I appreciate Marcia Reese and the stay well team I love my copper hand roller I have it in the bed with me and can feel its power. among other uses. I hope you have a wonderful spring and summer I con... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stay Well Copper offers simple and brillant products. The power of copper to nautrally kill bacteria is going to keep us healthy. Our 5 year old has been getting sick and we are hoping that the copp... See more
Quick delivery and I received what I expected. I have been traveling and use the copper wand at every opportunity. I twirl it around my hands under the table while waiting for my food. Even though... See more
Outstanding experience with StayWell Copper! My wife ordered the large Phone Patch and a Hand Roller as my birthday gift, and everything exceeded expectations. Prompt, courteous service, impressively... See more
Company details
Written by the company
StayWell Copper offers convenient, self-sanitizing copper products that keep you healthy through killing 99.9% of harmful bacteria. These products are suitable for protecting families, children, the elderly, and immune-compromised individuals. Our products are made in the USA from 99.94% recycled anti-microbial copper and EPA registered (REG. 85341-3-99000). StayWell Copper products are a chemical FREE solution to killing bacteria.
Contact info
7979 E. Princess Dr., Suite 9, 85255, Scottsdale, United States
- +13035067123
- info@staywellcopper.com
- staywellcopper.com
4.7
Excellent
88 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still have not received my order
I still have not received my order. It is perhaps still at customs inspection, but this slow is not common these days and I realize that is not your fault. I'll change my assessment depending on whether I get it or not!
I am happily surprised you went to the trouble of tracking the delivery for me. I gave up after the arrival at LA and no change for four days. Again that’s not your fault, I know. I just kept thinking “Any day now!” and in that mode I answered the first email asking for a review. Actually, I still haven’t received it, but at least I know it has arrived on my side of the Pacific! So I will revise my review. 5 Stars for stellar investigative tracking on my behalf. Thank you so much. “Maybe tomorrow!?”
April 1, 2024
Reply from StayWell Copper
We are so sad to see your 2 star review. We work so very hard to get our product shipped within the hour of receiving the order. That happened in your case. Your order arrived at 12:35 pm and it was picked up by USPS at 12:40 pm. Below is tracking information for your order:
LB465476038US
Copy Add to Informed Delivery
Latest Update
Your item departed a transfer airport in NARITA, TOKYO, JAPAN on March 31, 2024 at 5:12 pm. The item is currently in transit to the destination.
Departed
TOKYO, JAPAN
March 31, 2024, 5:12 pm
Departed
DENVER, UNITED STATES
March 30, 2024, 12:55 pm
Departed
LOS ANGELES, UNITED STATES
March 30, 2024, 5:32 am
Arrived
LOS ANGELES, UNITED STATES
March 29, 2024, 10:50 pm
Processed Through USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER
March 29, 2024, 10:18 am
Arrived at USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER, UNITED STATES
March 28, 2024, 1:10 pm
Processed Through USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER
March 22, 2024, 7:03 pm
Arrived at USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER, UNITED STATES
March 22, 2024, 5:05 pm
Arrived at USPS Facility
BELL GARDENS, CA 90205
March 22, 2024, 12:43 am
Departed USPS Facility
HIGHLAND, CA 92346
March 21, 2024, 6:53 pm
Arrived at USPS Facility
HIGHLAND, CA 92346
March 21, 2024, 3:06 pm
Departed USPS Regional Facility
PHOENIX AZ DISTRIBUTION CENTER ANNEX
March 21, 2024, 8:23 am
Arrived at USPS Regional Origin Facility
PHOENIX AZ DISTRIBUTION CENTER ANNEX
March 20, 2024, 9:06 pm
USPS picked up item
SCOTTSDALE, AZ 85255
March 20, 2024, 12:40 pm
It looks like your order is on its way to you. Please let us know when you receive it so we can know you have your product. Get ready to enjoy being germ free when you are out and about. I NEVER leave my home/office without my Halo necklace on and I have not had a cold since 2017. We hope you have the same results.
Please let us know when you receive.
Thank you.
Quick accurate service
Quick accurate service. Delivery no hassle. Great customer service and answered all questions great!!!
March 14, 2024
Reply from StayWell Copper
Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear your experience was quick, easy, and hassle-free—that’s exactly what we aim for! We’re always here to answer questions and support our customers however we can. Thanks again for being part of the StayWell® Copper family—we’re grateful for you!
It is super heavy and weighs down my…
It is super heavy and weighs down my phone. I am not sure if it is actually helping with cleaning.
March 17, 2024
Reply from StayWell Copper
Thank you for your time writing your review. The weight of your medium phone patch is designed to be long lasting quality that won’t bend or wear out. Every time you talk, text, or touch your phone, the phone patch is killing 99.97% of harmful bacteria on your phone. Your phone is the gamiest thing you touch all the time – and has been tested to be 18 times more germy than a public toilet seat.
Your phone patch also has the “halo effect“ which means that while it kills 99.97% of harmful bacteria when you touch it, it also kills 70% of bacteria within a 16 inch radius.
We would be happy to send you studies and data, showing how copper kills germs. Or, if you would like, we would be happy to send you our e-book at no charge which has links to many many many studies. Are either of those of interest to you?
We want you to be happy with your purchase as it will kill germs upon your touching it forever. It will never stop killing the germs that can make you sick.
I love this copper water bottle
I love this copper water bottle! It's large (holds enough water) and stays cold a long time when filled with ice. I love knowing the health benefits I am receiving from the copper.
