StaySharp Reviews 171

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Many customers found the platform to be a key tool for self-study, helping them to simplify difficult modules and refresh their knowledge. The course content is frequently described as clear, well-structured, and easy to follow, making it manageable even with a busy schedule. Reviewers appreciate the comprehensive guides, thorough coursebooks, and the detailed explanations in tutorials, along with interactive tests and numerous examples that aid learning. The platform is considered user-friendly and intuitive, offering a wide range of courses suitable for all skill levels, and has helped many achieve success in their exams. However, some customers also noted that certain course materials, particularly for specific accounting courses, appeared unengaging, with scanned pages, spelling mistakes, and tutors who merely read from books. There were also concerns regarding the accessibility of content on mobile devices, with assessment scenarios not fitting the screen and lacking scroll options, making them unusable. Additionally, some felt that many lectures were too short and primarily directed users to read the book, and wished for the ability to magnify video diagrams.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Product

Clients share ambiguous opinions on the product, with some reviewers finding the materials comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With Stay Sharp I'm able to listen and take great notes that help during my review time. I've been trying to self study with other methods and this one is key and keeps me pushing forward everytime.... See more

Company replied

Rated 5 out of 5 stars

My experience has been knowledge refreshing. Stay sharp has helped to simplify most modules I was struggling with. So far, I would recommend stay sharp to anyone who wants to move fast to cover topics... See more

Company replied

Rated 5 out of 5 stars

I've been studying for my CIPD Level 5 with StaySharp for the past year, and I can't recommend them highly enough. The course content is really clear, well-structured, and easy to follow, which ma... See more

Company replied

Rated 5 out of 5 stars

I've been using StaySharp for the past week, and overall, my experience has been extremely positive. Whether you're a beginner looking to build foundational skills or an experienced learner wanting to... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Subscription-based training that lets you study in your own time, on your own schedule.


Contact info

4.2

Great

TrustScore 4 out of 5

171 reviews

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Rated 5 out of 5 stars

Good value for money

Informative and progressive layout that helps you grasp information quickly. Just hope they are sufficient and up to date for the upcoming paper. Would be nice to include lecturer names as I would have liked to given credit to the one in the FR videos.

October 15, 2024
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Reply from StaySharp

Hi Arjun

Thanks for taking the time to leave us a review.

We're pleased you're finding the content easy to use - we have designed and built the courses to be as intuitive as possible.
BPP don't name their tutors but I can share your comments with the product team so the tutor is made aware of your feedback.

Thanks
Kate

Rated 5 out of 5 stars

I really like this

I really like this - I can get BPP lectures for a fraction of a price! What's best is that if I need to review a topic from a previous exam - I can easily review it via accessing those modules too! The only thing Im slightly missing, which is on me as i could do this myself, really- is that there isn't a clear set amount of deadlines.

October 14, 2024
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Reply from StaySharp

Hi

Thanks for taking the time to leave us a review. We're pleased you're enjoying the programme. By providing access to all papers, you can review previous exams which we know our students enjoy. The study planners outline how to navigate the materials and suggested study time, so you could use this to formulate a plan and deadlines that work for you.

Good luck with your studies.

Thanks
Kate

Rated 3 out of 5 stars

AATL2&3

Interactive questions would be even better

October 12, 2024
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Reply from StaySharp

Hi

Thanks for taking time to leave us an AAT review.
Please check out the Practice and Apply questions and also the Step Assessments - these are all interactive questions and are designed to mimic exactly the look and feel of the real exam. Student feedback on these is always super positive as it's a great way to get familiar with software before a real exam. Feel free to pop in live chat if you're struggling to find these and we'll help - but we do provide lots of interactive questions

Thanks
Kate

Rated 4 out of 5 stars

GREAT CONTENT

GREAT VIDEOS AND SOFT COPY READING MATERIALS

October 23, 2024
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Reply from StaySharp

Hi Balya

Thanks for taking time to leave a review. It's great to hear you're enjoying our content (the videos and reading materials). Hope the studying is going well

Thanks
Kate

Rated 1 out of 5 stars

Frustrating and clunky

I keep getting asked for feedback even though I have only just started the course. So far this is my experience. The content is viewed in a small box inside the browser window which is not very easy to scroll through. Some of the mini assessments ask you to match up different options but unless you get them in the right order it is marked as incorrect even if you have the answers right. It can take a while to figure out what order they want them in! If you don’t complete the full learning module your progress isn’t saved which is incredibly frustrating as one learning section could be a good few hours long. I have contacted customer support who said they would look into it. To make it all worse the price has been hiked up since I started looking at the course a couple of months ago. These are my issues a few weeks in - hopefully it doesn’t get any worse! Bit disappointed tbh.

