When we arrived at the accommodation, everything was dirty and not properly cleaned. The overall service was terrible, and the staff were not helpful. The room did not match our expectations at all. F... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful company. They lie about how much they will make you. Hidden fees for cleaning. Charged for work that wasnt even needed. Let rubbish build up and charged cleaning fees then extra for the rubbish... See more
Company replied
Communication was quick and any questions quickly answered. The apartment was clean throughout with loads of carparking available close to the door, I had been before but I recall it was slightly tr... See more
We spent a long weekend in a house on Beach Road, South Shields for a family get together and birthday celebration. The location was excellent. Plenty of parking. An easy walk to the Metro and to t... See more
Company details
Written by the company
Stay with Us MPB is a premier serviced accommodation management business located in the North East of the UK. As a sister company to the well-established lettings agency, My Property Box, we have extensive experience and knowledge of the local property market. Our team is dedicated to providing high-quality accommodation solutions to our guests, ensuring that they enjoy a comfortable and hassle-free stay.
Contact info
alton house, 27-31 grange road, DL1 5NA, Darlington, United Kingdom
- enquiries@staywithusmpb.co.uk
- staywithusmpb.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I could not speak highly enough of Ryan…
I could not speak highly enough of Ryan and Stay With Us. They are very professional, and they are even achieving more in rent than they thought they would. They go over and above and are always on the ball. :)
Very Knowledgeable and helpful .
We were introduced to stay with us in 2023 when we wanted to use one of our properties for serviced accommodation (SA) .We spoke with Ryan who helps us all the way. The journey was great but there came a time when the Cashflow we generated from the SA was not sufficient for us to keep going as planned due to some miscalculation on our path and we thought doing SA wasn’t viable anymore for us. We discussed our intentions to change the property to BTL with Ryan who then ensured that we got more cash flow by helping us engage with council to use our property which then automatically gave us a better cash flow and this came at the time of need for us . We are still enjoying the service till date.
In addition to this, Stay With us has made things a lot easier for us as we invest quite far away from home and stay with us ensure that whenever I needed certain information from the house like water reading from meter etc, they try to get this sorted out by using their man power and the resources available to them without trouble.
Our experience has been great overall
Very impressed and highly recommend
I’ve been working with Stay With Us Management Company for some time now, and I couldn't be more impressed. They’ve been managing two of my properties, and I’ve seen significantly higher yields compared to traditional buy-to-lets. Ryan and his team have been absolutely amazing. Their communication is top-notch, and their organisation skills are outstanding. I’m so pleased with the service that I’ll be adding two more properties to their portfolio this month.I highly recommend Stay With Us Management Company for anyone looking to maximize returns on their property investments!
Stay with us are one of our Property…
Stay with us are one of our Property Partners within helping bridge the gap in crisis care.
They are one of the best in what they do and its a pleasure to work closely with them on a daily basis.
The reason why we work with Stay with us is because they are one of the best in the short term rental market, if you are looking to stay in the north east, get in touch with them, if you are a landlord looking for management and a way to increase revenue into your properties, give them a call also!
We loved this property in the lovely village of Hett…
We loved this property in the lovely village of Hett. It is perfect if you have a dog as there are generous grass areas out the front door to walk. The home is comfortable, and as advertised with a nice kitchen. It has lovely bedrooms with great beds. All in all this is a beautiful home with great views and surrounding areas.
Happy campers
We were happy with our stay area was quite and house it’s self was clean and tidy
Excellent value for money
Excellent value for money , and the response time for any questions was fantastic, highly recommend, lovely clean property
What an amazing and comforting place to…
What an amazing and comforting place to stay.
Location was perfect four needs and the hosts were so pleasant and accommodating.
Would highly recommend.
Clean and comfortable house
A really homely, comfortable and clean house.
The house was perfect for what I needed during my stay (business). It was easy to wind down in the living room in the evenings and chill out and the beds were really comfy when it came to bed time.
Lovely house to stay in
Lovely house to stay in
Plenty room for 6 adults and a dog
Great Stay
I could text via Airbnb at any hour if I had an issue and get a swift response. Great customer service. I felt safe + secure here, and slept well on a decent mattess.
Very clean house in a very quiet…
Very clean house in a very quiet location within reach of everything , faultless really.
It was a very good stayed
It was a very good stayed. Clean house & near to SPAR.. Quiet & peaceful neighborhood. I would consider staying there again.
It is a charming house with new…
It is a charming house with new furniture and.
the landlord is very kind and gentle
I had a pleasant stay there for six days.
Excellent Service
Excellent Service - I have been impressed with all the facilities available at Stag Accommodation, their rooms are clean, tidy and well furnished with all the needed amenities you could need for a long or short term stay. Facilities are well maintained and any repairs are resolved quickly and solutions are offered to customers so their stays aren't interrupted.
I have stayed at Stag Accommodation since April and staff have been accommodating and supportive when the stay has needed to be extended with short notice.
In particular Alyssa from their team has been amazing throughout the stay always keeping me in the loop with any information I could need and her customer service is always excellent. I couldn't recommend this company enough and would stay with them again in the future.
Stay in Blyth
The accomodation was basic but provided most of what was necessary for our trip. The key collection was straightforward and we arrived to the house to find it tidy and with the heating on. The rooms were spacious. The accomodation was clean but needed a paint refresh in most rooms. There were no instructions or welcome pack of information on arrival. We found the heating was set on a constant temperature. My parents, who are just in their eighties, found it chilly in the evening. The house lacked some basic equipment in the kitchen, for example a tin opener. Appliances in the kitchen were quite new and straightforward to use. The oven needed a clean and the outside bins were full to the brim. My parents struggled in the bathroom because there were no handles or grips to help them in and out of the shower over the bath. This being said, we all slept quite well and it was quiet despite being situated on a busy road. We were happy that the house was close to family and the funeral we were attending.
Good
It was a nice spacious house and I would stay here again, however the bath did leak during my stay and we couldn't get the radiators to work upstairs for some reason.
Very clean place, friendly host and neighbors
Very clean and friendly neighbors
Highly recommend
New flat, efficiently and well equipped, very comfortable and sparking clean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