January 20, 2024
Haven’t had it long enough to write a…
Haven’t had it long enough to write a review but I
January 18, 2024
Above and Beyond Customer Service
I love my Staywell Copper products! I went to order another roller and needed it for an upcoming vacation. I contacted Staywell Copper about an express delivery and they got right on it and made sure I received my copper roller in time. I am a very satisfied customer!
January 15, 2024
Quick service & nice product
Fast shipping & accurate description of items to choose from. I will save this seller.
January 9, 2024
Marcia is AMAZING and such a pleasure…
Marcia is AMAZING and such a pleasure to deal with! Love her XO~
December 6, 2023
Reply from StayWell Copper
Just wanted to take a moment and thank you for your second order. Nothing makes us happier than having customers who believe in us and our efforts to deliver you the world's finest antimicrobial copper and who come back and order again and again. And then to have you take your time to write a kind review - well, that's what makes you an AMAZING Customer.
Making our customers our friends is our business and keeping our friends free from harmful bacteria is our greatest privilege.
Please let us know whatever we can do to help. We want to earn your loyalty and let you know we truly appreciate you.
Have a happy and health Holiday season.
Our best to you always from the StayWell Copper Team!!
PS: We have been cold and covid free since 2016...and counting and we wish the same for you. We don't have a day go by that we don't use our StayWell.
That it works!
I used this on my mother's thin skin which has recurring tears. After a new tear, I used the copper product on it and the skin healed over- night and the redness lessened. I also used it on myself on a scrap I got, amazing results with the overnight healing.
I recommend this product!
November 25, 2023
Reply from StayWell Copper
Donna, thank you for your kind, thoughtful review. We appreciate your taking your time to let us know about your experience. We are excited to have your sharing our products with the world. You have also been entered into the Spin to Win wheel - so we are wishing you good luck.
Here's hoping you have a happy, healthy holiday. Thank you for your support.
Reliable company
My purchase was shipped quickly and I was kept notified. I can’t rate the product yet because not enough time and exposures have happened to evaluate it but so far so good.
November 25, 2023
Reply from StayWell Copper
Thank you for your kind, thoughtful review. We appreciate your taking your time to let us know about your experience. We are excited to have your sharing our products with the world. You have also been entered into the Spin to Win wheel - so we are wishing you good luck.
Here's hoping you have a happy, healthy holiday. Thank you for your support.
Reply from StayWell Copper
Thank you for your kind, thoughtful review. We appreciate your taking your time to let us know about your experience. We are excited to have your sharing our products with the world. You have also been entered into the Spin to Win wheel - so we are wishing you good luck.
Here's hoping you have a happy, healthy holiday. Thank you for your support.
Shipped on time
Shipped on time, nice packaging and excellent service with a nice note. Would highly recommend.
November 24, 2023
Reply from StayWell Copper
Thank you for your kind, thoughtful review. We appreciate your taking your time to let us know about your experience. We are excited to have your sharing our products with the world. You have also been entered into the Spin to Win wheel - so we are wishing you good luck.
Here's hoping you have a happy, healthy holiday. Thank you for your support.
Quick delivery and personal connection…
Quick delivery and personal connection with thank you note.
November 29, 2023
Reply from StayWell Copper
Scott, thank you for your kind, thoughtful review. We appreciate your taking your time to let us know about your experience. We are excited to have your sharing our products with the world. You have also been entered into the Spin to Win wheel - so we are wishing you good luck.
Here's hoping you have a happy, healthy holiday. Thank you for your support.
Great service
November 22, 2023
Reply from StayWell Copper
Mark, we agree and we love that StayWell Copper has kept our team cold free since August of 2019!!! We do everything we can to keep our customers happy and healhy.
Love them!
Wonderful products that are the perfect size and can be gifts for anyone and everyone!
November 22, 2023
Reply from StayWell Copper
Thank you for taking your time to write such a kind review. Our products make the perfect holiday gifts for those who have everything!!
The checkout procedure was simple and…
The checkout procedure was simple and my package came in a couple of days. Love the copper on my phone.
November 22, 2023
Reply from StayWell Copper
We are sincerely thrilled when we hear from our customers. Our customer service/fulfillment group do whatever it takes to get orders out within 24 hours of receipt. And we agree with you, StayWell Copper looks fantastic on anyone's phone - but even better is that it is killing 99.9% of harmful bacteria. Have a wonderful healthy week ahead and thank you. We appreciate you.
The beauty of copper
A game changer for the health and wellbeing of people around the globe 🌎
November 22, 2023
Reply from StayWell Copper
Thank you so very much. We are so thrilled to hear from our customers and learn how StayWell Copper's antimicrobial copper power is changing their lives and keeping them healthy and happy.
Customer Service
November 22, 2023
Reply from StayWell Copper
Thank you for giving our customer service 5 stars. We work really hard to make sure our customers get prompt service and attention to every detail.
You offered a free shipping discount…
The products are absolutely wonderful and the customer service even better!
December 2, 2023
Reply from StayWell Copper
Melanie, we are sorry you had the confusion. We do not offer free shipping. I think what you saw was an old promotion that had been cancelled but someone the notification must have been still valid. I'd like to put a smile on your face and would like to send you a free gift as our way of saying we are sorry for the confusion. We have tried our very best to get all old messaging removed. Have a great germ-free weekend and keep your eyes on the lookout for a free "we are sorry" gift from us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.