October 11, 2024
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Reply from StaySharp

Hi Judy

We do regularly ask for feedback as we're always trying to improve our products and services so thank you for taking time to leave a review -

The learning content is interactive and online; when you access it, it should appear and cover most of your screen (but this may vary depending on your settings on your computer - happy to help if you want to drop us an email and show how it is appearing for you)

When you are working in the interactive online learning, it does record the progress but only at the end of the activity which as you say may be a few hours work. This is something we are aware of and will develop over time - we will look to see if we can replace these with something that does track progress within the learning activity as we appreciate this may be frustrating.

We did increase prices at start of September, but notified all subscribers to inform of price rise so they could lock in the price at that stage. I'm not sure when you signed up but if you signed up before the price increase then you would have locked in that price as the price increase applied to new subscribers.

If you'd like to discuss anything further, please reach out to the team on live chat who will be happy to help

Thanks
Kate

Rated 5 out of 5 stars

Quick response from the customer…

Quick response from the customer service team.

September 19, 2024
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Reply from StaySharp

Hi Aigul,

Thanks for leaving us a review - much appreciated. Really pleased you've had a good experience with our hard-working customer service team. Thanks for passing on the feedback.

Thanks
Kate

Rated 5 out of 5 stars

Great platform

Great platform, easy to navigate. When help is needed its really simple to get in contact with someone. Feedback from assessors is well structured.

September 25, 2024
Unprompted review
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Reply from StaySharp

Hi Ross

Thanks for taking the time to leave us a review - it is appreciated. We do try to make the platform user-friendly and intuitive and it's great you have found this helpful. The whole team whether the customer service team, tutor team or marker team do work hard to provide the support you need as you are studying so it's great to hear that you have found this has worked well for you

thanks
Kate

Rated 5 out of 5 stars

Affordable. Top Notch AAT Study Materials.

I have been with StaySharp for a year now and have successfully completed Level 2 and Level 3 with Distinctions solely due to the way the lecturers have explained all in easy understandable methods. They explain topics very well. The online video lectures & study materials are always updated each year to match the Finance Acts twice a year so I have never found any materials out of date unlike the previous training provider I was with. And when i have questions, their chat box is ever so handy. What's not to love? After all the company behind is BPP, the top training provider in UK and globally as they are sought after for their highest quality study materials. Their monthly subscription is the best in the industry, where you can pay for what you need, if you finish early, you pay for just those months. No contracts, no expensive fees. Unlike other providers who sell you per level. So its a win win for price and quality!!

September 17, 2024
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Reply from StaySharp

Hi S Elias

Thanks for taking the time to leave us a review.
Congratulations on completing Level 2 and Level 3 AAT with distinctions - that's fantastic! It's great to hear that the subscription is working well for you. The BPP materials are fantastic and it's great to hear that the live chat is working well to support you

Best of luck for your Level 4

Thanks
Kate

Rated 1 out of 5 stars

Fails to deliver what it promises

Very bad experience

September 16, 2024
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Reply from StaySharp

Hi Susan,

Thank you for your review. We regret that your experience did not meet your expectations. However, we believe your unique circumstances have led to a review that does not accurately reflect our program or services.

As you are aware, we provide CIPD professional qualifications and not the apprenticeship route. Upon learning that you were pursuing an apprenticeship, we promptly informed you that we could not support this as we are not an apprenticeship provider. We suggested BPP, our parent company, as an alternative for apprenticeship support. You mentioned that, as a training provider yourself, you were undertaking an apprenticeship while using StaySharp for the professional qualification. We clarified that we could not support this approach and explained the reasons why. However, we offered to support you through the professional qualification route, which you subsequently chose to pursue.

