definitely recommend Mark to potential customers and would have no hesitation in using him again. Thanks Mark!

April 13, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant , thorough , every step explained , very professional service , cannot recommend enough , gives sound advice as well , top notch !

March 31, 2019
Unprompted review

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