As you are on a monthly subscription, you have the option to cancel at any time and complete your studies with a different provider. We can provide evidence of the units you have completed if you choose to take this route.

We are also updating our website to clearly state that we do not support the apprenticeship route and to direct users to BPP, our parent company, which does offer apprenticeship support.

Best of luck with your CIPD studies.

Thanks,
Kate

Rated 4 out of 5 stars

HOpe they keep it affordable

I love it. I really just hope that they would keep it affordable for us to keep using it

September 4, 2024
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Reply from StaySharp

Hi Launa

Thanks for leaving us a review and we're pleased you're loving your subscription - that's great to hear :)

We have designed our programmes and services so that we can keep our subscriptions as affordable and flexible as possible, without any compromise on quality

Thanks
Felix

Rated 4 out of 5 stars

experience was great overall

experience was great overall, and the tutors are well educated, but I feel they are just sticking to riding through the text. and a bit of graphics other than just looking at actual text book would be helpful

August 30, 2024
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Reply from StaySharp

Hi Rygard

Thanks for taking the time to leave us a review - we really appreciate it.

Looking at your account, I can see you're a CIMA student.

Our CIMA courses are made up of the online coursebook and exam kit, supported with videos to cover the course book areas, and lots of practice questions and step assessments. The tutor team typically do use the course book as the basis for the videos and this is to allow you to walk through the content, worked examples with a tutor. I'll feed back to the product team about using graphics as well so thanks for this feedback - we're always looking for ideas so we can improve the products and content

Best of luck with CIMA studies
Thanks
Kate

Rated 5 out of 5 stars

Exceptional StaySharp Learning (BPP University)

I am delighted with StaySharp services. I used to buy papers from BPP University. However, due to a change in my circumstances, I cannot afford to pay for the papers. StaySharp lectures, steps, revisions have the same content. Payments at StaySharp are flexible, you can pay monthly £50.
The difference is that you have not got a live tuition.
If you need any support, there are many ways to contact Customer Services and IT Team at StaySharp. You will have a response in a minute.
When you are experiencing difficulties understanding, you can send a question to the tutor.
Excellent tuition, Customer services, and IT Services.
I would give to StaySharp a score "10" out of "5"

September 8, 2024
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Reply from StaySharp

Hi Angela,

Thanks for taking the time to leave us a review - and what a lovely review - thank you.

We work really hard to provide a high-quality product, with great support and platforms and with flexible and affordable subscription fees. It's fantastic to hear that this is working so well for you

Best of luck with your studies

Thanks
Kate

Rated 5 out of 5 stars

StaySharp is the best ACCA Learning…

StaySharp is the best ACCA Learning Platform.

August 31, 2024
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Reply from StaySharp

Hi Chris

Thanks for leaving us a review - much appreciated. Really pleased that StaySharp is working well for your ACCA studies. Best of luck

Thanks
Kate

Rated 5 out of 5 stars

I have just finished my L5 with…

I have just finished my L5 with Staysharp. I actually started elsewhere but lack of communication meant it was fruitless.

What a difference - a live chat with an actual person helping you is so good as well as lots of good content - I didn’t fail one exam and the feedback was helpful.
The people at staysharp get back to you when you have a query about payments as well.
I am now considering l7 - thank you staysharp for helping me with my CIPD.

August 21, 2024
Unprompted review
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Reply from StaySharp

Hi Gene

Thanks for taking time to leave us a review.

Firstly, congratulations on completing your Level 5 - a fantastic achievement.

We're really pleased you found the support helpful. Our customer service team work hard to ensure they are on hand to help with any queries you may have so am pleased this has worked well for you.

Over the last year, we've been investing heavily in building a large pool of expert markers and working closely with them to ensure marking feedback is of high quality and helpful so can help you develop your skills as you work through the qualification.

Best of luck with your Level 7 if you decide to do it - I am sure you won't regret it and it will no doubt help you with your HR career goals.

Thanks
Kate

Rated 5 out of 5 stars

StaySharp - CIPD L5 course - great learning experience!

From signing up, to great course content and general support from the staff - this company is top notch! Thanks so much for the easy to read course materials including the videos which as easy to understand too. They use plain English and will give further examples for clarity on each topic which makes the overall learning experience very helpful and enjoyable. Their recommended reading materials, and useful reference point for my CIPD Level 5 course is brilliant! I highly recommend StaySharp! Thank you so much!

August 30, 2024
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Reply from StaySharp

Hi

Thanks for taking time to leave us a review - we really appreciate it.

We're really pleased you enjoyed the whole process. We've tried to make the journey from subscribing to learning as learner friendly as possible, and we try to provide lots of relatable content that is designed to help you prepare for your assignments and also be enjoyable. It's great to hear its working well for you.

Best of luck, I am sure your CIPD qualification will support your career goals.

Thanks
Kate

Rated 2 out of 5 stars

Relatively inexpensive but poor experience

StaySharp is relatively inexpensive for professional qualifications but suffers from poor staffing and weak IT infrastructure. Administrative staff seem to simply want to 'process' their interactions with learners as quickly as possible without actually seeming to read the query they've been sent or trying to respond to it effectively. (E.g., being told 'the link to the platform is at the bottom of this email' when we've been in touch to point out that something is WRONG on the platform.)

The ability to attend live deliveries of course content has been removed in place of 'lunch and learn' webinars. Feedback on assessments is often late, and the answer to trying to improve this has been to remove the use of formative assessment to reduce the marking load. The actual feedback often doesn't seem relevant (e.g. explaining the different between a bibliography and reference list as 'feedback' when the reference list in the submission is entirely correct!). And it doesn't count as "feedback" until an administrator has emailed you a week or ten days after the feedback has actually been supplied in TurnItIn by the marker.

Some of the content also seems irrelevant to the subject matter at hand (e.g. in one of my modules there was a very large chunk of 'learning' about British Values that felt like it had been cut-and-paste from some other qualification as padding to make the module length long enough?).

Some key bits of the learning platform, like knowledge checks, which you previously had to do to complete the course, only seemed to work reliably on Windows machines, which is very early 2000's learning technology. The knowledge checks were ditched recently, however.

Those in charge of administering the platform also don't seem to be able to plan for/anticipate learner needs, so things are often unclear or wrong. E.g. people have been complaining for weeks about assessment boxes being made inaccessible when we haven't been able to access the feedback yet, but this still hasn't been dealt with systematically.

If you're willing to put up with a low-quality experience because you're just trying to clear a qualification hurdle, then this is a reasonable option, but do beware!

September 8, 2024
Unprompted review
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Reply from StaySharp

Hi DG

Thanks for taking the time to leave a review, we do appreciate all feedback as we are trying to provide the best experience. Let me take your points in turn and provide some context:

Our customer service team are passionate about supporting learners. I'm sorry you feel they rushed your query - looking at the chats since January 2024, the average live chat conversation is 16m 54 so we do not try to rush live chat at all, and I am sorry that you feel this was the case. I will share this feedback with the customer service team.

We've been communicating with students about live sessions since March 2024. We're always looking to innovate and enhance the programmes we offer. When we looked at the data less than 2% of learners attend live sessions, and many don't watch the recordings. When we've chatted with learners most have said they want an on demand programme and watch whenever they want. Therefore we have redesigned the programme so it contains lots of high quality pre-recorded bit size videos along with assignment walkthrough videos. These have proved really popular and we've had some great feedback. We have increased the number of live drop in sessions each month to provide those live touch points for those learners who prefer live sessions.

Formatives were removed in March 2024 - the driving reasons for this were a) low submission rates and b) we aren't allowed to mark them only provide some feedback and some learners found this misleading. We've worked hard to build a large team of expert markers and work with them to ensure marking is timely (10 working days from the Monday submission) and to the highest standard. If you'd live to reach out to the team on live chat, would be happy to explore your specific marking case and also the content around British Values so we can investigate your personal case.

The systems we use are modern up to date systems from the subscription model through to the learning systems - all should work on Windows and Mac (typically about 30% of our learners use Macs) so happy to explore this with you to see if we can support any technical issues you may have experienced.

Re the assignment submissions, we do try to support with the assignment switchovers which we know can be a confusing and stressful time. So for example, when the June assignments are refreshed, you are correct, we will look to 'hide' the old submission links once everyone had been marked and passed - this is to make it less confusing than having two assignment brief and submission areas. We can of course unhide and allow learners to go back and download their personalised feedback as required so please do reach out to us and we can do this for you.

Thanks again for taking the time to provide detailed feedback. I will share your feedback with the programme and operations team and we will review and look to see where we can make changes to enhance the programme and service we offer.

Thanks
Kate

Rated 5 out of 5 stars

I've been studying my CIPD Level 5 HR…

I've been studying my CIPD Level 5 HR qualification with StaySharp. It's been self guided learning which was great as I could do it in my own time, flexing it around my schedule and working full-time. The content is really informative and useful, making completing the course enjoyable. The team are also amazing, incredibly responsive, happy to answer any question no matter how small.

August 7, 2024
Unprompted review
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Reply from StaySharp

Hi Kate

Thanks so much for taking the time to leave us a review.

We have designed the CIPD L5 programme to be as flexible as possible and allow you to work at your own pace, in your own time and it's great to hear this has worked well for you. The programme team work hard to ensure the learning is designed to be bitesize, engaging and enjoyable to ensure you feel supported as you work through the assignments. Thank you for your feedback on the support you've received - I'll share your feedback with them.

Best of luck as you complete Level 5. I'm sure the qualification will help you progress in your career aspirations

Thanks
Felix

Rated 5 out of 5 stars

Great experience

Really enjoyed my time completing my level 3 CIPD with StaySharp. The self guided learning was perfect for me as I could do it in my own time and I didn't feel pressured to complete it within a certain timeframe. The course content and materials were all really useful and easy to navigate. The team behind the live chat are so helpful and take time to ask how you are getting on etc if you ever reach out to them

July 23, 2024
Unprompted review
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Reply from StaySharp

Hi Lauren,

Thanks for taking the time to leave us a review and congratulations on completing Level 3.

We're pleased you enjoyed the flexibility of the programme and the content and materials were useful and enjoyable. The live chat team work really hard to support students as they work through their courses so we're pleased it was helpful to you and we will feed your comments back to the team.

Enjoy some time off and we're always here if you decide to move onto Level 5.

Thanks
Kate

Rated 5 out of 5 stars

Completed my CIPD 5 in 6 months with…

Completed my CIPD 5 in 6 months with Staysharp. Highly recommend, content and materials easily accessible, recordings are great and spoken with common sense so easy to understand. Help is just as good and with such great pricing it is the best provider : )

July 19, 2024
Unprompted review
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Reply from StaySharp

Hi,

Thank you for taking the time to leave us a review. Firstly congratulations on completing the CIPD L5 - a fantastic achievement.

We have produced a flexible programme that allows you to complete in a pace that suits you, in your case 6 months, and I've no doubt you've worked incredibly hard to complete the work in that time - but it shows just how flexible our programme is, if you have the time to devote to your studies

Enjoy some study free time after all your hard work.

Thanks
Kate

Rated 5 out of 5 stars

Just brilliant

Due to having a terrible experience with another provider for my L3, I was really worried about siging up for my L5.
I used the 2 week free trial to access the learning materials and videos and I thought they were really informative and a way better learning experience than before, so I signed up.
I'm SO glad I did! I've completed the course in just over 12 months, the support was brilliant and the feedback on assignments was so really helpful. Special mention to Nazma who was so responsive to my emails.

July 18, 2024
Unprompted review
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Reply from StaySharp

Hi Natalie

Thank you for taking the time to leave us a review.

Firstly congratulations on completing the CIPD L5 - a fantastic achievement.

We have produced a flexible programme that allows you to complete in a pace that suits you, in your case 12 months, and I've no doubt you've worked super hard to complete the work in that time.

We're very proud of our product - we've tried to create a programme that appeals to lots of different learning styles, and provide support that is there when you need it, and we're happy that has worked well for you. We will pass on the feedback to Nazma - who works tirelessly to help support our subscribers and does a fantastic job

Enjoy some study free time after all your hard work.

Thanks,
Kate

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